Tribunals Ontario
2021-22 Annual Report

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ISBN 978-1-4868-6084-5
© Queen's Printer for Ontario, 2022


Dear Attorney General Doug Downey:

Re: Tribunals Ontario 2021-22 Annual Report

On behalf of Tribunals Ontario, it is our pleasure to submit to you our 2021-2022 Annual Report.

This report reflects the activities of Tribunals Ontario for the fiscal year ending March 31, 2022.

Tribunals Ontario has taken great strides to modernize our organization and adapt many of our core services over the past two years, while always keeping access to justice at the centre of everything we do.

Transitioning to a digital-first model ensured continuity of services to the people of Ontario, while ensuring the continued health and well-being of staff, adjudicators and those participating in dispute resolution proceedings during the pandemic.

The attached report presents a snapshot of our ongoing modernization initiatives, along with various key operational highlights across our constituent tribunals.

We look forward to continuing to work with you and your ministry in the upcoming year.

Yours sincerely,

Sean Weir
Executive Chair
Tribunals Ontario

Harry Gousopoulos
Executive Director
Tribunals Ontario



Table of Contents



Executive Chair's Message


Transformation is a word that aptly describes the game-changing innovations Tribunals Ontario implemented in the 2021-2022 fiscal year. Our organization remains focused on delivering a strong, accessible, and modern administrative justice system, and it has been a successful year.

The delivery of public services has been shifting for several years and we recognize now more than ever the strategic importance of digital modernization. Tribunals Ontario is now a digital organization with all our tribunals operating online successfully. Our major milestone in 2021-2022 was the launch of two significant technology projects – Navigate Tribunals Ontario and Tribunals Ontario Portal – that are transforming how users engage with our tribunals. The portal is our new case management system that will transition nine legacy systems across all our constituent tribunals to one system. This project is a central part of our digital-first strategy, and its launch is a giant step forward in our ongoing modernization journey. A significant amount of time and effort went into developing the system and we are proud of our work to date. We continue to enhance the system by adding more functionality for those who access our services, and we are planning to bring the remaining tribunals on board over the coming years.

It’s our commitment that with each digital-first service decision, we will be guided by our fundamental principles of innovation and enhancing access to justice. While most of our users appreciate and prefer using these new digital tools, we recognize that not everyone is able to use them and for those users, we provide alternatives to ensure that they can access our dispute resolution services in ways that better suit their needs. We plan to introduce more alternatives to continue enhancing access to justice in a user-friendly manner.

We continued to make ongoing improvements to our virtual hearing process to ensure that hearings are accessible, user friendly and state of the art. We also focused on tools to improve the digital literacy of our users so that they can better access and participate in virtual hearings.

Transformation can bring new challenges, but it is also a way to identify gaps in our processes and highlight areas for improvement. Our strategy is not to simply digitize old processes for the sake of modernization, but to find new solutions that better meet the needs of Ontarians and those who access our services. An example of this is our expansion of access terminals to all our tribunals so that any party appearing before our tribunals who does not have access to a telephone, computer and/or the internet may be accommodated in the Toronto, Hamilton, London and Ottawa hearing centres to participate in their virtual hearings.

The other important area that we focussed our efforts on this fiscal year was the recruitment and appointment of adjudicators. I am pleased to say that we are nearly at a full complement of adjudicators with more adjudicators at Tribunals Ontario than at any other time.

With our concerted efforts, I believe we are well on the path to achieve our vision of becoming recognized as being among the best adjudicative tribunals in North America.

Sincerely,

Sean Weir
Executive Chair

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Executive Director's Message


The past fiscal year has undoubtedly been one of transformation at Tribunals Ontario, and that change has provided us with opportunity, progress, new beginnings, and new ways of doing things. For the second year in a row, I’ve seen how Tribunals Ontario staff and adjudicators have risen to meet every challenge and continued to put access to justice at the forefront of everything we do. Throughout different waves of the pandemic, our staff and adjudicators have demonstrated remarkable resilience and commitment to public service.

Our transformation journey is centred on three key pillars – digital-first modernization, user-experience strategy, and a people-first plan. These three pillars will continue to guide our plans and activities, as described in this report.

Technology has a transformative impact on individuals and how they access government services. Prior to the pandemic, Tribunals Ontario, like most in the justice sector, was generally paper-based and in-person. The pandemic created a shift and an urgent need to provide digital options to ensure that our tribunals continued to be accessible and available to users. Now, applicants and parties can access our services at any time and from anywhere in Ontario, and they like this change. People tell us that it is easier and more convenient for them, and that they prefer to submit applications online and participate in a hearing or mediation from the comfort of their home or office. At the heart of digital transformation is the user. We know that digital solutions are improving access to justice, and also that Ontarians want value for money and digital services that are user-friendly and time-and cost-effective.

This important work can only be done with an engaged, skilled and diverse workforce. To that end, we continue to promote a diverse and inclusive workplace where staff and adjudicators receive fair treatment and equitable access to opportunities across all levels of the organization. We are creating an environment where people feel safe, respected, and welcomed for the unique contributions they bring to the table.

I am proud of the accomplishments and progress we have made transforming our organization thus far. We still have a lot to do, but we are committed to evolution and continuous improvement to ensure access to justice for all Ontarians in the months and years to come.

Sincerely,

Harry Gousopoulos
Executive Director

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About Tribunals Ontario


In 2021-22, Tribunals Ontario was responsible for 14 boards and tribunals, that fall under the Ministry of the Attorney General:

The tribunals hold proceedings and promote the early resolution of a multitude of matters using a variety of dispute resolution methods. The tribunals process files from intake to closure, which may include issuance of decisions, orders, and recommendations arising from pre-hearings and mediations, settlement conferences and, if required, a formal hearing.

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Organizational Structure


Tribunals Ontario is led by an Executive Chair and an Executive Director.

The Executive Chair is accountable to the Minister (Attorney General) for the performance of Tribunals Ontario in fulfilling its mandate. While under the leadership of the Executive Chair, each tribunal maintains its legislative mandate and remains independent in its decision-making. However, all tribunals benefit from the coordination and sharing of resources, expertise, best practices, processes, and administrative and professional development support.

The Executive Director is responsible for supporting the Executive Chair in the implementation of Tribunals Ontario’s policies and operational decisions. The Executive Director is accountable to the Deputy Attorney General for the management of Tribunals Ontario’s operations.

Tribunals Ontario has a total of 664 allocated staff positions as outlined below. This allocation includes staff positions that were part of the CICB that was dissolved on December 31, 2021.

Tribunals Ontario Staff

Tribunals Ontario Staff
Area within Tribunals Ontario Number of Allocated Staff
Executive Office* 30
Strategic Business Services 31
Strategy & Transformation/Business Solutions 19
Legal Services 24
Tribunals 362
Criminal Injuries Compensation Board** 41
Total 507

Notes:

Tribunals Ontario had a total allocation of 157 full-time adjudicator positions (including those who worked at the CICB). Some adjudicators are appointed to more than one tribunal (see Appendix A for a full list of adjudicators).

*The Executive Office includes communications, access to justice, administrative support, professional development and training and public appointments.

**CICB was dissolved on December 31, 2021. Tribunals Ontario and CICB shared existing resources including allocated positions for the 2021-2022 fiscal year. Forty-one staff positions and two Order-in-Council (full-time) positions were allocated to the CICB.

Tribunals Ontario Appointees

Over the course of 2021-2022, Tribunals Ontario continued active recruitment and onboarding efforts to increase and stabilize adjudicative resources at its constituent tribunals.

As required by the Adjudicative Tribunals Accountability, Governance and Appointments Act, 2009, and to ensure skilled and qualified individuals are identified, Tribunals Ontario employs a rigorous, competitive and merit-based selection process for the appointment of adjudicators. Based on the results of this process, the Executive Chair makes recommendations for new appointments and reappointments to the Attorney General of Ontario.

Between April 1, 2021 to March 31, 2022, Tribunals Ontario received 3,492 adjudicator applications, conducted 462 interviews, and worked with the government to appoint or reappoint 292 adjudicators. On March 31, 2022, Tribunals Ontario had 147 full-time and 189 part-time adjudicators. This is the highest number of adjudicators the organization has ever had. Tribunals Ontario will continue to work with the government to achieve and maintain a full complement of adjudicators.

Application of a cross-appointment strategy across various constituent tribunals leverages adjudicators’ skills, knowledge, experience, and expertise to enable delivery of efficient and effective dispute resolution to those who access Tribunals Ontario services.

Tribunals Ontario’s adjudicators are key contributors to organizational improvement and critical to the administration of the province’s justice system.

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Digital-First Strategy


In a digital society, Ontarians expect online services that they can access from their home or office and the convenience of using the videoconferencing technology that has become a part of daily lives for many.

To leverage the potential of digital technologies and to meet the needs and expectations of its users, Tribunals Ontario has implemented a digital-first strategy. Fundamental to this strategy is the new online case management platform, Tribunals Ontario Portal, and conducting virtual hearings (including telephone and written) as a default hearing format over in-person hearings. This digital-first approach will allow Tribunals Ontario to provide accessible and efficient services that provide value for money for Ontarians.

Accessible

Recognizing the efficiency and convenience of remote access to hearings, prior to the pandemic, Tribunals Ontario had already begun to transition some of its dispute resolution services away from in-person proceedings. The realities of the global pandemic accelerated the shift to virtual hearings that had already been underway. Today, Tribunals Ontario holds hearings virtually as the default format.

Virtual hearings have increased access to justice for many individuals who experience barriers with an in-person hearing model. The time to travel, time off work and childcare expenses, are often reported as challenges to accessing justice. A survey from the Canadian Forum on Civil Justice found that, while lawyers’ fees are the most often cited expense by court users, a close second expense is the cost of travel to appearances1. These challenges are exacerbated in remote and rural regions, where travel distances can be significant. Virtual hearings can also be cost-efficient for parties with legal representation, reducing cost billed by legal representation for travel or waiting time at a hearing centre.

The Tribunals Ontario Portal online case management system is another way to make the tribunal process more accessible to users by bringing it to them in an online format. Users can submit applications and payments online and check progress and the status of files, from the convenience of their home and at a time that works for them.

Efficient

Digital technologies will also allow Tribunals Ontario to unlock operational efficiencies to provide better, faster and more agile services. Over the long term, the Tribunals Ontario Portal online case management platform will help minimize manual work and data entry on the part of staff and thus allow for faster processing times and more efficient resourcing. Users also benefit from the efficiencies of a streamlined and standardized online process, with the ability to submit documents online, reducing costs for paper printing and mailing as well as the wait time associated with mailing.

Virtual hearings support other operational benefits such as more efficient scheduling. Where the traditional in-person scheduling model had to consider the location of the parties and adjudicators as well as availability at the hearing centre, virtual hearings remove these constraints. Maximizing the scheduling of adjudicators provincially allows for more efficient scheduling so matters can be scheduled more quickly. This is a particular advantage for the scheduling of bilingual adjudicators, who can now more easily be scheduled to hear a matter in French, no matter where the parties are located.

Value for Money

At the heart of digital transformation is the user. Ontarians want value for money and digital services that are user-friendly and time-and cost-effective.

Like other organizations in both the public and private sectors during the pandemic, Tribunals Ontario was required to pivot most of its services online. This accelerated transition to digital, and in particular to virtual hearings, had its challenges. However, Tribunals Ontario is continuously iterating and adapting digital services to make sure they meet the needs of users.

Tribunals Ontario continues to seek feedback from participants on its videoconferencing technology and virtual hearing experience, such as through engagements with stakeholders and post-hearing surveys at many tribunals. Survey results are reviewed regularly to identify common issues and successes to inform internal training, user support and other initiatives.

Over the fiscal year, Tribunals Ontario has continued to explore user-centred design models and will be looking for ways to incorporate these practices to ensure design work is headed in the right direction. Examples of ways Tribunals Ontario has continued to adapt and improve the digital-first model include:

Zoom Transition

Acting on feedback from parties and stakeholders for a more user-friendly virtual hearing platform, Tribunals Ontario began offering virtual hearings on the widely used Zoom videoconference platform as a pilot at the LTB in March 2021. The tools and functionality in Zoom created a better experience for users. Upon completion of the pilot, Tribunals Ontario shifted from using Microsoft Teams to Zoom to conduct tribunal and board video proceedings. The transition to Zoom was done in a phased manner to ensure it was smooth and did not create disruption to services. By the end of the fiscal year, all of Tribunals Ontario had transitioned to Zoom for videoconference proceedings.

Virtual Circle Hearings

While OPB was delivering Circle Hearings by teleconference after the pandemic began, it recognized that a different platform was necessary to honour the traditions and significance of Circle Hearings for Indigenous applicants. In October of 2021, the OPB successfully held its first Zoom Circle Hearing at the Central North Correctional Centre in Penetanguishene. Zoom videoconferencing allows the Indigenous applicant, OPB adjudicators, assistants, victims and the Indigenous Elders to connect virtually while also ensuring that the OPB continues to meet its commitment to deliver a culturally appropriate hearing process to Indigenous Peoples.

Virtual Hearings Moderators

Tribunals Ontario is committed to support parties in their virtual hearings to ensure they can fully access and participate in the dispute resolution process. The LTB has assigned moderators to some hearing blocks to assist with technical issues and direct the flow of parties between hearing rooms, mediation and counsel rooms. Moderators may also help sign in those who join by phone and troubleshoot in case any issues arise. Tribunals Ontario will continue to explore other ways to support users in navigating their virtual hearings, including the potential of a “hotline” parties can call if they are experiencing issues.

Access to Justice in Digital-First

While digital services improve access to justice for many; for some, it can be challenging. Although over 94 percent of Canadians have internet access at home2, there exists a digital divide. Some individuals do not have access to a computer and the internet or may have access but do not have the digital literacy to comfortably use these tools.

Last fiscal year, Tribunals Ontario received over 107,000 appeals and applications, of which 301 requested an in-person hearing, which amounts to less than 0.3 percent of appeals and applications received. Although requests for in-person hearings are relatively low, Tribunals Ontario recognizes there can be barriers to access to justice in a digital-first environment. Some of the ways Tribunals Ontario is helping to ensure that everyone, regardless of their circumstances, is able to participate fully in tribunal processes, include:

Access Terminals Expansion

Last fiscal year, Tribunals Ontario increased access to technology in Toronto by setting up access terminals with a computer and telephone at the 15 Grosvenor Hearing Centre. LTB parties who had a virtual proceeding, but did not have access to a computer, phone, or internet, could make a request to use an access terminal to participate in their proceeding electronically. Each request was evaluated by LTB on a case-by-case basis.

On June 21, 2021, Tribunals Ontario increased this access by expanding these terminals to the Hamilton, London, and Ottawa hearing centres. On November 25, 2021, Tribunals Ontario expanded the availability of these terminals to all tribunals.

Over the last fiscal year, Tribunals Ontario accommodated 83 parties by booking an access terminal across these locations to allow them to fully participate in their virtual proceeding. Tribunals Ontario staff were available to provide support at the hearing centres to assist with basic technology issues or questions. Over the next fiscal year, Tribunals Ontario will look at further expanding these terminals to more locations across the province to provide greater access to those who need it.

Phone Pilot

To help facilitate telephone access to hearings, Tribunals Ontario launched a pilot program at the LTB to lend inexpensive cell phones and provide top-up minutes for parties with limited minutes on prepaid/pay-as-you-go plans. This program is free and there is no cost to users. Tribunals Ontario is working to expand this pilot program to additional tribunals and evaluate integrating it as a permanent program.

Digital Literacy Supports

To support access to justice and help ensure users have the digital skills and ability to be full and active participants in a virtual hearing, Tribunals Ontario has developed resource guides and step-by-step instructions on navigating the virtual platforms. Tribunals Ontario continues to develop user support resources to help users be better prepared for virtual hearings.

