Important Notice

September 24, 2021

The CICB is permanently closing on December 31, 2021. Learn more.

Contact the CICB

Important Notice:
Effective March 13, 2020, all front-line counter services are closed to the public until further notice.

Telephone Contact Hours:

8:30 a.m. - 5:00 p.m.
Monday - Friday

Please send any supporting documentation for your claim by email to or fax to (416) 326-2883 to ensure that your submissions are added to your file as soon as possible. If you submit by mail or courier, you will experience processing delays.

If you have questions about the Criminal Injuries Compensation Board process or about your file, contact us in one of the following ways:
Telephone: 416-326-2900 (within the GTA)
Toll free: 1-800-372-7463
TTY through Bell relay: 1-800-855-0511
Fax: 416-326-2883
Toll free: 1-844-249-1619

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Mail should be addressed to:

Criminal Injuries Compensation Board
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6

Request an Accommodation:

You can request an in-person proceeding as an accommodation for an Ontario Human Rights Code-related need, or if it will result in an unfair hearing. Contact the tribunal by email or phone to make a request. Learn more.

Media Contact:

8:30 a.m. - 5:00 p.m.
Tribunals Ontario Communications