Important Notice

May 25, 2020

COVID-19 Updates on Tribunals Ontario Operations – Learn More.

Contact the CICB


Telephone Contact Hours

8:30 a.m. - 5:00 p.m.
Monday - Friday

Please send any supporting documentation for your claim by email to info.cicb@ontario.ca or fax to (416) 326-2883 to ensure that your submissions are added to your file as soon as possible. If you submit by mail or courier, you will experience processing delays.

If you have questions about the Criminal Injuries Compensation Board process or about your file, contact us in one of the following ways:
Telephone: 416-326-2900 (within the GTA)
Toll free: 1-800-372-7463
TTY through Bell relay: 1-800-855-0511
Fax: 416-326-2883
Toll free: 1-844-249-1619
Email: info.cicb@ontario.ca

Important Notice:
Effective March 13, 2020, all front-line counter services are closed to the public until further notice.

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Criminal Injuries Compensation Board
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Criminal Injuries Compensation Board
655 Bay Street, 14th Floor
Toronto, ON M7A 2A3