Digital-First, but not Digital-Only

Tribunals Ontario is committed to providing fair, equitable access to justice for all those who need its services. Digital-first does not mean digital-only.

Accommodation Requests

A party can request a different format, including an in-person hearing, as an accommodation for an Ontario Human Rights Code-related need, or if they can establish that the specified hearing format will result in an unfair hearing. The Tribunals Ontario Practice Direction on Hearing Format outlines Tribunals Ontario’s approach to determining the format of the hearing that will be held and how a party can request a different hearing format. This ensures that everyone, regardless of their abilities, can participate fully in the tribunal process.

A review was conducted over the past year to the public facing information regarding accommodations and numerous changes were made to enhance the use of plain language and minimize complex language and jargon. Key information was also organized into user groups and common requests for accommodation so that users can find the information they are looking for, easily and quickly on the website. The new accommodation webpage was published in June 2022.

Tribunals Ontario has started the work to provide in-person hearings for those with approved accommodation-based requests. With public health restrictions now easing across the province, Tribunals Ontario is in a position to offer this type of accommodation, safely and responsibly.

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Navigate Tribunals Ontario and Tribunals Ontario Portal


On March 11, 2021, the Ministry of the Attorney General announced the Justice Accelerated Strategy. The multi-year strategy includes a new investment of $28.5 million into technology designed to modernize the tribunal system and increase efficiencies to reduce delays and resolve matters more quickly.

Two new platforms were launched this past year as a result of this investment: the Tribunals Ontario Portal, a new case management system that has transformed how users engage with tribunals, and Navigate Tribunals Ontario, an innovative new online tool that makes it easier and faster for users to find the information they need.

The LTB is the first tribunal to transition to these new platforms. Before the launch of both systems, LTB stakeholders were invited to attend demonstrations and provided the opportunity to ask questions of subject matter experts. In addition to these sessions, the LTB ensured stakeholders were informed as enhancements and improvements were made to the system.

Over the next two years, Navigate Tribunals Ontario and the Tribunals Ontario Portal will be expanded to more tribunals, boards and commissions.

Navigate Tribunals Ontario

On July 2, 2021, Tribunals Ontario launched Navigate Tribunals Ontario, an interactive online information tool which uses self-guided pathways to help users learn about the steps they can take to manage their disputes. It provides information in easy-to-understand plain language and resources specific to the user’s scenario. Exploration sessions can be saved and returned to at a later time, allowing users to continue an exploration or revisit the information and resources provided.

The LTB was the first to use Navigate Tribunals Ontario. Users can now navigate the pathways to learn about LTB forms and processes, the Residential Tenancies Act, 2006 and the rights and responsibilities of landlords and tenants.

Between July 2021 and March 31, 2022, there were over 38,000 user explorations.

Tribunals Ontario Portal

On December 8, 2021, Tribunals Ontario launched the Tribunals Ontario Portal - a new case management system that will transform the user experience and streamline the dispute resolution process by allowing applications to be filed, processed and scheduled online.

Over the long term, this new platform will help Tribunals Ontario unlock operational efficiencies and ultimately help reduce delays. Once all tribunals are on the Tribunals Ontario Portal, many aspects of case management and reporting will be standardized, giving users a more consistent experience across all constituent tribunals.

Features of the Tribunals Ontario Portal include:

Since it was initially launched, the Tribunals Ontario Portal has undergone a series of enhancements and updates. As of March 31, 2022, users can file the four highest volume applications at the LTB, view and exchange documents with other parties, request mediation services and view and receive documents from the LTB. Over the coming months, LTB users will be able to file more forms online through the portal and additional functionality will be introduced including self-scheduling.

Between December 8, 2021 and March 31, 2022, over 16,000 applications were filed through the Tribunals Ontario Poral by landlords and tenants. Tribunals Ontario continues to accept applications and document filings by mail and courier from users who cannot or choose not to access the online system.

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Improving User-Experience


Tribunals Ontario has taken great strides to modernize, adapt, and transform many of its core services, while always keeping access to justice at the centre of its focus.

Over the past two years, Tribunals Ontario has been working to reduce backlogs and create more efficient processes to improve the user-experience. Tribunals Ontario recognizes the significant impact that service delays have on those who access its services. It continues to review and address the factors that contribute to delays.

A fundamental part of improving the user-experience is focusing and prioritizing the needs of users when designing or enhancing services. Since implementing its digital-first strategy in September 2020, Tribunals Ontario has been expanding and building on this approach to ensure even more services are available digitally. This includes the launch of the Tribunals Ontario Portal and Navigate Tribunals Ontario as part of the Ministry of the Attorney General’s Justice Accelerated Strategy to transform and improve how parties participate in the process.

As most of the Tribunals Ontario staff and adjudicators continued to work remotely, many tribunals have been reviewing and improving operational processes to provide more efficient and timely resolution of files. Recruitment has also been a focus to ensure that Tribunals Ontario has a sufficient adjudicator and staff complement to support timely dispute resolution.

On March 30, 2022, the government introduced legislation that would invest millions towards the LTB to alleviate backlogs. This funding will enable the LTB to appoint new adjudicators, hire more staff, and create more efficient processes to resolve disputes quicker.

Stakeholder Engagement

Tribunals Ontario remains committed to engaging with stakeholders on a regular basis. Tribunals Ontario’s Public Consultation Policy outlines how and when feedback is obtained from stakeholders and members of the public when Tribunals Ontario is considering revisions to rules or policies. Tribunals Ontario continued to engage with stakeholders regularly to exchange information and gather feedback based on its Public Consultation Policy.

Tribunals Ontario recognizes that consultations and ongoing dialogue play a critical role in ensuring that tribunal processes and rules meet stakeholder and user needs. Some of the ways that Tribunals Ontario engaged with its stakeholders over the past year include:

French Language Services Policy

Tribunals Ontario has a French Language Services (FLS) Committee comprised of staff and adjudicators with the mandate to develop and enhance the organization’s framework for the provision of French language services and ensure compliance with the French Language Services Act (FLSA).

To ensure sufficient bilingual adjudicator capacity to provide equivalent access to, and quality of, services in French, Tribunals Ontario continued to actively recruit bilingual adjudicators. During the fiscal year, additional processes were implemented to promote and target adjudicator postings to the Francophone community.

Tribunals Ontario also continued to support bilingual staff and adjudicators with training opportunities to maintain and develop their French language skills. In January 2021, the FLS Committee, in partnership with Ministry of the Attorney General, held an online French Language Training Conference where bilingual staff and adjudicators had the opportunity to receive training on plain language French in a legal setting and practice their French in interactive workshops.

As part of its commitment to ensuring all staff and adjudicators (both French and English speaking) are trained on their responsibilities under the FLSA, additional refresher training sessions on ‘active offer’ were provided to current staff and adjudicators during the year. An active offer is the set of measures taken to ensure that French language services are clearly visible, readily available, easily accessible, publicized, and of equivalent quality to services offered in English.

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Diversity, Inclusion and Accessibility


Tribunals Ontario is committed to fostering and sustaining a work environment that is diverse, inclusive, and accessible and a workforce that is representative of the public it serves.

In May 2021, Tribunals Ontario launched its Diversity and Inclusion Committee with a mandate to identify, prevent and work towards removing barriers that could be harming the well-being and careers of staff and adjudicators who are Indigenous, Black, racialized, LGBTQ2S+ and persons with disabilities.

The committee is working to identify areas of improvement, creating and implementing inclusive practices that can be incorporated into day-to-day work at Tribunals Ontario to help celebrate diversity and bring about awareness on these important topics. This work will help create a more inclusive workplace culture free from discrimination and harassment.

Tribunals Ontario has over 70 Positive Space Champions, including the Executive Chair and Executive Director, who are helping to create an inclusive and safe environment. Positive Space Champions are individuals who have completed training administered by the Ontario Public Service Pride Network and who are committed to creating an LGBTQ2S+ inclusive and supportive environment.

In June 2021, Tribunals Ontario developed an Anti-Racism Action plan based on the Roadmap to Racial Equity in the Ontario Public Service, which aims to mobilize change across the OPS. The action plan identifies the organization’s ongoing efforts towards its commitment to education and awareness through courses such as:

Various other initiatives have been introduced as part of the organization’s action plan, including:

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Professional Development


Professional development is an integral part of the workplace culture at Tribunals Ontario. Training of adjudicators and staff ensures they have the most current and relevant knowledge of legislation, rules, and operational and adjudicative functions and processes.

Tribunals Ontario has provided new adjudicator onboarding and tribunal-specific training sessions virtually through remote platforms. Training is facilitated internally by Associate Chairs, Vice Chairs, adjudicators, registrars and legal counsel, externally with guest presenters, through online modules and self-directed study and job shadowing. Training is done collaboratively throughout the organization and has covered topics such as decision writing, access to information and privacy, operational and legislative changes, mediation, alternative dispute resolution, and early resolution, accommodation, fairness and French Language Services.

Job shadowing and ongoing mentoring are important components of the training program. The onboarding and training plan ensures that Associate Chairs and adjudicators are trained to resolve disputes and deliver administrative justice in a fair, effective, and a timely manner.

Over the past year, Tribunals Ontario partnered with the Society of Ontario Adjudicators and Regulators (SOAR) and Osgoode Professional Development/Osgoode Hall Law School to provide specialized training for Tribunals Ontario adjudicators. The training consisted of three online training modules designed to give new adjudicators a solid grounding in the principles of administrative law and core adjudicative functions like hearing management and decision writing. This training can be used towards a SOAR Certificate in Adjudication for Administrative Agencies, Boards and Commissions.

In addition to the above, Tribunals Ontario staff and adjudicators participated in various other training programs, including:

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Performance Measures


Service excellence is a priority for Tribunals Ontario. Pursuant to the Adjudicative Tribunals Accountability, Governance and Appointments Act, every tribunal or cluster must develop, and make public, service standards.

Tribunals Ontario’s performance measures are designed to assess the organization’s effectiveness in delivering the core business of resolving disputes in an accessible, fair, efficient and timely manner. The performance measures set out in this Annual Report are also important for public accountability and serve as a vital operational tool for strategic decision-making and driving process improvements.

Over this fiscal year, many tribunals and boards met or exceeded all of their respective service targets. For instance, at the OPB, 98 per cent of hearings were convened and decisions issued to applicants by their parole eligibility date, against a target of 80 per cent. The ARB continued to exceed all targets this year, including issuing a decision within 60 days of a hearing in 99 per cent of cases, above the target of 85 per cent. Several other tribunals and boards met or exceeded the majority of their service targets. These indicators help to demonstrate that processes at these tribunals and boards are largely working as intended to achieve key service standards that the public can expect when engaging with them.

At the same time, Tribunals Ontario recognizes that some tribunals and boards have experienced challenges that have caused them to fall short of meeting their service targets. Some of the broader challenges that have contributed to service delays include outdated case management systems, less than a full complement of adjudicators combined with the unprecedented challenges of the pandemic that have continued to affect many key areas. For instance, at the LTB, the 5-month moratorium on evictions in 2020 resulted in a significant increase in the LTB’s active caseload. Efforts have been underway since that time to catch up.

Addressing the factors that contribute to the delays and backlogs is a top priority for Tribunals Ontario. Over the past fiscal year, the tribunals and boards experiencing service delays have continued to implement strategies to improve services by increasing the number of adjudicators and enhancing the efficiency of caseload management. These plans include an aggressive recruitment framework to ensure recommendations to renew or fill vacant adjudicator positions are processed in a timely manner, robust training plans for new adjudicators and procedure reviews to identify and implement efficiencies with respect to application processing, scheduling hearings and issuing orders.

For instance, the LTB has been monitoring and streamlining the order issuance process to improve timelines and continued to explore opportunities to increase throughput while ensuring its scheduling model is sustainable. Efforts at the HRTO include focusing on the recruitment of adjudicators and operational staff members and reviewing backlogged applications, placing a priority on reviewing files for completeness and addressing jurisdictional issues earlier in the process for all active cases younger than the case lifecycle.

The LAT-AABS has also prioritized actively recruiting new adjudicators and improving the scheduling model to position the tribunal to be able to increase the number of cases closed over the next fiscal year.

Measures to improve scheduling and recruit new adjudicators at the SBT implemented over this fiscal year are yielding positive results. Since May 2021, the tribunal has been closing more files than it opens each month, and the active caseload has been steadily declining.

As part of Tribunals Ontario’s ongoing commitment to continuous improvement and ensuring that the services provided meet the needs of users, the organization has been working towards implementing new organization-wide Key Performance Indicators to provide a streamlined framework to assess performance consistently across all tribunals.

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Tribunal Highlights


Animal Care Review Board (ACRB)

The ACRB resolves disputes and conducts hearings relating to animal welfare, including appeals of orders and decisions of the Chief Animal Welfare Inspector and other animal welfare inspectors.

The ACRB’s jurisdiction and authority are derived from the Provincial Animal Welfare Services Act (PAWS) and the Statutory Powers Procedure Act.

Operational Highlights

Changes to PAWS in 2020 expanded the jurisdiction of inspectors and increased the number of Animal Welfare Services inspectors, which may be the reason for the increased number of appeals before the ACRB in 2021-2022. Despite the increase, the ACRB continued to meet legislated timelines and meet hearing event performance targets. The tribunal closed the same number of appeals as were filed with it last fiscal year.

In 2021-2022, the ACRB focused on better managing case conferences which resulted in a lower number of case conferences required per appeal.

In addition, efforts were made to realign and refine case file management and processes, resulting in greater operational efficiencies which allowed the tribunal to successfully manage an increase in new appeals.

The ACRB also saw an increase in the number of new adjudicators appointed and cross-appointed to the ACRB in 2021-2022. During this time, many adjudicators completed or were enrolled in training sessions including “PAWS Act: one year later,” Zoom and SOAR adjudicative training.

Aligning with Tribunals Ontario’s digital-first approach, the ACRB continued to provide services by scheduling digital hearings this fiscal year.

Statistics

Table 1: ACRB Performance Measures
Table 1: ACRB Performance Measures
Performance Measures Target 2021-2022 Actual 2020-2021 Actual 2019-2020 Actual 2018-2019 Actual
Hearing date will be scheduled within 5 business days of receipt of a completed appeal (statutory obligation) 100% 100% 93% 100% 100%
First hearing event will take place no later than 10 business days after receipt of a completed appeal (statutory obligation) 100% 99% 100% 100% 100%
Decisions of the Board will be released within 30 days of the hearing 80% 52%* 64% 100% N/A

Notes:

*The ACRB was unable to meet this performance target due to an increase in complex appeals and multi-day hearings impacting decision release timeframes.

N/A - Not applicable as no decisions were released during this period.

Table 2: ACRB Caseload Overview
Table 2: ACRB Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Appeals opened 73 41 14 39
Appeals closed 73 36 14 40
Active appeals at fiscal year end 7 7 2 2
Hearings held 36 24 2 4
Decisions rendered 29 14 1 0

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Assessment Review Board (ARB)

The ARB adjudicates applications and appeals on property assessments, classifications and tax matters.

The ARB’s jurisdiction and its authority are defined by the Assessment Review Board Act, the Assessment Act, the Municipal Act, the City of Toronto Act, the Provincial Land Tax Act, the Education Act and the Statutory Powers Procedure Act.

Operational Highlights

As one of the key components of Ontario’s property assessment system, the ARB is committed to conducting periodic reviews of its rules and processes to ensure that services are delivered as efficiently and effectively as possible.

As per the provincial government’s budget and Fall Economic Statements in 2020 and 2021, the ARB’s assessment cycle was extended and the general assessment for the taxation years 2021, 2022 and 2023 postponed.

