The Human Rights Tribunal of Ontario (HRTO) is seeking input on how it can improve electronic and teleconference hearings to help better meet the needs of the people who access its services.

As part of Tribunals Ontario’s digital transformation, the HRTO is now conducting videoconference and telephone hearings as part of its “digital first” strategy. This new approach is necessary to provide fair, efficient and timely access to justice.

To better understand people’s experiences with electronic hearings, the HRTO is engaging virtually with the public and stakeholders, including human rights organizations, advocates, and self-represented parties, on November 26, 2020.

People can also provide feedback by email to until November 27, 2020. This feedback will help inform ways to improve electronic hearing formats and support more efficient, accessible and transparent services.

“Equitable access to our services is a top priority for the HRTO. I’m inviting Ontarians across the province – particularly those who have accessed our services – to share their feedback on how we can improve our electronic hearings,” said Tamara Kronis, Associate Chair at the Human Rights Tribunal of Ontario. “Ensuring we have a strong, accessible, and modern tribunal is vital to maintaining confidence in the administration of justice.”

The HRTO provides accommodation for people who have needs related to any of the grounds listed in the Human Rights Code.

Learn more: Tribunals Ontario Implementing Digital-First Services for Ontarians

Tribunals Ontario Communications