Accessibility and Accommodations

Requesting an Accommodation

If you require an accommodation to participate in a hearing, or you believe the format will result in an unfair hearing (for example: you do not have access to a telephone, computer and/or the internet), please refer to the Request for Accommodation form. Please send this form to the LTB as soon as possible so that the LTB has enough time to consider your request before the hearing. You may send the form by email, mail, fax or courier.

For more information, refer to Tribunals Ontario’s Accessibility and Accommodation Policy and Practice Direction on Hearing Formats.

Other parties to the application will be able to see your accommodation request. If you are concerned about sharing sensitive medical information, contact the LTB.

Accessibility at the LTB

Information and publications

You will find all LTB information materials, forms and notices on this website. Or, you can call and ask us to mail you the documents. We can also send them to you in formats like braille and large print.


The LTB can provide visual interpretation services, such as American Sign Language (ASL), langue des signes québécoise (LSQ) or real time captioning for people who have a hearing impairment. For information about interpreters for languages other than French or English, see Language Services.

Support services

The LTB will work with you to accommodate any personal support services you use to help with communication, mobility, personal care or medical needs. The LTB cannot arrange these services for you.

Unavailable accommodations

When a requested accommodation becomes unavailable, the LTB will let the parties know, and, if necessary, reschedule or relocate the proceeding so that it is accessible.