The ARB issued an update on its Appeals Resolution Strategy for the assessment cycle 2017-2020, whereby it set out its strategy and expectations for resolving appeals before the next assessment cycle, including new appeals.

The ARB continued to exceed all its performance targets this year, including issuing a decision within 60 days of a hearing in 99% of cases, above the target of 85%.

Over the past year, the ARB continued to implement its digital-first plan by:

On April 1, 2021, the ARB updated its Rules of Practice and Procedure to reflect its digital-first approach. A new rule was introduced (rule 18) to permit the ARB to direct a party to provide an email address to allow for efficient and timely communication and resolution of appeals.

The ARB continued its efforts to expedite timelines for legacy appeals. Legacy appeals are defined as appeals filed before the 2017 taxation year. In January 2020, a new schedule of events (18 weeks) was assigned to each appeal. The number of legacy appeals identified was approximately 7,600. As of March 31, 2022, there were 60 legacy appeals outstanding.

The ARB increased its complement of adjudicators over the past year and completed the onboarding and training for these adjudicators. As the adjudicators are not currently assigned to hear ARB appeals, they have been cross-appointed to assist with other tribunals for a period of time.

Statistics

Table 1: ARB Performance Results
Table 1: ARB Performance Results
Performance Measures Target 2021-2022 Actual 2020-2021 Actual 2019-2020 Actual 2018-2019 Actual
Cases in which the ARB issued a decision within 60 days of the hearing 85% 99% 99% 99% 98%
Summary appeals resolved within 40 weeks of commencement date 85% 96% 90% 82% 92%
General Appeals resolved within 135 weeks of commencement date 85% 89% 97% 100% 100%
Table 2: ARB Assessment Appeals Caseload
Table 2: ARB Assessment Appeals Caseload
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Opening Caseload Balance 39,773 54,996 62,642 47,900
Caseload Received 15,524 21,972 29,051 34,547
Total Caseload for Year 55,297 76,968 91,693 82,537
Resolved Caseload 38,094 37,195 36,697 19,895
Balance at end of Fiscal 17,203 39,773 54,996 62,642
Table 3: ARB Caseload Breakdown
Table 3: ARB Caseload Breakdown
Caseload 2021-2022
Original Appeals
2021-2022
Deemed Appeals*
2020-2021
Original Appeals
2020-2021
Deemed Appeals*
Opening Caseload Balance 13,375 26,398 18,816 36,180
Caseload Received 3,119 12,405 4,121 17,851
Total Caseload for Year 16,494 38,803 22,937 54,031
Resolved Caseload 9,791 28,303 9,562 27,633
Balance at end of Fiscal 6,703 10,500 13,375 26,398

Note:

*Deemed Appeals: When the ARB has not resolved an assessment appeal by March 31st of the year following the year under appeal, a new appeal will be created for the next tax year. For example, if a decision on a 2020 appeal is not issued by March 31, 2021, a new appeal would be created for the 2021 tax year without the appellant submitting another appeal and paying additional fees. The 2021 appeal would be considered the “deemed” appeal.

Table 4: ARB File Types
Table 4: ARB File Types
File type 2021-2022
# of Properties
2021-2022
# of Appeals
2020-2021
# of Properties
2020-2021
# of Appeals
2019-2020
# of Properties
2019-2020
# of Appeals
2018-2019
# of Properties
2018-2019
# of Appeals
Summary 591 669 782 856 312 362 448 626
General 4,747 16,474 10,377 38,062 14,237 49,509 22,466 62,016
Legacy 11 60 86 855 908 5,125 N/A N/A
Total 5,349 17,203 11,245 39,773 15,457 54,996 22,914 62,642
Table 5: ARB Tax Appeals Caseload
Table 5: ARB Tax Appeals Caseload
Caseload 2021-2022
Original Appeals
2020-2021
Original Appeals
Opening Caseload Balance 397 703
Caseload Received 1,101 339
Total Caseload for Year 1,498 1,042
Resolved Caseload 451 645
Balance at end of Fiscal 1,047 397
Table 6: ARB Caseload
Table 6: ARB Caseload
Caseload 2021-2022
Appeals received 16,625
Appeals closed 38,427
Active appeals at fiscal year end 18,250
Hearings held 651
Decisions rendered 39,018
Number of in-person hearings held 0
Number of electronic hearings held
(i.e. video conference and teleconference)
586
Number of written hearing events 65
Total Number of hearing days 210
Number of Appeals Dismissed 842
Number of Appeals with revised values 20,374

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Child and Family Services Review Board (CFSRB)

The CFSRB conducts reviews, hearings and appeals for matters affecting children, youth and families in Ontario, including Children’s Aid Society services complaints, emergency secure treatment admissions, adoption refusals and appeals of school board expulsions.

The CFSRB’s jurisdiction and authority are derived from the Child, Youth and Family Services Act, the Education Act, the Intercountry Adoption Act and the Statutory Powers Procedure Act.

Operational Highlights

The CFSRB is fully electronic and aligned with Tribunals Ontario’s digital-first approach for proceedings.

While the overall number of applications received in 2021-2022 was lower than in the previous fiscal year, the CFSRB received more expulsion appeals in the last three months of this fiscal year than in the first nine months of the fiscal year.

Although the CFSRB fell just short of meeting its scheduling targets, overall, it continued to improve its performance across all measures and categories over the past year. The tribunal closed roughly the same number of appeals last year as were filed with it.

In order to improve its ability to meet its service standards and to streamline processes, the CFSRB introduced a new Practice Direction on Communicating with CFSRB. The practice direction allows CFSRB to use email or fax to send documents to parties, updated application forms to include consent to communicate by email and clarifies that parties with legal representation must communicate with CFSRB through their representative.

Statistics

Table 1: CFSRB Performance Measures
Table 1: CFSRB Performance Measures
Performance Measures Target 2021-2022
% of time standard is met
2020-2021
% of time standard is met
2019-2020
% of time standard is met
2018-2019
% of time standard is met
Section 119/20 pre-hearing conferences will be scheduled within 40 calendar days after the application is deemed eligible 80% 66% 50% 50% 52%
Section 119/120 hearings will be scheduled within 60 calendar days after the application is deemed eligible 80% 72% 63% 11% 0%
Section 119/120 decisions or orders will be issued within 30 calendar days of the completion of the hearing 80% 98% 74% 76% 67%
Hearings for all other applications will be scheduled within 30 calendar days of receipt of application or determination of eligibility 80% 97% 94% 100% 100%
Decisions or Orders for all other applications will be issued within 30 calendar days after the hearing has been completed 80% 100% 100% 100% 100%

Note: Most matters were resolved at mediation. Hearings were scheduled for comparatively few matters based on the availability of parties and the anticipated time required to gather relevant supporting information.

Table 2: CFSRB Applications
Table 2: CFSRB Applications
Application Status 2021-2022 2020-2021 2019-2020 2018-2019
Applications Received 167 179 270 338
Applications Completed 166 210 294 371
Active Cases at Year-End 58 57 88 112

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Criminal Injuries Compensation Board (CICB)

The CICB assessed and awarded financial compensation to victims of violent crime committed in Ontario and to the family members of deceased victims. The CICB compensated victims for pain and suffering, loss of income, treatment expenses, funeral expenses and other costs that resulted from being a victim of crime.

The CICB’s jurisdiction and authority were derived from the Compensation for Victims of Crime Act and the Statutory Powers Procedure Act.

Operational Highlights

In April 2019, the Government of Ontario announced the winddown of the CICB. The CICB continued to receive applications until September 30, 2019. On September 24, 2021, it was announced that the CICB would be dissolved on December 31, 2021.

The CICB adjudicated all outstanding applications prior to its dissolution.

As of January 1, 2022, the administration of continuing payments moved to the Victims and Vulnerable Persons Division of the Ministry of the Attorney General.

Statistics

Table 1: CICB Applications
Table 1: CICB Applications
Applications 2021-2022 2020-2021 2019-2020* 2018-2019
Applications Received N/A N/A 5,344 4,863
Cases Closed 1,040 5,127 5,204 5,842
Active Cases at Year-End 0 1,040 5,907 4,894

Note:

*CICB stopped receiving applications on September 30, 2019.

Table 2: Compensation by Benefit Type
Table 2: Compensation by Benefit Type
Type of Benefit Award ($000s) 2021-2022 2020-2021 2019-2020 2018-2019
Pain and Suffering $5,376 $20,213 $23,015 $45,924
Loss of Wages $284 $814 $761 $905
Medical Expenses $1,338 $6,054 $5,005 $1,070
Funeral Expenses $152 $460 $426 $331
Legal Expenses Associated with Application $46 $176 $142 $170
Other Pecuniary Loss $74 $196 $155 $152
Total* $7,270 $27,913 $29,504 $48,552

Note:

*As part of its winddown process, awards for future treatment are no longer administered by the CICB. These awards are now paid in full directly to an applicant.

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Custody Review Board (CRB)

The CRB reviews placement decisions regarding young persons being held in detention or custody and makes recommendations to the Provincial Director regarding the placement of youth.

The CRB’s authority and jurisdiction are derived from the Child, Youth and Family Services Act and the Youth Criminal Justice Act.

Operational Highlights

The CRB continued to meet its performance measures 100 per cent of the time, which is a notable achievement. In all cases, an adjudicator contacted the youth within 24 hours of receiving an application and recommendations issued within 30 calendar days.

To help ensure that youth were informed of their rights, the CRB distributed updated posters to youth justice facilities. The poster informed youth of their right to contact the CRB to request a review of:

Initially, the COVID-19 pandemic resulted in a significant reduction in CRB applications, due to fewer youth being detained in youth justice facilities and transfers between youth justice facilities. However, in this fiscal year, CRB had an increase in the volume of applications as the movement of youth into and between youth justice facilities increased.

Statistics

Table 1: CRB Applications
Table 1: CRB Applications
Application 2021-2022 2020-2021 2019-2020 2018-2019
Applications Received 81 56 122 197
Applications Completed 81 56 127 195
Active Cases at Year-End 1 1 2 7
Case Processing Times (days) 8 9 17 18
Table 2: CRB Performance Measures
Table 2: CRB Performance Measures
Standard Target 2021-2022
% of time standard is met
2020-2021
% of time standard is met
2019-2020
% of time standard is met
2018-2019
% of time standard is met
A review will begin with a telephone call within 24 hours of receipt of an application 100% 100% 100% 100% 100%
Recommendations will be issued within 30 calendar days of receipt of an application 100% 100% 100% 90% 81%

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Fire Safety Commission (FSC)

The FSC resolves disputes and conducts hearings regarding fire safety matters, including orders made by inspectors or the Fire Marshal for repairs, alterations, or installations to a building, structure, or premises. It operates under the authority and jurisdiction of the Fire Protection and Prevention Act and the Statutory Powers Procedure Act.

Operational Highlights

In 2021-2022, the FSC continued to schedule digital hearings to align with Tribunals Ontario’s digital-first approach to providing dispute resolution services. The FSC continued to facilitate early resolutions to efficiently resolve cases and close more case files than it received. Overall, the tribunal continued to exceed its key performance targets and in fact improved across all categories when compared against the previous fiscal year.

A lower number of case conferences were required per appeal as a result of FSC focusing on the management of case conferences during the fiscal year.

The realignment and building out of FSC management governance and administrative support resulted in greater operational efficiencies in case file management and appeal resolution.

In 2021-2022, there was an increase in the number of adjudicators appointed and cross-appointed at the FSC. Between June and August 2021, all adjudicators received training on how to use Zoom. During this fiscal year, some adjudicators took part in the adjudicative training hosted by SOAR.

Statistics

Table 1: FSC Performance Measures
Table 1: FSC Performance Measures
Performance Measures Target 2021-2022
Actual
2020-2021
Actual
2019-2020
Actual
2018-2019
Actual
A hearing will be scheduled to take place within 45 days of receipt of a completed appeal 80% 86% 72% 82% 100%
Decisions of the Board will be released within 60 days of the final hearing event 80% 95% 86% 100% 60%
Table 2: FSC Caseload Overview
Table 2: FSC Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Appeals opened 41 49 51 34
Appeals closed 55 45 49 36
Active appeals at fiscal year end 16 29 25 24
Hearings held 6 12 16 7
Decisions rendered 13 7 10 5

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Human Rights Tribunal of Ontario (HRTO)

The HRTO is an independent, quasi-judicial tribunal that resolves applications alleging discrimination and harassment brought under the Human Rights Code. The HRTO receives and reviews all applications that are filed at the tribunal, ensuring they are complete and fall within the jurisdiction of the HRTO. It resolves applications through fair, effective, transparent, timely and accessible dispute resolution services. Parties may attempt settlement through mediation facilitated by an adjudicator. If the parties do not agree to mediation or if mediation does not resolve the application, the application may proceed to a hearing. An adjudicator will actively case manage applications to facilitate a fair, just, efficient and expeditious resolution of the merits of the matters before it.

The HRTO’s jurisdiction and authority derive from the Human Rights Code and the Statutory Powers Procedure Act.

Operational Highlights

The HRTO has continued its operations throughout the COVID-19 pandemic. The HRTO applied data-informed decision-making to effectively evaluate longstanding practices, processes and policies to determine whether current operations were meeting operational and adjudicative goals.

As part of this approach, the HRTO developed a plan for reviewing backlogged applications. The HRTO used data to closely monitor implementation, adjusting the plan as necessary while also looking to create efficiencies related to application intake and processing, scheduling proceedings and issuing timely decisions.

The HRTO continued to seek the views of stakeholders as part of its efforts to improve services and to facilitate timelier and more efficient dispute resolution. In addition to informally engaging with stakeholders throughout the fiscal year, the HRTO invited stakeholder feedback on its forms, guides, rules and processes in April 2021.

In July 2021, the HRTO introduced video mediations and transitioned to Zoom as the default format for all proceedings. In line with Tribunals Ontario’s Updated Practice Direction on Hearing Formats, the HRTO continued to consider requests for in-person hearings for accommodation or procedural fairness reasons.

Access to justice and the ease of using HRTO services continued to be a priority at HRTO. In November 2021, the HRTO streamlined the process to track and respond to requests for accommodation, resulting in a shorter average response time of 12 calendar days. The HRTO proactively offered the use of access terminals at hearing centres so that parties without reliable phone or internet access could participate in proceedings and receive technical support.

The HRTO recruited 29 adjudicators and aims to reach its full complement early in the next fiscal year. In November 2021, the HRTO instituted a comprehensive training program for new adjudicators, covering human rights and administrative law, mediation and hearing management, decision writing, as well as the broader social context in which the HRTO operates. The training program included observational opportunities as well as a peer mentorship program.

To ensure that adjudicators and staff deliver inclusive and responsive services to all those who may submit claims of discrimination and harassment brought under the Human Rights Code, the HRTO prioritizes diversity and inclusion training. During the fiscal year, all HRTO full-time adjudicators completed or were enrolled in Bimickaway Indigenous training, and all HRTO staff completed the mandatory San’yas Indigenous Cultural Safety Training Program. In July 2021, Tribunals Ontario offered Positive Space training for all Tribunals Ontario staff and adjudicators, hosted by the Ontario Public Service Pride Network.

Statistics

Table 1: HRTO Applications
Table 1: HRTO Applications
Application 2021-2022 2020-2021 2019-2020 2018-2019
Applications Received 3,751 4,231 4,577 4,541
Applications Reactivated 201 108 113 57
Cases Closed 3,027 2,582 3,299 4,460
Case Processing Times (days) 552* 501 419 391

Note:

*Due to the transition to remote work environments, digital-first delivery of services and adjudicator resource challenges, HRTO was unable to meet its service standards. HRTO is actively engaged in recruitment efforts and identifying operational efficiencies to address these issues in the next fiscal year.

