What’s new

July 10, 2023

LTB: Operational Update
Consolidation of Regional Office Email Addresses

Effective today, the Landlord and Tenant Board (LTB) regional email office addresses are no longer accepting emails. Parties can use LTB@ontario.ca to contact the LTB for file-specific inquires or requests. The following email addresses are no longer in service: CE-ltb@ontario.ca…
June 15, 2023

LTB: Operational Update
Timelines at the LTB

The LTB is actively working to improve service standards. This includes hiring more staff and adjudicators, and streamlining processes. We appreciate your patience while these improvements are underway. On average, L1 and L9 applications are being scheduled within five months.…
April 19, 2023

LTB: Operational Update
New LTB Technical Support Line for Zoom Hearings

The Landlord and Tenant Board has a new technical support line for troubleshooting technical issues users may face while joining their hearing on Zoom. Hearing participants who have technical issues on the day of their hearing can email LTBHearingSupport@ontario.ca, or…
April 5, 2023

TO: Operational Update
Tribunals Ontario Introducing Mobile Access Terminal Service

Tribunals Ontario is enhancing access to justice for parties who have technology-related challenges by expanding the availability of Tribunals Ontario’s access terminal service from the current five hearing locations (Toronto, Hamilton, London, Ottawa and Sudbury) to almost anywhere in the…
February 10, 2023

LTB: Operational Update
Tribunals Ontario making it easier and more seamless to submit LTB applications

Tribunals Ontario is making it easier for Landlord and Tenant Board (LTB) applicants to submit applications and resolve residential tenancy disputes. With the addition of four new LTB applications on the Tribunals Ontario Portal, a total of 12 LTB application…
December 8, 2022

LTB: Operational Update
Tribunals Ontario Portal Updated with More LTB Forms

Tribunals Ontario is adding four more Landlord and Tenant Board (LTB) forms to the Tribunals Ontario Portal and introducing a new self-scheduling feature that will allow applicants to select their preferred hearing date and timeslot available for their application type.…
October 21, 2022

LTB: Operational Update
Free Phone Program

The LTB has a free program to help you attend your hearing by telephone. If you do not have access to a telephone or have a prepaid or pay as you go plan with limited airtime talk minutes, complete and…
October 21, 2022

LTB: Operational Update
October 2022 Update

Scheduling Beginning in mid-November and until the end of the year, Landlord and Tenant Board’s (LTB) scheduling plan will focus on previously adjourned matters such as older landlord and tenant applications, and case management hearings for Above Guideline Increase (AGI)…
October 21, 2022

TO: Operational Update
Tribunals Ontario Expanding Access to Justice and Enhancing Digital Literacy

Tribunals Ontario is taking action to expand options to access our services and enhance digital literacy resources for users who may not be familiar with using technology so that everyone, regardless of their circumstances, is able to participate fully in…
July 28, 2022

LTB: Operational Update
Tribunals Ontario Portal – New Process for Receiving Documents

Over the past two years, the Landlord and Tenant Board (LTB) has made significant progress in modernizing its services at a time when people expect user-friendly and convenient electronic options for interacting with government services. On July 28, 2022, the…
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