What’s new

October 31, 2025

LTB: Operational Update
Landlord and Tenant Board Introducing Important Updates to the L5 – Application for a Rent Increase Above the Guideline

Effective November 1, 2025, the Landlord and Tenant Board (LTB) is introducing important updates to the L5 – Application for a Rent Increase Above the Guideline. These include: New Email Filing Option Applicants can now file their L5 application electronically…
September 26, 2025

LTB: Operational Update
Service Disruption at Canada Post

Due to a service disruption at Canada Post, mail services will be impacted at the Landlord and Tenant Board (LTB). Parties are encouraged to use the Tribunals Ontario Portal for uploading and filing applications, evidence, and correspondence. For parties waiting…
May 22, 2025

LTB: Operational Update
Potential Service Disruption at Canada Post

Due to a potential service disruption at Canada Post, mail services may be impacted at the Landlord and Tenant Board (LTB). In the event of a service disruption, parties are encouraged to use the Tribunals Ontario Portal for uploading and…
December 30, 2024

LTB: Operational Update
Updated Rules and new Practice Direction Requiring Law Society Licensees to use the Tribunals Ontario Portal

Effective January 1, 2025, all persons licensed by the Law Society of Ontario (Lawyers, Paralegals) must use the Tribunals Ontario Portal (TOP), the Landlord and Tenant Board (LTB)'s case management system, to access any file-related documents as well as submit…
November 27, 2024

TO: Operational Update
Tribunals Ontario Launches a Modernized Website

Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three…
November 18, 2024

TO: Operational Update
Changes to Electronic Payment Systems

Effective November 17, 2024, applicants making electronic payments using credit and debit cards to Assessment Review Board, Landlord and Tenant Board, Licence Appeal Tribunal - General Service and Licence Appeal Tribunal - Automobile Accident Benefits Service will see the new…
November 15, 2024

LTB: Operational Update
Canada Post Labour Disruption

Due to a labour disruption at Canada Post, mail services have been impacted at the Landlord and Tenant Board (LTB). Parties are encouraged to use the Tribunals Ontario Portal for the uploading and filing of applications, evidence, and correspondence. Submissions…
August 19, 2024

LTB: Operational Update
Tribunal Ontario Portal – Update to Online Dispute Resolution Tool

The Landlord and Tenant Board has made changes to the Online Dispute Resolution (ODR) function on the Tribunals Ontario Portal. Among other things, the “Agreement Reached” button in the ODR section is now more appropriately named “Request for Mediation” to…
November 14, 2023

LTB: Operational Update
Launch of LTB Virtual Hearing Video Guides

Tribunals Ontario is pleased to announce the launch of two new instructional video guides designed to help parties better understand what to expect when attending an LTB hearing through Zoom. The video guides are part of the “Your hearing day”…
October 26, 2023

LTB: Operational Update
October 2023 Update

Tribunals Ontario Portal In February 2023, the Landlord and Tenant Board (LTB) completed implementation of the Tribunals Ontario Portal. Since then, incremental changes have been made to the portal based on user and stakeholder feedback to improve overall functionality, enhance…
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