Table 2: Types of HRTO Decisions
Table 2: Types of HRTO Decisions
Type of Decisions 2021-2022 2020-2021 2019-2020 2018-2019
Final decision on the merits 16 55 50 65
Discrimination found 9 33 26 19
Discrimination not found 7 22 24 46
Final decisions other than on the merits* 1,126 N/A N/A N/A
Interim decisions (address procedural issues) 119 422 424 826
Reconsideration 219 185 90 147
Breach of settlement 2 17 10 22

Note:

*The HRTO began to report on this data point in the 2021-22 fiscal year.

Table 3: Applications by Social Area
Table 3: Applications by Social Area
Social Area* 2021-2022 2020-2021 2019-2020 2018-2019
Employment 53% 55% 62% 69%
Goods, services and facilities 35% 33% 25% 26%
Housing 8% 9% 9% 8%
Contracts 1% 1% 1% 2%
Membership in a vocational association 2% 1% 1% 1%
No social area 1% 1% 2% 1%

Note:

*Some applications allege discrimination in more than one social area, so the total may exceed 100%.

Table 4: Applications by Grounds
Table 4: Applications by Grounds
Grounds* 2021-2022 2020-2021 2019-2020 2018-2019
Disability 56% 59% 53% 56%
Reprisal 26% 26% 28% 25%
Race 24% 26% 25% 22%
Colour 16% 18% 18% 15%
Age 11% 12% 14% 12%
Ethnic Origin 16% 17% 18% 14%
Place of Origin 11% 13% 14% 11%
Family Status 10% 11% 12% 10%
Ancestry 11% 13% 13% 10%
Sex, Pregnancy and Sexual Harassment 15% 16% 18% 20%
Sexual Solicitation or Advances 4% 4% 5% 6%
Sexual Orientation 4% 4% 4% 3%
Gender Identity 5% 6% 5% 4%
Gender Expression 3% 3% 3% 3%
Creed 12% 6% 8% 6%
Marital Status 6% 6% 6% 5%
Association 7% 7% 5% 5%
Citizenship 5% 5% 5% 4%
Record of Offences 2% 2% 2% 2%
Receipt of Public Assistance 2% 1% 2% 2%
No Grounds 1% 1% 2% 2%

Note:

*Some applications allege discrimination on more than one ground, so the total may exceed 100%.

Table 5: HRTO Performance Measures
Table 5: HRTO Performance Measures
Hearings and Mediation Target 2021-2022
% of time standard is met
2020-2021
% of time standard is met
2019-2020
% of time standard is met
2018-2019
% of time standard is met
First mediation date offered within 150 days of the date parties agree to mediation 80% 29% 26% 27% 62%
First hearing date offered within 180 days of the date the application is ready to proceed to hearing 80% 0%* 11% 7% 35%
Decisions for hearings which take 3 days or less will be issued within 90 days 80% 43% 42% 76% 76%
Decisions for hearings which take longer than 3 days, will be issued within 180 days 80% 60% 27% 50% 29%

Note:

*The HRTO has been engaged in COVID recovery efforts, including rescheduling the many events that were cancelled at the start of the pandemic. Rescheduled events moved scheduling timelines beyond targets for 2021/22. Timelines are expected to improve significantly once the HRTO has completed its full recovery from the pandemic.

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Landlord and Tenant Board (LTB)

The LTB resolves applications related to residential tenancy disputes between landlords and tenants and eviction disputes in non-profit housing co-operatives.

The LTB’s authority and jurisdiction are derived from the Residential Tenancies Act, 2006 (RTA) and the Statutory Powers Procedure Act. The LTB is also mandated to provide information to landlords and tenants about their rights and responsibilities under the RTA.

In July 2020, the Ontario Legislature made a number of amendments to the RTA and one of its regulations. Most amendments took effect in 2020 and the remainder on September 1, 2021. A new application type allows landlords to apply to the LTB to claim compensation for unpaid rent, unpaid utilities, or damages to the rental unit for up to one year after the tenant has moved out. This and other amendments required changes to the LTB’s rules and procedures, including creating new or amending existing LTB forms, brochures, practice directions and interpretation guidelines.

Operational Highlights

The LTB implemented several initiatives in 2021-2022 to continue to address backlogs and ensure timely and responsive service.

A key component to support these initiatives was the hiring of additional LTB staff to assist with application processing, scheduling and issuing of Notices of Hearings and orders.

The LTB continued its focus on building up its adjudicator complement with the onboarding of 16 additional adjudicators to assist with hearing backlogs. As of March 31, 2022, there were 39 full-time adjudicators and 51 part-time adjudicators making it the highest number of adjudicators ever appointed to the LTB.

In May 2021, the LTB implemented a scheduling plan that prioritized mediation services, which allowed for more matters to be scheduled and heard. It included same day access to mediation services with a Dispute Resolution Officer (DRO) before moving forward to a hearing with an adjudicator. The plan also included conducting multiple tenant case management hearings in one hearing block with several DROs and resuming a two DRO team approach to Above Guideline Increase case management hearings.

Although COVID-19 related challenges have had a significant impact on LTB’s caseload, and in particular the five-month moratorium on evictions from March to August 2020, progress is being made. In 2021-2022, the LTB achieved a steady state of operations receiving 61,586 applications and resolving 61,868 files.

The LTB is committed to ongoing engagement with stakeholders to solicit feedback and input and has continued to meet regularly with stakeholders on changes to rules and processes, in accordance with the Tribunals Ontario Consultation Policy.

Statistics

Table 1: LTB Applications
Table 1: LTB Applications
Application 2021-2022 2020-2021 2019-2020
Applications Received* 61,586 48,422 80,874
Applications Resolved** 61,868 35,983 72,064
Active Cases at Year-End*** 32,800 34,731 22,803

Notes:

* The totals do not include non-profit co-operative housing eviction applications.

** In 2021-2022, the majority of applications were resolved at hearing (ordered by hearing contested or uncontested, or ordered by review) – 48%, through mediation (mediated or ordered by hearing mediated) – 11% and through withdrawals – 20%.

*** In a small number of cases, “resolved” applications are re-opened (e.g., when the LTB grants a request for review or an order). As a result, a single application can result in more than one resolution. Therefore, the number of applications open at the end of the fiscal year does not necessarily equal the number from the previous year plus “applications received,” less the “applications resolved.”

Table 2: Landlord Applications Received by Type
Table 2: Landlord Applications Received by Type
Case Type Application Type 2021-2022 2020-2021 2019-2020 2018-2019
A1 Determine whether the act applies 115 96 102 126
A2 Sublet or assignment 376 383 491 378
A3 Combined application (usually includes an L1) 1,385 1,065 2,986 3,362
A4 Vary rent reduction amount 55 109 86 173
L1 Terminate & evict for non-payment of rent 31,130 24,481 44,621 46,043
L2 Terminate for other reasons and evict 13,852 11,031 15,732 13,945
L3 Termination – tenant gave notice or agreed 2,289 1,391 1,877 1,711
L4 Terminate the tenancy – failed settlement 3,545 1,551 5,156 5,571
L5 Rent increase above the guideline 613 404 758 717
L6 Review of provincial work order 0 1 1 4
L7 Transfer tenant to care home 3 6 1 5
L8 Tenant changed locks 35 25 41 39
L9 Application to collect rent 931 1,104 900 1,394
L10 Application to collect money a former tenant owes 7 N/A N/A N/A
Total 54,336 41,647 72,752 73,738
Table 3: Tenant Applications Received by Type
Table 3: Tenant Applications Received by Type
Case Type Application Description 2021-2022 2020-2021 2019-2020 2018-2019
A1 Determine whether the act applies 80 64 85 116
A2 Sublet or assignment 59 74 62 66
A3 Combined application 870 583 1,610 1,780
A4 Vary rent reduction amount 1 1 0 1
T1 Rent rebate (e.g., illegal rent) 843 718 884 863
T2 Tenant rights 2,984 3,145 3,072 3,053
T3 Rent reduction 99 68 78 148
T4 Failed rent increase above guideline 8 4 4 1
T5 Bad faith notice of termination 550 316 408 355
T6 Maintenance 1,752 1,795 1,914 1,970
T7 Suite meters 4 7 5 4
Total 7,250 6,775 8,122 8,357
Table 4: Co-Op Applications Received by Type
Table 4: Co-Op Applications Received by Type
Case Type Application Description 2021-2022 2020-2021 2019-2020 2018-2019
C1 Application to end the occupancy and evict the member based on non-payment of regular monthly housing charges and to collect the housing charges that the co-op member owes 124 88 217 251
C1/2 Combined C1 and C2 applications 61 32 116 118
C2 Application to end the occupancy of the member unit and evict the member 67 73 141 107
C3 Application to end the occupancy and evict the member – based on the member’s consent or notice 3 3 3 6
C4 Application to end the occupancy of the member unit and evict the member because the member failed to meet conditions of a settlement/order 45 22 91 81
Total 300 218 568 563
Table 5: Call Centre
Table 5: Call Centre
Calls 2021-2022 2020-2021 2019-2020 2018-2019
Calls handled 164,521 197,927 201,871 242,892
Average time per call 5:00 5:03 4:37 4:48
Average wait time in the queue 22:46 15:57 17:36 15:18
Table 6: LTB Performance Measures
Table 6: LTB Performance Measures
Performance Measure Target 2021-2022* 2020-2021** 2019-2020
L1 and L9 applications will be scheduled for a hearing within 25 business days 80% 0.2%
(74.4 days)
1%
(131.7 days)
15%
(45.6 days)
Decisions (Orders) for L1 and L9 applications will be issued within 4 business days at the conclusion of the final hearing 80% 7.9%
(21.5 days)
21%
(22.4 days)
58%
(5.8 days)
All other LTB applications (excluding L5 and A4) will be scheduled for a hearing within 30 business days 80% 2.2%
(103.1 days)
16%
(108 days)
16%
(52.7 days)
Decisions (Orders) for all other LTB applications (excluding L5 and A4) will be issued within 10 business days at the conclusion of the final hearing 80% 40%
(37.7 days)
60%
(28.8 days)
71%
(11.7 days)

Notes:

*The LTB made a number of changes to address delays including establishing a process for an expedited hearing, updating a scheduling plan and actively engaging in the recruitment of adjudicators to assist with the caseload volume.

**LTB suspended most hearings related to eviction applications during the early months of the COVID-19 pandemic resulting in delays in the scheduling of hearings. Further, COVID-19 halted in-person hearings resulting in a transition period until a videoconferencing model was established for proceedings.

Table 7: Requests for Reviews
Table 7: Requests for Reviews
Requests 2021-2022 2020-2021 2019-2020
Total number of requests for review 2,452 1,370 3,238
Denied requests for review 403 260 833
Requests for review sent to hearing 2,049 1,110 2,405

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Licence Appeal Tribunal (LAT)

The LAT adjudicates applications and resolves disputes concerning compensation claims and licensing activities regulated by the provincial government, including the activities of delegated administrative authorities. The LAT is currently comprised of two main divisions: General Service (LAT-GS) and Automobile Accident Benefits Service (LAT-AABS).

LAT’s jurisdiction and authority are derived from:

Operational Highlights

LAT continued to focus on digital-first initiatives that provided users with more convenient access to virtual hearings that remained in line with Tribunals Ontario’s digital approach to providing dispute resolution services.

On January 31, 2022, LAT-GS launched a new online payment portal for users to pay for an appeal or application. The portal is a quick, convenient and secure way to pay filing fees online.

On March 21, 2022, LAT-AABS launched a canvassing-based scheduling model for all oral adjudicative events in response to stakeholder feedback and to create operational efficiencies. The expanded canvassing-based scheduling model gave parties the opportunity to select case conference and oral hearing dates that worked best for them. This also allowed all parties to participate in a process that is fair, transparent, convenient and timely.

During the fiscal year, LAT-AABS continued to receive over 80 per cent of its applications through its online application system.

The LAT provides its adjudicators with extensive training during onboarding, which includes both in-class and hands on learning opportunities. All adjudicators took part in five Zoom training sessions between June and August 2021.

Statistics

Table 1: LAT-GS Performance Measures
Table 1: LAT-GS Performance Measures
Performance Measures Target 2021-2022
Actual
2020-2021
Actual
2019-2020
Actual
2018-2019
Actual
A hearing will take place within 30 days of receipt of a completed appeal in medical appeals under the Highway Traffic Act (HTA), motor vehicle impoundments under the HTA, and in appeals of immediate suspension orders regarding businesses or business privileges 80% 99% 99% 95% 88%
If a statutory period regarding an order of immediate suspension will expire in less than 30 days, a hearing will be scheduled to commence within the statutory period 100% 100% 100% 100% 83%
In all other appeal types, the first hearing event will be scheduled to take place within 60 days of receipt of a completed appeal 80% 67% 96% 94% 64%
A final decision will be issued within 30 days of the final hearing event 80% 77% 74% 54% 52%
Table 2: LAT-GS Caseload Overview
Table 2: LAT-GS Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Appeals received 595 483 686 614
Appeals closed 572 455 736 620
Active appeals at fiscal year end 190 164 138 186
Case conferences held 535 574 902 768
Hearings held 273 245 333 350
Decisions rendered 200 157 228 229
Table 3: LAT-AABS Performance Measures
Table 3: LAT-AABS Performance Measures
Performance Measures Target 2021-2022
Actual
2020-2021
Actual
2019-2020
Actual
A case conference will take place within 3 months of receipt of an appeal/application 80% 1% 1% 1%
An order/report will be issued within 30 days of the conclusion of the case conference 80% 91% 87% 31%
A hearing will take place within 3 months of a case conference 80% 4% 11% 7%
A decision will be issued within 3 months of the conclusion of the hearing 80% 20% 29% 21%
An appeal/application will be resolved within 9 months 80% 54% 72% 76%
Table 4: LAT-AABS Caseload Overview
Table 4: LAT-AABS Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Appeals received 15,800 15,619 14,711 13,565
Appeals closed 11,668 13,712 12,087 10,390
Active appeals at fiscal year end 16,204 12,066 9,571 7,341
Case conferences held 7,752 11,519 9,971 8,819
Hearings held 568 556 656 369
Decisions rendered 555 664 396 369
Applications settled/withdrawn 11,116 13,011 11,433 10,021

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Ontario Civilian Police Commission (OCPC)

The OCPC adjudicates applications, conducts investigations and resolves disputes regarding the oversight and provision of policing services. This includes hearing appeals of police disciplinary decisions and conducting investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards.

The OCPC includes two divisions: adjudicative and investigative. The divisions operate independently under one Registrar. The OCPC’s jurisdiction and authority are derived from the Police Services Act.

Operational Highlights

In March 2019, the Ontario Legislature passed the Comprehensive Ontario Police Services Act (COPSA), which introduced many changes to the oversight of policing in the province. The OCPC was not part of the new framework of oversight and will be dissolved after an appropriate transition period. Cross-ministerial working groups were formed to facilitate the exchange of transitional material and information to support the new framework under the COPSA. At the same time, the OCPC continued to process cases, hear appeals, and conduct investigations.

Statistics

Table 1: OCPC Performance Measures
Table 1: OCPC Performance Measures
Performance Measures Target 2021-2022
Actual
2020-2021
Actual
2019-2020
Actual
2018-2019
Actual
A case conference will take place within 3 months of receipt of an application or appeal 80% 86% 90% 92% 43%
A hearing will take place within 3 months of a case conference 80% 13%* 0% 64% N/A
A decision will be issued within 3 months of the conclusion of a hearing 80% 38%* 15% 33% 38%
An appeal or application will be resolved within 9 months 80% 38%* 25% 50% N/A
Section 54(1) Approval Request s – will be processed within 5 business days of receipt of the request 80% 88% 91% 97% 100%

Note:

*The OCPC was unable to meet its performance measures target but saw an improvement in its ability to conduct a hearing within three months of a case conference and in its efficiency in releasing decisions and resolving appeals.

