Accessibility and Accommodation

Requesting an accommodation

The SBT wants to ensure that everyone is able to participate in its proceedings on an equal basis and will provide accommodation (alternate arrangements) for people who have needs related to any of the grounds listed in the Human Rights Code. For details, read the SJTO Accessibility and Accommodation Policy.

You can request an accommodation on the appeal form or by writing or phoning your Appeal Resolution Officer as soon as possible after your appeal is filed. Tell us what you need in order to participate in the SBT hearing and the SBT will work with you to make the proceeding accessible.  If you need help making your request, call the SBT.

Accessibility at SBT

Information and publications

All of the SBT’s informational materials, forms and notices to the public are available on our website. You can request SBT documents in other formats such as braille and large print.


The SBT can provide interpreters, visual interpretation services, such as American Sign Language (ASL) and langue des signes québécoise (LSQ), real time captioning, and audio recordings of its hearings. You may provide your own interpreter in a language other than French or English or the SBT can provide one for you. For more information, see Language Services.

Support services

The SBT will work with you to accommodate any personal support services you use to help with communication, mobility, personal care or medical needs. The SBT cannot arrange these services for you. If you need a service animal or assistive device to participate in your hearing, notify the SBT in advance.

Unavailable accommodations

Where an accessibility feature or accommodation becomes unavailable, the SBT will let the parties know as soon as possible and arrange to reschedule or relocate the proceeding so that it is accessible.