Mandate, Mission, Vision and Values Statement
Adjudicative Tribunals Accountability, Governance and Appointments Act, 2009

(Disponible en français)

Tribunals Ontario Mandate, Mission, Vision and Values outlines our commitment to deliver administrative justice in a fair, independent, effective and efficient manner.

Mandate

Tribunals Ontario is a group of 12 adjudicative tribunals with a mandate to resolve and decide matters arising from over 60 statutes relating to safety, licensing, property assessment, residential tenancies and social justice.

Mission

Tribunals Ontario will be best in class in the delivery of effective administrative justice through tribunals that are independent, innovative, user-friendly and accessible.

Vision

Providing access to fair and timely justice for all Ontarians.

Core Values

• Accountability - We deliver high quality services consistently and with regard to value for money, resulting in a fair, transparent and accessible experience for parties, stakeholders, and our colleagues.
• Excellence - We strive for service excellence and commit to continuous learning and improvement.
• Inclusion - We deliver services that are designed to promote informed and meaningful participation and which support diversity.
• Integrity - We act with honesty and with professionalism, exhibiting the highest standards of public service.
• Respect - Our actions demonstrate continued respect towards the public, our colleagues, and the law.

Adoption

This policy will be reviewed every 3 years along with the other documentation required by ATAGAA.