Table 2: OCPC Caseload Overview
Table 2: OCPC Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Appeals opened 16 9 12 14
Appeals closed 16 14 6 15
Active appeals at fiscal year end 9 10 6 10
Hearings held 8 7 11 8
Decisions rendered 15 13 3 13
Investigation requests received 2 3 2 30
Investigation cases closed 1 2 13 17
Investigation cases pending 7 6 7 18

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Ontario Parole Board (OPB)

The OPB makes parole decisions for applicants serving a sentence of less than two years in a provincial correctional institution. The OPB also decides applications for temporary absences from a correctional institution for greater than 72 hours.

When considering parole and temporary absence applications, public safety is the OPB’s main priority.

The OPB’s jurisdiction and authority are derived from the Ministry of Correctional Services Act.

Operational Highlights

The OPB continues to conduct hearings in written and electronic formats, including teleconference as per amendments to section 44(3) of Ontario Regulation 778.

The OPB continued to implement measures to ensure participation of victims and offer culturally appropriate services, such as Circle Hearings, to Indigenous applicants (First Nation, Metis and Inuit people) where possible. A comprehensive guide on conducting teleconferences is used to train new OPB adjudicators to ensure participation and maintain confidentiality of hearings.

The pandemic challenged the OPB’s work with Indigenous communities, as many Elder-Assisted hearings were no longer held in-person, and the limitations of teleconferences lessened the positive impact of culturally appropriate hearings. The OPB continues to seek solutions to support videoconference services for Circle Hearings by expanding Zoom hearings across all provincial correctional institutions.

Between April 1, 2021 and March 31, 2022, the OPB onboarded 11 new part-time adjudicators using a modified in-class training to include additional education modules presented by experienced OPB adjudicators. The new modules consisted of peer mentorship, hearing observation and decision writing training.

The OPB continued to exceed its key performance targets, improving its performance from the previous fiscal year. For instance, 98% of hearings were convened and decisions issued to applicants by their parole eligibility date, against a target of 80%.

Statistics

Table 1: OPB Performance Measures
Table 1: OPB Performance Measures
Performance Measures Target 2021-2022
Actual
2020-2021
Actual
2019-2020
Actual
2018-2019
Actual
2017-2016
Actual
A hearing will be convened and a decision issued to the applicants by their parole eligibility date* 80% 98% 81% 88% 100% 100%

Note:

*In some cases, further time may be needed due to technical or operational challenges within the institution.

Table 2: OPB Caseload Overview
Table 2: OPB Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019* 2017-2018**
Applications received*** 3,111 3,012 4,220 3,828 5,409
Decisions rendered 2,335 3,012 4,220 3,828 4,015

Notes:

*Differences in how the OPB accounts for applications received, decisions rendered and hearing events has resulted in reported figures differing substantially from previous years where the OPB relied upon statistical information from Ministry of the Solicitor General - the numbers for previous years are not directly comparable.

**Effective December 2017, the OPB considers all applicants serving a sentence of six months or more for parole before their parole eligibility date as required by the Ministry of Correctional Services Act.

***Applications Received: decision on whether to grant or deny parole; whether to suspend and/or revoke; decision on condition changes; requests for review of decision.

Table 3: OPB Hearings Overview
Table 3: OPB Hearings Overview
Details 2021-2022 2020-2021 2019-2020
Number of in-person hearings held 0* 0* 1,756
Number of electronic hearings held (i.e., video or teleconference) 1,156 1,268 77
Number of written hearing events 1,179 1,744 2,387
Total Number of hearing days 894 928 833

Note:

*Not applicable due to the impacts of COVID-19.

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Ontario Special Education Tribunals — English and French (OSETs)

The OSETs hear appeals from parents who have been unable to resolve disputes with school boards with respect to the identification and placement of exceptional pupils.

The OSETs’ jurisdiction and authority are derived from the Education Act and the Statutory Powers Procedure Act.

Operational Highlights

OSETs did not receive appeals in this fiscal year.

Statistics

Table 1: OSETs Performance Measures
Table 1: OSETs Performance Measures
Performance Measure Target 2021-2022
% of time standard is met*
2020-2021
% of time standard is met
All appeals will be scheduled for mediation or a hearing within 120 calendar days of the response being filed 100% N/A 100%
Decisions will be issued within 90 calendar days 100% N/A 100%

Note:

*No appeals were received.

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Social Benefits Tribunal (SBT)

The SBT considers appeals by appellants who have been refused social assistance and recipients of social assistance who are appealing a decision that affects the amount of, or their eligibility for, social assistance.

The SBT’s jurisdiction and authority are derived from the Ontario Works Act, the Ontario Disability Support Program Act and the Statutory Powers Procedure Act.

Operational Highlights

SBT continued to implement Tribunals Ontario’s digital-first approach to dispute resolution while ensuring that it remained flexible in how it delivers services.

SBT made improvements to manage its hearing backlog more effectively by modifying the way appeals were scheduled, with a focus on hearing matters sooner. These new scheduling practices, made in June 2021 for self-represented appellants and October 2021 for represented appellants, built upon a number of other improvements and changes, including:

This modified scheduling plan ensured parties were provided with more timely outcomes to their matters, while also providing fair and effective dispute resolution services.

On September 1, 2021, SBT amended its Appeal Form to include an appellant’s email. For appellants who provided an email address, or who were represented, SBT scheduled their hearings by videoconference, thereby increasing the number of Zoom video hearings. If an appellant did not have access to video technology, a telephone hearing was scheduled.

On October 1, 2021, SBT successfully transitioned from using Microsoft Teams to the Zoom platform for its video hearings. Staff and adjudicators were provided with the technology, training and support needed to successfully transition to Zoom.

SBT continued to improve the process of accepting electronic submissions from legal clinics and respondent offices. The Disability Adjudication Unit, Ontario Disability Support Program offices and the Ontario Works (OW) offices in Toronto provided submissions electronically. SBT also received electronic submissions from several other municipal OW offices.

SBT continued to improve the ERO program, with Early Resolution Sessions scheduled within 30 - 45 days from the date the SBT received an appeal. In 2021-2022, the tribunal held 1,991 ERO sessions.

SBT continued to hold stakeholder meetings and renewed its commitment to engage with stakeholders at least twice annually. Over the fiscal year, SBT met with the Disability Adjudication Unit monthly and Ontario Disability Support Program financial managers quarterly. The purpose of these meetings was to discuss and share information regarding SBT processes, adjudicator recruitment, backlog management and scheduling practices.

SBT has conducted several competitions to recruit for adjudicators and has recruited 33 new adjudicators this fiscal year. As of March 30, 2022, SBT had 23 full-time adjudicators (including the Associate Chair and Vice Chairs) and 26 part-time adjudicators. SBT provides extensive training for new adjudicators including substantive law training, observation, “sitting side” and presiding. This training takes approximately eight weeks to complete. Ongoing training for adjudicators includes monthly professional development and twice monthly lunch and learns sessions.

Since May 1, 2021, the SBT has been closing more files than it opens each month, which has resulted in a steady decrease to the number of outstanding appeals and a reduction in the hearing backlog.

Statistics

Table 1: SBT Appeals
Table 1: SBT Appeals
Appeals 2021-2022 2020-2021 2019-2020 2018-2019
Applications Received 6,022 6,931 10,520 8,699
Completed 7,253 5,210 7,579 9,048
Table 2: SBT Appeals of Program
Table 2: SBT Appeals of Program
Type of Decision 2021-2022 2020-2021 2019-2020 2018-2019
ODSP 5,572 6,546 9,845 8,122
OW 450 384 674 577
Total 6,022 6,931 10,520 8,699
Table 3: ODSP Appeals by Category
Table 3: ODSP Appeals by Category
ODSP Appeal Category 2021-2022 2020-2021 2019-2020 2018-2019
Refusal 4,703 5,879 8,853 7,178
Cancellation & suspension 349 210 352 338
Amount & reduction 496 438 593 546
Other 24 19 47 60
Total 5,572 6,546 9,845 8,122
Table 4: OW Appeals by Category
Table 4: OW Appeals by Category
OW Appeal Category 2021-2022 2020-2021 2019-2020 2018-2019
Refusal 63 58 113 126
Cancellation & suspension 123 111 225 176
Amount & reduction 259 212 325 268
Other 5 3 11 7
Total 450 384 674 577
Table 5: ODSP Decisions by Outcome
Table 5: ODSP Decisions by Outcome
ODSP Decision 2021-2022 2020-2021 2019-2020 2018-2019
Granted 2,338 1,531 2,492 3,025
Denied 1,105 790 1,157 1,293
Denied in absentia* 808 261 445 630
Other** 154 90 165 242
Total 4,405 2,672 4,259 5,190

Notes:

*Cases denied in absentia: Appellant was not present for the hearing.

**Other decisions include: Consent order, no appeal before the tribunal, appeal out of time, no jurisdiction, matter resolved or withdrawn, or cases referred back to the Director or Administrator to reconsider its original decision in accordance with the directions given by the tribunal.

Table 6: OW Decisions by Outcome
Table 6: OW Decisions by Outcome
OW Decision 2021-2022 2020-2021 2019-2020 2018-2019
Granted 95 56 75 93
Denied 62 36 74 69
Denied in absentia* 56 42 55 86
Other** 28 19 36 40
Total 241 153 240 288

Notes:

*Cases denied in absentia: Appellant was not present for the hearing.

**Other decisions include: Consent order, no appeal before the tribunal, appeal out of time, no jurisdiction, matter resolved or withdrawn, or cases referred back to the Director or Administrator to reconsider its original decision in accordance with the directions given by the tribunal.

Table 7: SBT Performance Measures
Table 7: SBT Performance Measures
Performance Measure Target 2020-2021
% of time standard is met
2019-2020
% of time standard is met
2018-2019
% of time standard is met
2017-2018
% of time standard is met
Appeals will be scheduled with a notice of hearing sent out no later than 30 calendar days after receipt of the appeal.

and

The hearing date will be set no more than 180 calendar days after the date of the Notice of Hearing.
80% 47% 2%* 36% 94%
Decisions issued within 30 calendar days after the completion of the hearing 80% 90% 74% 66% 57%

Notes:

*SBT was unable to meet all of its performance measures due to an increase in case volumes in the preceding fiscal year carried forward, the transition from in-person hearings to remote hearings due to the pandemic and resource challenges. SBT is working to address these issues in the next fiscal year.

Table 8: SBT Caseload Overview
Table 8: SBT Caseload Overview
Caseload 2021-2022 2020-2021 2019-2020 2018-2019
Appeals received 6,022 6,931 10,520 8,699
Appeals closed 7,253 5,210 7,579 9,048
Active appeals at fiscal year end 9,753 10,984 9,267 6,326
Hearings held 5,517 4,469 6,694 7,795
Decisions rendered 4,646 2,825 4,499 5,478

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Financial Summary


The 2021-2022 financial summary includes the consolidated expenditures for Tribunals Ontario. The financial summary includes expenditures for CICB up to dissolution of the Board on December 31, 2021. This financial summary also includes the expenditures for the LAT-AABS, which is fully recoverable from the insurance industry.

Tribunals Ontario is continuing to review its business practices to identify efficiencies and modernize and streamline practices to deliver better service for people across the province.

Table 1A: Comparison of Tribunals Ontario Expenditures
Table 1A: Comparison of Tribunals Ontario Expenditures
Expenditures 2021-2022 2020-2021 2019-2020
Salary and Wages* $53,238,000 $55,913,912 $57,142,608
Employee Benefits* $7,754,425 $8,173,465 $8,247,600
Transportation and Communications $1,358,933 $1,582,358 $3,305,645
Services $23,221,557 $16,967,922 $17,500,623
Supplies and Equipment $379,173 $447,767 $593,828
Recoveries ($239,173) ($395,806) ($343,251)
Total $85,712,916 $82,689,618 $86,447,053

Note:

*Salary and Wages and Employee Benefits includes expenditures for full-time Order in Council (OIC) remuneration.

Table 2: Comparison of CICB Awards Allocated for Victims of Violent Crimes

The financial summary includes awards allocated up to dissolution of the Board on December 31, 2021.

Table 2: Comparison of CICB Awards Allocated for Victims of Violent Crimes
Awards for Victims of Violent Crime 2021-2022 2020-2021 2019-2020
Criminal Injuries Compensation Board Awards for Victims of Violent Crime $2,442,727 $12,863,168 $48,669,519
Table 3: Comparison of Tribunals Ontario Revenue

Revenue received by Tribunals Ontario is transferred to the provincial government’s Consolidated Revenue Fund.

Table 3: Comparison of Tribunals Ontario Revenue
Application Filing Fees* 2021-2022 2020-2021 2019-2020
Assessment Review Board Application Filing Fees $679,168 $944,219 $386,668
Landlord and Tenant Board Application Filing Fees $10,805,446 $8,226,939 $13,024,804
Licence Appeal Tribunal Application Filing Fees $1,722,252 $1,730,464 $1,478,755
Local Planning Appeal Tribunal N/A $615,245 $302,005
Total $13,206,866 $11,516,867 $15,192,232
Reimbursement of Expenditures** 2021-2022 2020-2021 2019-2020
Automobile Accident Benefits Service** $14,476,329 $14,367,035 $15,571,803

Notes:

*Application filing fees also include fees collected for Freedom of Information requests and sale items such as photocopies, certified copies of orders and recording of hearings.

**The cost of LAT-AABS is fully recoverable from the insurance industry. Regulation 160/16 sets out a points scheme that determines each insurer’s share of the assessment, which is based on their usage of the service.

Table 4: Remuneration of Appointees to Adjudicative Tribunals and Regulatory Agencies
Table 4: Remuneration of Appointees to Adjudicative Tribunals and Regulatory Agencies
Position Full-Time Appointees (Annual Remuneration) Part-Time Appointees (Per Diem Remuneration)

Position

First 2 Years Next 3 Years Final 5 Years Daily Per Diem Rate
Executive Chairs $200,780 $212,564 $224,349 $858
Chairs $174,184 $186,621 $199,059 $744
Associate-Chairs $174,184 $186,621 $199,059 $744
Vice-Chairs $136,545 $146,311 $156,077 $583
Members $110,482 $118,378 $126,273 $472
Table 5: Remuneration Paid to the Full-time and Part-time Members
Table 5: Remuneration Paid to the Full-time and Part-time Members
Tribunals Ontario 2021-2022 2020-2021 2019-2020
Full-time Remuneration* $15,692,766 $17,220,889 $18,393,445
Part-time Remuneration $7,239,099 $6,448,500 $6,686,014
Total $22,931,865 $23,669,389 $25,079,459

Notes:

*Expenditures for Full-Time OIC Remuneration is included in the Salary and Wages line item in Table 1A above.

