Accessibility and Accommodations

Requesting an accommodation

The CFSRB wants to ensure that everyone is able to participate in its proceedings on an equal basis and will provide accommodation (alternate arrangements) for people who have needs related to any of the grounds listed in the Human Rights Code. For details, read the SJTO Accessibility and Accommodation Policy.

If you need accommodation, please let your case processing officer know as soon as possible so that we can consider your request without delaying your hearing. Tell us what you need in order to participate in the CFSRB hearing or mediation and we will work with you to make the proceeding accessible. If you need help making your request, call the CFSRB.

Accessibility at CFSRB

If you have any accessibility needs, let your case processing officer know as soon as possible. These are some of the accessibility features at CFSRB.

Information and publications

All of the CFSRB's informational materials and forms are available on this website. Or, you can ask us to email or mail you the documents. We can also send them to you in alternate formats like braille and large print.


The CFSRB can provide interpreters, visual interpretation services, such as American Sign Language (ASL) and langue des signes québécoise (LSQ) and real time captioning. For more information, see Language Services.

Support services

The CFSRB will work with you to accommodate any personal support services you use to help with communication, mobility, personal care or medical needs. The CFSRB cannot arrange these services for you. If you will be using a service animal or assistive device to participate in your hearing, notify the CFSRB in advance.