Brochure: Information for New Tenants

(Disponible en fran├žais)

Landlords must provide this information to new tenants on or before the date the tenancy begins.

The Law

Most residential tenancies are covered by the Residential Tenancies Act (RTA). This law:


Some rental units are not covered under the RTA. For example, the RTA does not apply:

The role of the Landlord and Tenant Board is to:

Tenant Rights and Responsibilities

You have the right to:

You are responsible for:

You are not allowed to:

Landlord Rights and Responsibilities

Your landlord has the right to:

Exceptions: Non-profit and public housing units, residences at schools, colleges and universities, and certain other accommodation are not covered by all the rent rules.

Your landlord is responsible for:

Your landlord is not allowed to:

Contact the Landlord and Tenant Board

Call us:
Toll free: 1-888-332-3234
Toronto area: 416-645-8080
TTY: Bell Relay Service at 1-800-268-9242
Visit our website at
Map a solution to your dispute: Navigate Tribunals Ontario

Last updated: May 2023