What’s new
March 9, 2026
LTB: Operational Update
Update to Landlord and Tenant Board Welcome Package Process
Effective March 9, 2026, the Landlord and Tenant Board (LTB) is updating how welcome packages are delivered for applications filed by representatives. Applicants who have a representative will no longer receive paper welcome package. Instead, the representative will receive the…
October 31, 2025
LTB: Operational Update
Landlord and Tenant Board Introducing Important Updates to the L5 – Application for a Rent Increase Above the Guideline
Effective November 1, 2025, the Landlord and Tenant Board (LTB) is introducing important updates to the L5 – Application for a Rent Increase Above the Guideline. These include: New Email Filing Option Applicants can now file their L5 application electronically…
September 26, 2025
LTB: Operational Update
Service Disruption at Canada Post
Due to a service disruption at Canada Post, mail services will be impacted at the Landlord and Tenant Board (LTB). Parties are encouraged to use the Tribunals Ontario Portal for uploading and filing applications, evidence, and correspondence. For parties waiting…
May 22, 2025
LTB: Operational Update
Potential Service Disruption at Canada Post
Due to a potential service disruption at Canada Post, mail services may be impacted at the Landlord and Tenant Board (LTB). In the event of a service disruption, parties are encouraged to use the Tribunals Ontario Portal for uploading and…
December 30, 2024
LTB: Operational Update
Updated Rules and new Practice Direction Requiring Law Society Licensees to use the Tribunals Ontario Portal
Effective January 1, 2025, all persons licensed by the Law Society of Ontario (Lawyers, Paralegals) must use the Tribunals Ontario Portal (TOP), the Landlord and Tenant Board (LTB)'s case management system, to access any file-related documents as well as submit…
November 27, 2024
TO: Operational Update
Tribunals Ontario Launches a Modernized Website
Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three…
November 18, 2024
TO: Operational Update
Changes to Electronic Payment Systems
Effective November 17, 2024, applicants making electronic payments using credit and debit cards to Assessment Review Board, Landlord and Tenant Board, Licence Appeal Tribunal - General Service and Licence Appeal Tribunal - Automobile Accident Benefits Service will see the new…
November 15, 2024
LTB: Operational Update
Canada Post Labour Disruption
Due to a labour disruption at Canada Post, mail services have been impacted at the Landlord and Tenant Board (LTB). Parties are encouraged to use the Tribunals Ontario Portal for the uploading and filing of applications, evidence, and correspondence. Submissions…
August 19, 2024
LTB: Operational Update
Tribunal Ontario Portal – Update to Online Dispute Resolution Tool
The Landlord and Tenant Board has made changes to the Online Dispute Resolution (ODR) function on the Tribunals Ontario Portal. Among other things, the “Agreement Reached” button in the ODR section is now more appropriately named “Request for Mediation” to…
November 14, 2023
LTB: Operational Update
Launch of LTB Virtual Hearing Video Guides
Tribunals Ontario is pleased to announce the launch of two new instructional video guides designed to help parties better understand what to expect when attending an LTB hearing through Zoom. The video guides are part of the “Your hearing day”…