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Appendix


Appointees

Table 1: Appointees
Name Tribunal Position Original Position Appointment Date Appointment End Date
Abramson, Bram LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Adamidis, Harry LAT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Ahmad, Sofia LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Akram, Khalid LTB Full-Time Adjudicator 25-Jun-20 24-Jun-25
Ambeau, Thomas* LTB* Part-Time Adjudicator 21-Jan-21 20-Jan-23
Anwar, Khizer SBT Part-Time Adjudicator 3-Feb-22 2-Feb-24
Anwar-Ali, Sonia LTB Full-Time Adjudicator 18-Apr-19 17-Apr-24
Aquilina, Nancy* LAT* Full-Time Adjudicator 14-Jan-21 13-Jan-23
LAT Full-Time Vice-Chair 17-Feb-22 16-Feb-24
Atkinson, Sarah HRTO Part-Time Adjudicator 05-Jan-15 04-Jan-23
Aulbrook, Randy* LTB* Full-Time Adjudicator 17-Jan-19 16-Jan-22
Awad, Katie LAT Part-Time Professional Adjudicator 08-Feb-18 07-Feb-23
Awoleri, Subuola ARB Full-Time Adjudicator 16-Nov-16 20-Nov-21
Bacchus, Rafeena HRTO Part-Time Vice Chair 16-Sep-21 15-Sep-23
Barazzutti, Lisa* CICB* Part-Time Adjudicator 20-Oct-10 31-Dec-21
Beauchesne, Michael LAT Full-Time Adjudicator 4-Mar-22 3-Mar-24
Bednarek, Ken ARB Full-Time Associate Chair 21-Jan-21 21-Jan-23
Begg, Curtis* LTB* Full-Time Adjudicator 6-Jan-22 5-Jan-24
Benham, Jagger LTB* Full-Time Adjudicator 2-Sep-21 1-Sep-23
Berube, Daniel LTB* Part-Time Adjudicator 14-Oct-21 13-Oct-23
Bickley, Catherine+ CFSRB Full-Time Vice Chair 18-Jan-18 17-Jan-25
CRB Full-Time Vice Chair 18-Jan-18 17-Jan-25
OSETen Part-Time Vice-Chair 4-Mar-22 3-Mar-24
OSETfr Part-Time Vice-Chair 4-Mar-22 3-Mar-24
Billich, Samuel* OPB* Part-Time Adjudicator 25-Mar-21 24-Mar-23
Blair, Jay* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
Borer, Mark HRTO* Full-Time Adjudicator 6-Dec-19 5-Dec-21
HRTO Full-Time Vice Chair 17-Jun-21 17-Jun-23
Boyce, Jesse+ ACRB Part-Time Adjudicator 21-Feb-18 20-Feb-23
FSC Part-Time Adjudicator 21-Feb-18 20-Feb-23
LAT Full-Time Vice-Chair 12-Nov-20 12-Nov-20
OCPC Part-Time Adjudicator 21-Feb-18 20-Feb-23
OPB Part-Time Adjudicator 21-Feb-18 20-Feb-23
Brar, Sheena LTB Part-Time Adjudicator N/A 24-Oct-21
Brennan, Paul+ ARB Full-Time Adjudicator 6-Jan-22 5-Jan-24
SBT Part-Time Adjudicator 6-Jan-22 5-Jan-24
Breton, Geneviève HRTO Full-Time Adjudicator 16-Sep-21 15-Sep-23
Brickell, Mark+ OPB Part-Time Adjudicator N/A 24-Nov-23
LAT Part-Time Adjudicator 10-Mar-22 9-Mar-24
Brkic, Aleksandar LTB Full-Time Adjudicator 25-Oct-19 24-Oct-21
Brocanier, Greg LTB Full-Time Adjudicator 30-Jun-21 29-Jun-23
Brooks, Beverly LAT Part-Time Vice Chair 17-Feb-22 16-Feb-24
Brouillet, Terry SBT Part-Time Adjudicator 12-Jun-13 11-Jun-23
Brown, Eric SBT Full-Time Adjudicator 14-Jan-21 13-Jan-23
Brown, Robert LTB Part-Time Adjudicator 14-Oct-21 13-Oct-23
Bruno, Anthony LTB Part-Time Adjudicator 23-Jul-20 22-Jul-23
Bryan Schmale, Julia OPB Part-Time Adjudicator 3-Dec-20 2-Dec-22
Burger, Dalton SBT Part-Time Vice Chair 25-Nov-21 24-Nov-23
ACRB Part-Time Adjudicator 20-Sep-17 5-Nov-21
Burgess, Helen Nikoleta*+ FSC* Part-Time Adjudicator 20-Sep-17 5-Nov-21
Burke, William*+ LTB Part-Time Adjudicator 25-Oct-19 24-Oct-21
SBT Full-Time Adjudicator 22-Jul-15 25-Jul-24
Burstyn, Marla HRTO Full-Time Adjudicator 20-Feb-20 19-Feb-25
Campbell, Jeffery LAT Full-Time Vice Chair 17-Mar-22 16-Mar-24
Campin, Elisabeth HRTO Part-Time Adjudicator 21-Mar-18 20-Mar-23
Carey, Ruth LTB Full-Time Vice-Chair 12-Aug-15 11-Aug-25
Carmichael Greb, Christin LAT Part-Time Adjudicator 10-Mar-22 9-Mar-24
Carson, Trish LTB Part-Time Adjudicator 21-Jan-21 20-Jan-23
Case, Rebecca LTB Part-Time Adjudicator 23-Jul-20 22-Jul-23
Cashmore, John Benjamin LTB Full-Time Adjudicator 13-Jan-22 12-Jul-24
Castel, Jacqueline+ LAT Part-Time Adjudicator 1-Apr-11 2-Oct-22
OCPC Part-Time Adjudicator 3-Oct-12 2-Oct-22
Caterina, Mindy+ FSC Part-Time Adjudicator 3-Dec-20 2-Dec-22
ACRB Part-Time Adjudicator 4-Mar-22 3-Mar-24
Cavdar, Jessica LAT Full-Time Adjudicator 18-Jan-18 17-Jan-23
Chakravarti, Monica* LAT* Full-Time Adjudicator 28-Mar-19 27-Mar-24
Chan, Charles SBT Full-Time Adjudicator 7-Oct-21 6-Oct-23
Chapelle, Simon OPB Full-Time Associate-Chair 24-Sep-20 23-Sep-25
Chapman, Amanda LTB Part-Time Adjudicator 13-May-21 12-May-23
Chapple, Heather LTB Full-Time Adjudicator 22-Jul-21 21-Jul-23
Charette, Louise+ OPB Part-Time Adjudicator 3-Dec-20 2-Dec-22
CICB Part-Time Adjudicator 11-Jan-17 27-Feb-22
SBT Part-Time Adjudicator 6-Jan-22 5-Jan-24
OCPC Part-Time Adjudicator 30-Mar-22 5-Jan-24
Chaudhry, Shahid LTB Part-Time Adjudicator 15-Apr-21 14-Apr-23
Cho, Harry LTB Full-Time Adjudicator 31-Oct-13 30-Oct-23
Ciriello, Monica CICB Part-Time Adjudicator 25-Mar-21 31-Dec-21
LAT Part-Time Vice Chair 6-Jan-22 5-Jan-24
Ciriello, Robert+ HRTO Part-Time Adjudicator 25-Nov-21 24-Nov-23
LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Clarke, Susan+ ACRB Part-Time Adjudicator 20-Sep-17 5-Nov-24
FSC Part-Time Vice-Chair 20-Sep-17 5-Nov-24
Cleghorn, Kevin Gordon* CICB* Part-Time Adjudicator 12-Apr-17 8-May-22
Climo, Christopher LAT Part-Time Vice Chair 17-Feb-22 16-Feb-24
Clyne, Camille LTB Part-Time Adjudicator 22-Dec-21 21-Dec-23
Cogan, Tami* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
Cole, Emily* SBT* Part-Time Adjudicator 12-Nov-20 11-Nov-22
Connell, Jessica* HRTO* Full-Time Vice-Chair 7-Jan-21 6-Jan 23
Conolley, Amanda HRTO Full-Time Adjudicator 25-Nov-21 24-Nov-23
Corapi, Daniela* LAT Part-Time Adjudicator 24-Apr-20 23-Apr-23
Czarny, Rita LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Dann, Simon HRTO Part-Time Adjudicator 1-Oct-20 30-Sep-22
Daud, Syed Muhammad Aslam HRTO Full-Time Vice-Chair 25-Jun-20 24-Jun-25
Davies, Bruce SBT Part-Time Adjudicator 22-Dec-21 21-Dec-23
Dawson, Karen HRTO Full-Time Vice Chair 21-Oct-21 20-Oct-23
DeCory, Jed SBT Part-Time Adjudicator 29-Apr-21 28-Dec-23
Delaney, Kelly LTB Part-Time Adjudicator 22-Dec-21 21-Dec-23
Delorenzi, Bryan LTB Part-Time Adjudicator 19-Aug-21 18-Aug-23
Demarce, Leo+ CICB Part-Time Adjudicator 1-Apr-21 31-Dec-21
ARB Part-Time Adjudicator 29-Sep-21 28-Sep-23
LAT Part-Time Adjudicator 10-Mar-22 28-Sep-23
de Haan, Margo LTB Part-Time Adjudicator 22-Dec-21 21-Dec-23
Deol, Tanjoyt LAT Full-Time Adjudicator 17-Mar-22 16-Mar-24
Dhanani, Zahra* LAT* Part-Time Adjudicator 12-Apr-17 29-May-22
Di Salle, Michael LTB Full-Time Adjudicator 20-Aug-20 19-Aug-23
DiBattista, Julian LAT Part-Time Vice Chair 10-Feb-22 9-Feb-24
DiCesare, Lisa+ CICB Part-Time Adjudicator 9-Jan-20 31-Dec-22
SBT Part-Time Adjudicator 17-Jun-15 31-Dec-22
Dietrich, Denise*+ OPB Part-Time Adjudicator 26-Oct-20 25-Oct-22
SBT* Full-Time Adjudicator 22-Oct-20 21-Oct-22
SBT* Part-Time Adjudicator 10-Mar-22 21-Oct-22
LAT* Full-Time Adjudicator 17-Feb-22 16-Feb-24
Driesel, Sandra LAT Full-Time Adjudicator 24-Jan-18 23-Jan-23
Drouin, Danielle* SBT* Part-Time Adjudicator 25-Nov-21 24-Nov-23
Dwyer, Martina SBT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Dymond, Jan LAT Part-Time Vice Chair 17-Feb-22 16-Feb-24
Ebner, Frank LTB Part-Time Adjudicator 21-Jan-21 20-Jan-23
Edu, Jitewa LTB Full-Time Adjudicator 18-Apr-18 17-Apr-23
Ellery, Leonard* CICB* Part-Time Adjudicator 14-Feb-20 13-Feb-22
Evans, Christopher LAT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Farlam, Avril+ FSC Part-Time Vice-Chair 7-Jan-21 6-Jan-23
LAT Part-Time Vice-Chair 30-Jun-16 29-Jun-26
Feldman, Lawrence+ OPB Part-Time Adjudicator 10-Feb-22 9-Feb-24
HRTO Part-Time Adjudicator 4-Mar-22 3-Mar-24
Ferguson, Nathan*+ LAT* Full-Time Adjudicator 28-Feb-19 27-Feb-24
LTB* Part-Time Adjudicator 28-Feb-19 27-Feb-24
Ferguson, Stacey SBT Full-Time Associate-Chair 18-Jun-20 17-Jun-25
Ferriss, Richard+ LTB Full-Time Adjudicator 14-Feb-20 13-Feb-25
Figg, Lois*+ HRTO* Part-Time Adjudicator 3-Sep-20 2-Sep-22
LTB* Part-Time Adjudicator 3-Sep-20 2-Sep-22
SBT* Part-Time Adjudicator 3-Sep-20 2-Sep-22
Fine, David* CICB* Part-Time Adjudicator 31-Aug-17 31-Dec-21
Fiorini, Daniel LTB Part-Time Adjudicator 14-Oct-21 13-Oct-23
Fiorino, Pasquale* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
Fishman, Kenneth+ CICB Part-Time Adjudicator 25-Feb-21 31-Dec-21
LAT Part-Time Vice Chair 16-Dec-21 15-Dec-23
Fletcher-Dagenais, Caroline*+ OPB* Part-Time Adjudicator 1-Oct-20 30-Sep-22
OPB Part-Time Vice Chair 4-Nov-21 3-Nov-23
FSC Part-Time Vice Chair 4-Nov-21 3-Nov-23
OSETen Part-Time Vice Chair 4-Mar-22 3-Nov-23
OSETfr Part-Time Vice Chair 4-Mar-22 3-Nov-23
Flude, D. Gregory LAT Full-Time Vice-Chair 8-Feb-16 7-Feb-23
Fogarty, Julia LAT Full-Time Adjudicator 17-Feb-16 16-Feb-24
Foot, Joanne+ ACRB Part-Time Adjudicator 31-Aug-17 12-Sep-22
FSC Part-Time Adjudicator 31-Aug-17 12-Sep-22
LAT Part-Time Adjudicator 31-Aug-17 12-Sep-22
Forbes, Clive LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Forget, Martin+ LTB Part-Time Adjudicator 20-Nov-20 19-Nov-23
ACRB Part-Time Adjudicator 30-Mar-22 19-Nov-23
FSC Part-Time Adjudicator 10-Mar-22 19-Nov-23
HRTO Part-Time Adjudicator 10-Mar-22 19-Nov-23
Foster, Tracy+ CICB Part-Time Adjudicator 25-Mar-21 31-Dec-21
OPB Part-Time Adjudicator 7-Oct-21 6-Oct-23
Fox, Paul LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Francis, Tony SBT Part-Time Adjudicator 8-Jul-21 7-Jul-21
Friedland, Jennifer+ ACRB Part-Time Adjudicator 30-May-16 31-Dec-22
FSC Part-Time Adjudicator 30-May-16 31-Dec-22
LAT Part-Time Adjudicator 30-May-16 31-Dec-22
Frontini, Matthew LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Gabor, Robert HRTO Part-Time Adjudicator 16-Sep-21 15-Sep-23
Gananathan, Romona HRTO Full-Time Vice-Chair 13-Sep-17 12-Sep-22
Garraway, Michelle+ SBT Full-Time Vice Chair 2-Dec-21 1-Dec-23
OSETen Part-Time Vice Chair 4-Mar-22 1-Dec-23
Gatfield, Aida HRTO Part-Time Adjudicator 09-Jan-13 08-Jan-23
Ghanam, Denise HRTO Full-Time Adjudicator 21-Oct-21 20-Oct-23
Gill, Amarjeet LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Goela, Anita+ ACRB Part-Time Adjudicator 13-Sep-17 12-Sep-22
FSC Part-Time Adjudicator 13-Sep-17 12-Sep-22
LAT Full-Time Adjudicator 13-Sep-17 12-Sep-22
OPB Part-Time Adjudicator 13-Sep-17 12-Sep-22
Gomes, Holly HRTO Full-Time Adjudicator 18-Feb-21 17-Feb-23
Gosio, Paul*+ LAT* Full-Time Adjudicator 16-Nov-16 15-Nov-21
OPB* Part-Time Adjudicator 18-May-17 15-Nov-21
Goulet, Laura+ CICB Part-Time Adjudicator 17-Oct-19 16-Oct-21
LAT* Full-Time Adjudicator 9-Dec-21 8-Dec-23
HRTO Part-Time Adjudicator 2-Dec-21 1-Dec-23
Grant, Derek LAT Full-Time Adjudicator 20-Jul-16 31-Dec-22
