Accessibility and Accommodations
Requesting an Accommodation
If you require an accommodation to participate in a hearing, or you believe the format will result in an unfair hearing (for example: you do not have access to a telephone, computer and/or the internet), please refer to the Request for Accommodation form. Please send this form to the LTB as soon as possible so that the LTB has enough time to consider your request before the hearing. You may send the form by email, mail, fax or courier.
Other parties to the application will be able to see your accommodation request. If you are concerned about sharing sensitive medical information, contact the LTB.
Accessibility at the LTB
Information and publications
You will find all LTB information materials, forms and notices on this website. Or, you can call and ask us to mail you the documents. We can also send them to you in formats like braille and large print.
The LTB can provide visual interpretation services, such as American Sign Language (ASL), langue des signes québécoise (LSQ) or real time captioning for people who have a hearing impairment. For information about interpreters for languages other than French or English, see Language Services.
The LTB will work with you to accommodate any personal support services you use to help with communication, mobility, personal care or medical needs. The LTB cannot arrange these services for you.
When a requested accommodation becomes unavailable, the LTB will let the parties know, and, if necessary, reschedule or relocate the proceeding so that it is accessible.