Ontario Tribunal Clusters: "Many Attend, Few Understand"
(with apologies to Leo Durocher)

The Six-Minute Administrative Lawyer 2014

Michael Gottheil, Executive Chair - Social Justice Tribunals Ontario

Law Society of Upper Canada. March 20, 2014. Toronto, Ontario

Part 1: An Introduction to Clustering

a) What is Clustering?

b) Clustering to Date

  • All tribunals have been “migrated” to the Ministry of the Attorney General, and the clusters “report through” the Policy and Administrative Tribunal Division of MAG.

  • Combined, the 3 clusters administer over 140 statutes, and receive approximately 160,000 applications and appeals annually. By contrast, the Superior Court of Ontario receives 95,000 new matters and the Small Claims Court receives 45,000 matters each year.

  • c) Clustering as Justice Modernization

    Why Cluster?
    Principles and Possibilities

    d) Challenges

    Part 2: SJTO: 3 Years On

    a) Introduction

  • SJTO was designated as a cluster early in 2011
  • When designated, SJTO had approximately:
  • b) Efficiencies Achieved

  • 5% reduction in budget allocation
  • 10% reduction in FTEs
  • 5% increase in caseload
  • 0 backlog

  • Initial co-location: 4 of 7 tribunals
  • Sharing of hearing centres in Toronto, Hamilton, London, Ottawa
  • Consolidation of management structure
  • Reduction in number of Directors, Registrars, Case Management units
  • Consolidation of legal and corporate services
  • c) Achievements to Date

    Cluster-wide Professional Development Unit




    Stakeholder Relations

    Capacity for Innovation

    d) Lessons to Date: Do's and Don'ts