Grant, John HRTO Part-Time Vice Chair 16-Sep-21 15-Sep-23
Greenberg, William+ CICB Part-Time Adjudicator 25-Mar-21 31-Dec-21
LTB Part-Time Adjudicator 16-Dec-21 15-Dec-23
OPB Part-Time Adjudicator 7-Oct-21 6-Oct-23
LAT Part-Time Adjudicator 3-Feb-22 2-Feb-24
Grewal, Manjot LTB Part-Time Adjudicator 8-Jul-21 7-Jul-23
Grieves, Kathryn*+ LAT* Full-Time Adjudicator 24-Jan-18 23-Jan-23
LAT Part-Time Adjudicator 13-Jan-22 23-Jan-23
SBT Full-Time Adjudicator 2-Dec-21 23-Jan-23
OCPC Part-Time Adjudicator 18-Nov-21 23-Jan-23
Griffith, Jennifer ARB Full-Time Adjudicator 8-Feb-18 7-Feb-23
Griffith, Lyndra+ ACRB Part-Time Adjudicator 21-Feb-18 20-Feb-23
FSC Part-Time Adjudicator 21-Feb-18 20-Feb-23
LAT Full-Time Adjudicator 21-Feb-18 20-Feb-23
OPB Part-Time Adjudicator 21-Feb-18 20-Feb-23
Hans, Rupinder+ CICB Part-Time Adjudicator 3-Sep-20 2-Sep-21
LAT Part-Time Adjudicator 22-Jun-16 25-Jul-22
OPB Part-Time Adjudicator 11-Jul-17 25-Jul-22
Harper, Jacqueline LAT Part-Time Adjudicator 03-Feb-17 01-Feb-23
Harris, Beverly A. HRTO Part-Time Adjudicator 5-Dec-12 4-Dec-22
Harris, Robert LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Hart, James OPB Full-Time Adjudicator 25-Nov-21 24-Nov-23
Hartslief, Laura LTB Part-Time Adjudicator 17-Jan-20 16-Jan-25
Heller, Gila SBT Part-Time Adjudicator 10-Feb-22 9-Feb-24
Helt, Maureen*+ ACRB* Part-Time Vice-Chair 9-Jan-20 13-Dec-21
ARB* Part-Time Vice-Chair 9-May-19 13-Dec-21
CFSRB* Part-Time Vice-Chair 9-May-19 13-Dec-21
CICB* Part-Time Vice-Chair 9-May-19 13-Dec-21
CRB* Part-Time Vice-Chair 9-May-19 13-Dec-21
FSC* Part-Time Vice-Chair 9-Jan-20 13-Dec-21
HRTO* Part-Time Vice-Chair 9-May-19 13-Dec-21
LAT* Full-Time Vice-Chair 14-Dec-17 13-Dec-21
LTB* Part-Time Vice-Chair 9-May-19 13-Dec-21
OCPC* Part-Time Vice-Chair 14-Dec-17 13-Dec-21
OPB* Part-Time Vice-Chair 9-Jan-20 13-Dec-21
OSETen* Part-Time Vice-Chair 9-May-19 13-Dec-21
SBT* Part-Time Vice-Chair 9-May-19 13-Dec-21
Henderson, John* LTB Part-Time Adjudicator 17-Jun-21 16-Jun-23
Henein Thorn, Mary LAT Part-Time Adjudicator 4-Mar-22 3-Mar-24
Henrie, Lise SBT Part-Time Vice Chair 2-Dec-21 1-Dec-23
Henry, Sean D. LTB Full-Time Vice-Chair 16-Apr-20 15-Apr-25
Henry, Yukimi* CFSRB* Part-Time Adjudicator 14-Oct-21 13-Oct-23
CRB* Part-Time Adjudicator 14-Oct-21 13-Oct-23
Henshaw, Cheryl SBT Part-Time Adjudicator 5-Nov-14 27-Nov-22
Hines, Rebecca LAT Part-Time Adjudicator 16-Nov-16 15-Nov-22
Hodgson, Anne OPB Part-Time Adjudicator 10-Feb-22 9-Feb-24
Hodgson, Laura+ CICB Part-Time Adjudicator 3-Sep-20 2-Sep-21
LAT Part-Time Adjudicator 12-Mar-18 11-Mar-23
OCPC Part-Time Vice-Chair 12-Mar-18 11-Mar-23
OPB Part-Time Adjudicator 12-Mar-18 11-Mar-23
Hoffman, Flora* SBT* Full-Time Adjudicator 14-Feb-20 13-Feb-22
Holtz, Catherine SBT* Part-Time Adjudicator 2-Dec-21 1-Dec-23
Horton, Louise SBT Full-Time Adjudicator 14-Jan-21 13-Jan-23
Hueglin Hartwick, Janet LAT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Hummelen, Audrey SBT Full-Time Vice-Chair 18-Oct-12 17-Oct-22
Huneault, Nicole LTB Part-Time Adjudicator 18-Feb-21 17-Feb-24
Hunter, Terence LAT Part-Time Vice-Chair 22-Jun-16 31-Dec-22
Iamello, Rocco+ FSC Part-Time Adjudicator 6-May-21 5-May-23
ACRB Partll-Time Adjudicator 4-Mar-22 5-May-23
Ianazzo, Nick LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Ilori, Solape* LTB* Full-Time Adjudicator 16-Jul-20 15-Jul-21
Inbar, Lavinia HRTO Full-Time Adjudicator 25-Nov-21 24-Nov-23
Jackson, Rod* LTB* Part-Time Adjudicator 25-Mar-21 24-Mar-23
James, Natalie+ LTB Full-Time Adjudicator 9-Dec-21 8-Dec-23
OPB Part-Time Adjudicator 10-Feb-22 9-Feb-24
Jarda, Ludmilla LAT Full-Time Adjudicator 25-Feb-22 24-Feb-24
Johal, Sandeep LAT Full-Time Vice-Chair 20-Nov-20 19-Nov-22
John, Anita LAT Part-Time Adjudicator 30-Jun-16 31-Dec-22
Johnson, Alicia LTB Part-Time Adjudicator 8-Jul-21 7-Jul-23
Jordan, Tamara+ CFSRB Part-Time Adjudicator 17-Oct-19 20-Oct-24
CICB Part-Time Adjudicator 17-Oct-19 31-Dec-21
CRB Part-Time Adjudicator 17-Oct-19 20-Oct-24
Jovanovic, Stephen*+ ACRB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
ARB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
CFSRB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
CICB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
CRB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
FSC* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
HRTO* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
LAT* Part-Time Associate-Chair 14-Feb-20 10-Jan-22
LTB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
OCPC* Full-Time Associate-Chair 11-Jan-17 10-Jan-22
OPB* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
OSETen* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
OSETfr* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
SBT* Part-Time Vice-Chair 9-Jan-20 10-Jan-22
Joy, Greg LTB Part-Time Adjudicator 23-Jul-20 22-Jul-23
Kadysh, Alla LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Katz, Ronny+ CICB Part-Time Adjudicator 1-Apr-21 31-Dec-21
SBT Part-Time Adjudicator 25-Nov-21 24-Nov-23
Kaur, Tavlin+ LAT Full-Time Adjudicator 28-Mar-19 27-Mar-24
LTB Part-Time Adjudicator 16-Jul-20 27-Mar-24
Kenall, Dustin* SBT* Full-Time Adjudicator 10-Dec-20 9-Dec-22
Kenny, Heather+ CICB Part-Time Adjudicator 25-Mar-21 31-Dec-21
ARB Part-Time Adjudicator 18-Nov-21 17-Nov-23
LTB Part-Time Adjudicator 30-Mar-22 17-Nov-23
Kepman, Stephanie*+ ACRB* Part-Time Adjudicator 24-Jan-18 23-Jan-23
FSC* Part-Time Adjudicator 24-Jan-18 23-Jan-23
LAT Full-Time Adjudicator 24-Jan-18 23-Jan-23
LTB Part-Time Adjudicator 17-Jan-20 23-Jan-23
OCPC Part-Time Adjudicator 24-Jan-18 23-Jan-23
OPB Part-Time Adjudicator 24-Jan-18 23-Jan-23
ARCB Part-Time Vice Chair 24-Mar-22 23-Mar-24
FSC Part-Time Vice Chair 24-Mar-22 23-Mar-24
Kertesz, Kathryn LTB Part-Time Adjudicator 17-Jun-21 16-Jun-23
Kiekens, Shannon* LTB* Full-Time Adjudicator 30-Jul-20 29-Jul-21
Killick, Brian SBT Full-Time Adjudicator 29-Apr-21 28-Apr-23
King, Caroline ARB Full-Time Vice-Chair 31-Aug-17 30-Aug-23
King, Dawn+ LTB Full-Time Adjudicator 12-Dec-19 11-Dec-21
SBT Full-Time Adjudicator 2-Dec-21 1-Dec-22
Kovats, Amanda LTB Part-Time Adjudicator 24-Mar-22 23-Mar-24
Kowal, Karina* LAT* Full-Time Adjudicator 17-Oct-16 21-Oct-21
Kronis, Tamara HRTO Full-Time Associate-Chair 30-Jul-20 29-Jul-22
Kung, Gregory+ CICB Part-Time Adjudicator 17-Sep-20 16-Sep-21
OPB Part-Time Adjudicator 31-Jan-20 30-Jan-25
LAT Part-Time Adjudicator 22-Dec-21 21-Dec-23
Kunkel, Cyndi SBT Full-Time Adjudicator 26-Oct-15 25-Oct-25
Kyte, Paul OPB Part-Time Adjudicator 10-Feb-22 9-Feb-24
Labadie, Shawna SBT Part-Time Adjudicator 2-Dec-21 1-Dec-23
Lake, Lindsay+ ACRB* Part-Time Adjudicator 18-Apr-18 17-Apr-23
FSC* Part-Time Adjudicator 18-Apr-18 17-Apr-23
LAT* Full-Time Adjudicator 18-Apr-18 17-Apr-23
ACRB Part-Time Vice Chair 24-Mar-22 2-Feb-24
FSC Part-Time Vice Chair 24-Mar-22 2-Feb-24
LAT Full-Time Vice Chair 3-Feb-22 2-Feb-24
Lamers, Marinus HRTO Part-Time Adjudicator 8-Oct-20 7-Oct-22
Lang, Renée LTB Full-Time Adjudicator 5-Jan-15 4-Jul-25
Langlois, David HRTO Part-Time Adjudicator 16-Dec-21 15-Dec-23
Lapkin, Gerald*+ HRTO* Part-Time Adjudicator 20-Nov-20 19-Nov-22
SBT* Part-Time Adjudicator 20-Nov-20 19-Nov-22
LaRegina, Anthony ARB Full-Time Adjudicator 31-Jan-17 1-Feb-23
Lariviere, Georges SBT Part-Time Adjudicator 17-Jun-15 16-Jun-25
Larsen, Gregory S.* SBT* Part-Time Adjudicator 2-Feb-17 1-Feb-22
Laryea, Percy LTB Full-Time Adjudicator 29-Sep-21 28-Sep-23
Lavigne, Pierre R. ARB Part-Time Adjudicator 27-Mar-18 26-Mar-23
Lavigne, Pierre R. ARB Part-Time Adjudicator 27-Mar-18 26-Mar-23
Laws, Joanne ARB Full-Time Adjudicator 8-Feb-18 7-Feb-23
Lee, Susan* CICB* Part-Time Adjudicator 13-Apr-11 12-Apr-21
Lefton, Brian LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Lennon, Linda LAT Part-Time Adjudicator 10-Feb-22 9-Feb-24
Leslie, Claudette LAT Part-Time Adjudicator 26-Apr-16 31-Dec-22
Lester, Chloe+ LAT Full-Time Vice-Chair 31-Aug-17 30-Aug-22
HRTO Part-Time Adjudicator 29-Aug-19 28-Aug-21
Letourneau, Matthew+ ACRB Part-Time Adjudicator 28-Feb-18 27-Feb-23
FSC Part-Time Adjudicator 28-Feb-18 27-Feb-23
LAT Part-Time Adjudicator 26-Oct-20 27-Feb-23
OPB Part-Time Adjudicator 28-Feb-18 27-Feb-23
Levine, Neil LAT Full-Time Vice Chair 6-Jan-22 5-Jan-24
Lewis, Harriet+ ACRB Part-Time Adjudicator 05-Apr-17 8-May-27
FSC Part-Time Adjudicator 05-Apr-17 8-May-27
LAT Part-Time Adjudicator 05-Apr-17 8-May-22
Livingstone, Katherine+ LAT-GS Part-Time Adjudicator 11-Jan-17 10-Jan-24
OPB Part-Time Adjudicator 11-Jan-17 10-Jan-24
Lobu, Taivi LAT Full-Time Adjudicator 4-Mar-22 3-Mar-24
Logan, Elizabeth Louise LAT Part-Time Vice Chair 10-Feb-22 9-Feb-24
Looknauth, Yugita* OPB Full-Time Vice-Chair 20-Aug-20 19-Aug-25
Louvish, Dimitri LAT Part-Time Professional Adjudicator 21-Feb-18 20-Feb-23
Lovrich, Anita+ ARB Full-Time Adjudicator 2-Sep-21 1-Sep-23
LTB Part-Time Adjudicator 2-Sep-21 1-Sep-23
Lo-Wong, Ariel Sze Mun SBT Full-Time Adjudicator 25-Feb-21 24-Feb-23
Luke, William HRTO Full-Time Adjudicator 18-Feb-21 17-Feb-23
Lundy, Kevin LTB Full-Time Vice-Chair 31-Jan-20 30-Jan-22
LAT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Lust, Arthur SBT Part-Time Adjudicator 25-Mar-21 24-Mar-23
Macchione, Sandra LTB Full-Time Adjudicator 13-Jul-16 31-Dec-22
MacFarlane, Malcolm+ CFSRB Part-Time Adjudicator 14-Oct-21 13-Oct-23
CRB Part-Time Adjudicator 14-Oct-21 13-Oct-23
MacIsaac, Sherry SBT Part-Time Adjudicator 29-May-13 28-May-23
MacNeil, Mary+ HRTO Part-Time Adjudicator 29-Sep-21 28-Sep-23
OPB Part-Time Adjudicator 10-Feb-22 9-Feb-24
MacVicar, Donald* LTB* Part-Time Adjudicator 13-Aug-20 12-Aug-21
Maedel, Ian+ LAT Full-Time Vice-Chair 3-Dec-20 2-Dec-22
OPB Part-Time Adjudicator 18-May-17 1-Feb-23
Makhamra, Samia LAT Full-Time Adjudicator 8-Feb-16 7-Feb-23
Maleki-Yazdi, Melody+ ACRB Part-Time Adjudicator 18-Jan-18 17-Jan-23
FSC Part-Time Adjudicator 18-Jan-18 17-Jan-23
LAT Full-Time Adjudicator 18-Jan-18 17-Jan-23
Mallick, Supratip LTB Part-Time Adjudicator 22-Dec-21 21-Dec-23
Manigat, Poeme*+ ACRB Part-Time Adjudicator 28-Mar-19 27-Mar-24
FSC Part-Time Adjudicator 28-Mar-19 27-Mar-24
LAT Part-Time Adjudicator 20-Aug-20 27-Mar-22
LTB Full-Time Adjudicator 20-Aug-20 27-Mar-24
Marshall, Amanda LAT Part-Time Adjudicator 7-Jan-21 6-Jan-23
Marshall, Donna LTB Full-Time Adjudicator 13-Jan-22 12-Jan-24
Marzinotto, Lori* HRTO* Part-Time Vice-Chair 28-Nov-19 28-Nov-22
LAT* Full-Time Vice-Chair 29-Nov-17 28-Nov-22
Mascieri-Boudria, Anna* SBT* Part-Time Adjudicator 8-Apr-21 7-Apr-23
Mason, Karen HRTO Full-Time Adjudicator 25-Mar-21 24-Mar-23
Mastoras, Steven LTB Full-Time Adjudicator 30-Jun-21 29-Jun-23
Mather, Susan* LAT* Part-Time Vice-Chair 5-Oct-16 30-Oct-21
Mathers, Lorraine* LTB* Full-Time Adjudicator 31-Aug-16 31-Dec-22
Maynes, Nazareth SBT Full-Time Adjudicator 29-Apr-21 28-Apr-23
Mazerolle, Craig+ LAT Full-Time Adjudicator 14-Dec-17 13-Dec-22
OPB Part-Time Adjudicator 14-Dec-17 13-Dec-22
Mazgarean, Cornelia OPB Part-Time Adjudicator 10-Feb-22 9-Feb-24
Mazzilli, John* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
McDonald, Duncan* SBT* Full-Time Adjudicator 20-Jun-19 19-Jun-21
McFadden, David OPB Part-Time Adjudicator 7-Jan-21 6-Jan-23
McGee, Theresa+ ACRB Part-Time Adjudicator 28-Feb-18 27-Feb-23
FSC Part-Time Adjudicator 28-Feb-18 27-Feb-23
LAT Full-Time Vice-Chair 28-Feb-20 27-Feb-23
McGoey, Christine* CICB* Part-Time Adjudicator 29-Nov-17 28-Nov-22
McMaster, James* LTB* Part-Time Adjudicator 17-Jan-20 16-Jan-22
McPherson, Isla LAT Part-Time Professional Adjudicator 11-Apr-18 24-Jun-23
McQuaid, Patricia*+ ACRB* Part-Time Vice-Chair 23-Nov-16 22-Nov-21
FSC* Part-Time Vice-Chair 23-Nov-16 22-Nov-21
LAT* Part-Time Vice-Chair 23-Nov-16 22-Nov-21
McSweeney, Daniel+ CFSRB Full-Time Adjudicator 6-Jun-19 5-Jun-24
CRB Full-Time Adjudicator 6-Jun-19 5-Jun-24
Mendis, Ranil SBT Part-Time Adjudicator 6-May-21 5-May-23
Mete, Agostino+ CICB Part-Time Vice-Chair 25-Feb-21 31-Dec-21
OPB Part-Time Adjudicator 1-Apr-21 31-Mar-23
HRTO Part-Time Adjudicator 14-Oct-21 12-Oct-23
Minns, James+ FSC Part-Time Adjudicator 10-Dec-20 9-Dec-22
ACRB Part-Time Adjudicator 17-Mar-22 16-Mar-24
Mintz, Sara+ CFSRB* Part-Time Adjudicator 9-May-19 8-May-24
CICB Full-Time Associate-Chair 8-Oct-20 31-Dec-21
CRB* Part-Time Adjudicator 9-May-19 8-May-24
LAT* Full-Time Associate Chair 26-Aug-21 25-Aug-24
CFSRB Part-Time Vice Chair 2-Dec-21 1-Dec-22
CRB Part-Time Vice Chair 2-Dec-21 1-Dec-22
Mitchell, Lynn LTB Part-Time Adjudicator 27-Apr-16 31-Dec-22
Moccio, Santina+ ACRB Part-Time Adjudicator 17-Feb-16 17-Feb-26
CICB Part-Time Adjudicator 9-May-19 31-Dec-21
FSC Part-Time Adjudicator 18-May-17 17-May-27
SBT Part-Time Adjudicator 17-Jun-21 16-Jun-23
Moore, Tyler LAT Full-Time Vice Chair 25-Feb-22 24-Feb-24
Morris, Nancy LTB Full-Time Adjudicator 24-Jan-18 23-Jan-23
Morton, Emily*+ OPB* Part-Time Adjudicator 8-Jan-18 7-Jan-23
CICB Part-Time Adjudicator 3-Sep-20 2-Sep-21
OPB Part-Time Vice Chair 21-Oct-21 20-Oct-23
OCPC Part-Time Vice Chair 21-Oct-21 20-Oct-23
LAT Part-Time Adjudicator 9-Dec-21 20-Oct-23
Mosaheb, Debbie LTB Full-Time Adjudicator 28-Feb-11 14-Apr-23
Moten, Asad Ali LAT Part-Time Adjudicator 8-Jan-18 7-Jan-23
Mounsey, Roslyn HRTO Full-Time Adjudicator 25-Mar-21 24-Mar-23
Muise, John OPB Part-Time Adjudicator 13-May-21 12-May-23
Muldowney-Brooks, Patricia+ CICB Part-Time Vice-Chair 25-Mar-21 31-Dec-21
HRTO Part-Time Adjudicator 25-Nov-21 24-Nov-23
Mulima, Nicola* LTB* Full-Time Adjudicator 18-Apr-19 17-Apr-24
LTB Full-Time Vice Chair 22-Dec-21 21-Dec-23
Nayak, Nishant LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Neilson, Deborah LAT Full-Time Adjudicator 18-Jul-16 31-Dec-22
Nemetz, Theodore OPB Part-Time Adjudicator 20-May-21 19-May-23
Nettie, Scott* OPB Part-Time Adjudicator 7-Jan-21 6-Jan-23
Neumann, Amber LTB Part-Time Adjudicator 29-Apr-21 28-Apr-23
Nevelev, Boris SBT Part-Time Adjudicator 22-Dec-21 21-Dec-23
Ng, Jonathan SBT Full-Time Adjudicator 20-Nov-20 19-Nov-22
Nichols, Eva*+ CFSRB Part-Time Adjudicator 20-Feb-13 12-Sep-23
CRB Part-Time Adjudicator 20-Feb-13 12-Sep-23
HRTO* Part-Time Adjudicator 20-Feb-13 12-Sep-23
HRTO Full-Time Adjudicator 26-Aug-21 25-Aug-23
Nicholson, Peter LTB Full-Time Adjudicator 30-Jun-21 29-Jun-23
Nikitin, Vladimir* LTB* Full-Time Adjudicator 25-Jun-20 24-Jun-25
Nikota, Gary OPB Part-Time Adjudicator 1-Mar-17 28-Feb-23
Nkosi, Mbuso SBT Part-Time Adjudicator 13-May-21 12-May-23
Norris, Brian LAT Full-Time Adjudicator 6-Sep-16 21-Oct-23
Nother, Ashleigh*+ CICB Part-Time Adjudicator 3-Sep-20 2-Sep-21
OPB* Part-Time Adjudicator 8-Feb-18 7-Feb-23
OPB Full-Time Adjudicator 29-Apr-21 28-Apr-23
Novak, Silvia+ CFSRB Part-Time Adjudicator 8-Jan-18 7-Jan-23
CRB Part-Time Adjudicator 8-Jan-18 7-Jan-23
Nudo, Gabriella* LTB* Part-Time Adjudicator 20-Aug-20 19-Aug-21
O'Connor, T. Michele+ CFSRB Part-Time Adjudicator 29-Nov-10 9-Dec-22
CRB Part-Time Adjudicator 29-Nov-10 9-Dec-22
O'Halloran, Timothy James+ ARB Part-Time Adjudicator 29-Sep-21 28-Sep-23
LAT Part-Time Adjudicator 4-Mar-22 28-Sep-23
Okhovati, Margarita ARB Part-Time Adjudicator 22-Oct-14 21-Oct-24
Osterberg, Colin+ LAT Part-Time Adjudicator 20-Nov-20 19-Nov-22
OCPC Part-Time Adjudicator 14-Oct-21 19-Nov-22
Ouellet, Sonia+ SBT Full-Time Adjudicator 29-Apr-21 28-Apr-23
OSETfr Part-Time Adjudicator 3-jun-21 28-Apr-23
Oyelowo, Oyeyinka SBT Part-Time Adjudicator 26-Aug-21 25-Aug-23
Padda, Inderdeep LTB Part-Time Adjudicator 19-Aug-21 18-Aug-23
Pahuta, Ulana LAT Full-Time Adjudicator 4-Mar-22 3-Mar-24
Paivalainen, Seppo*+ OPB Part-Time Adjudicator 28-Sep-16 24-Oct-21
CICB* Part-Time Adjudicator 3-Sep-20 2-Sep-21
Palantzas, Eleni SBT Part-Time Adjudicator 10-Feb-22 9-Feb-24
Paluch, Cezary* LAT* Full-Time Adjudicator 12-Dec-16 11-Dec-21
Parent, Sylvie OPB Part-Time Adjudicator 31-Dec-12 30-Oct-22
Parish, Kimberly+ LAT Part-Time Adjudicator 21-Feb-20 20-Feb-22
LTB Part-Time Adjudicator 31-Jan-20 20-Feb-25
Patchett, Robert*+ LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
LTB Part-Time Vice Chair 17-Jun-21 16-Jun-23
ACRB Part-Time Vice Chair 4-Mar-22 16-Jun-23
FSC Part-Time Vice Chair 4-Mar-22 16-Jun-23
HRTO Part-Time Vice Chair 4-Mar-22 16-Jun-23
OSETen Part-Time Vice Chair 4-Mar-22 16-Jun-23
OSETfr Part-Time Vice Chair 4-Mar-22 16-Jun-23
Paul, Noeline*+ CFSRB* Part-Time Adjudicator 21-Nov-19 20-Nov-21
CICB* Part-Time Adjudicator 20-Sep-17 5-Nov-21
CRB* Part-Time Adjudicator 21-Nov-19 20-Nov-21
FSC* Part-Time Vice-Chair 1-Oct-20 20-Nov-21
OSETen* Part-Time Adjudicator 21-Nov-19 20-Nov-21
Pavlovic, Peter LTB Part-Time Adjudicator 23-Jul-20 22-Jul-23
Pelletier, Marie-France* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-23
Perdue, Richard LAT* Part-Time Adjudicator 4-Mar-22 3-Mar-24
Petrides, Panos LTB Part-Time Adjudicator 30-Jul-20 29-Jul-23
Petrou, Constantine LAT Part-Time Professional Adjudicator 8-Feb-18 7-Feb-23
Pierre, Richard OPB Part-Time Adjudicator 8-Feb-18 7-Feb-23
Pilon, Jean-Paul ARB Full-Time Adjudicator 27-Mar-18 26-Mar-23
Pinto, Sancia LAT Part-Time Adjudicator 11-Apr-18 10-Apr-23
Pitcher, Ashley SBT Part-Time Adjudicator 3-Feb-22 2-Feb-24
Geoff, Pollock LAT Part-Time Vice Chair 10-Feb-22 9-Feb-24
Pop-Lazic, Gabrielle*+ CFSRB* Part-Time Adjudicator 8-Jan-18 30-Jan-23
CRB* Part-Time Adjudicator 8-Jan-18 30-Jan-23
Presta, Michael LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Priest, Susan LTB Part-Time Adjudicator 29-Apr-21 28-Apr-23
Prowse, Terry LAT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Puseljic, Drasko LTB Part-Time Adjudicator 22-Apr-21 21-Apr-22
Quadry, Arnab* LTB* Full-Time Adjudicator 25-Jun-20 24-Jun-22
Quattrociocchi, Fabio LTB Full-Time Adjudicator 22-Jul-21 21-Jul-23
Racioppo, Josephine SBT Full-Time Adjudicator 17-Jun-15 16-Jun-25
Rai, Susan LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Raison, Barry OPB Part-Time Adjudicator 22-Oct-20 21-Oct-22
Ramdayal, Raymond+ ACRB Part-Time Adjudicator 8-Sep-15 7-Sep-25
LAT Part-Time Adjudicator 8-Sep-15 7-Sep-25
Ramlochan, Emile LTB Part-Time Adjudicator 8-Jul-21 7-Jul-23
Reeve, Priscilla*+ ACRB* Part-Time Adjudicator 20-Sep-17 5-Nov-21
FSC Part-Time Adjudicator 20-Sep-17 5-Nov-21
Rehan, Guarav SBT Part-Time Adjudicator 4-Nov-21 3-Nov-23
Reid, Andrea LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Reilly, Thérèse LAT Full-Time Adjudicator 10-May-17 25-Jul-22
Restoule, Karen*+ ACRB* Part-Time Vice-Chair 19-Dec-19 4-Apr-22
ARB* Part-Time Vice-Chair 9-May-19 4-Apr-22
CFSRB* Full-Time Associate-Chair 30-Jul-20 4-Apr-22
CICB* Part-Time Vice-Chair 9-May-19 4-Apr-22
CRB* Full-Time Associate-Chair 30-Jul-20 4-Apr-22
FSC* Part-Time Vice-Chair 19-Dec-19 4-Apr-22
HRTO* Part-Time Vice-Chair 9-May-19 4-Apr-22
LAT* Part-Time Vice-Chair 19-Dec-19 4-Apr-22
LTB* Full-Time Associate-Chair 5-Nov-20 4-Nov-26
OCPC* Part-Time Vice-Chair 19-Dec-19 4-Apr-22
OPB* Part-Time Vice-Chair 20-Aug-20 4-Apr-22
OSETen* Part-Time Associate-Chair 6-Aug-20 4-Apr-22
OSETfr* Part-Time Associate-Chair 30-Jul-20 4-Apr-22
SBT* Part-Time Vice-Chair 9-May-19 4-Apr-22
TO Alternate Executive-Chair 17-Mar-20 4-Apr-22
Reynolds, Margaret* LTB* Full-Time Adjudicator 5-Oct-18 30-Oct-21
Rippey, Kathryn+ CICB Part-Time Adjudicator 1-Apr-21 31-Dec-21
CFSRB Part-Time Adjudicator 4-Nov-21 3-Nov-23
CRB Part-Time Adjudicator 4-Nov-21 3-Nov-23
Robb, Emily LTB Full-Time Adjudicator 9-Dec-21 8-Dec-23
Romero, Victoria LTB Full-Time Adjudicator 14-Oct-21 13-Oct-23
Rossignol, Troy* LTB* Full-Time Adjudicator 17-Jan-19 16-Jan-24
LTB Full-Time Vice Chair 22-Dec-21 21-Dec-23
Rowsell, Janet LAT Full-Time Adjudicator 25-Feb-22 24-Feb-24
Rozehnal, Jana LTB Part-Time Adjudicator 17-Jan-20 16-Jan-25
Runco, Carmelo* CICB* Part-Time Adjudicator 1-Apr-21 31-Dec-31
Sand, Caroline+ HRTO Full-Time Adjudicator 25-Mar-21 24-Mar-23
CFSRB Part-Time Adjudicator 26-Aug-21 24-Mar-23
LTB Part-Time Adjudicator 26-Aug-21 24-Mar-23
Sangmuah, Egya LTB Full-Time Vice-Chair 13-Aug-14 12-Aug-24
Savage, Peter LAT Part-Time Professional Adjudicator 22-Mar-17 21-Mar-27
Savoie, Guy William+ CICB Part-Time Vice-Chair 17-Jan-20 16-Jan-22
LTB Full-Time Vice-Chair 21-Nov-19 20-Nov-22
Scharbach, Stephen LAT Part-Time Adjudicator 12-Apr-17 29-May-27
Schoen, Neal* LTB* Full-Time Adjudicator 18-Apr-19 17-Apr-21
Scott, Jennifer* HRTO* Full-Time Vice-Chair 12-Sep-12 11-Sep-22
Setton, Dominique LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Shapiro, Jeffrey+ HRTO Part-Time Vice-Chair 21-Nov-19 28-Nov-22
LAT Full-Time Vice-Chair 29-Nov-17 28-Nov-22
Sharma, Rakesh LAT Full-Time Adjudicator 16-Jan-17 15-Jan-23
Shaw, Maria LTB Part-Time Adjudicator 22-Dec-21 21-Dec-23
Shea, Patrick* LTB* Part-Time Adjudicator 24-Sep-20 23-Sep-21
LTB Part-Time Vice Chair 10-Feb-22 9-Feb-24
Sheikh, Haniya HRTO Full-Time Adjudicator 2-Sep-21 1-Sep-23
Shustov, Vladislav+ OPB Part-Time Adjudicator 24-Sep-20 23-Sep-22
LTB Part-Time Adjudicator 8-Jul-21 7-Jul-23
Silva, Mario HRTO Full-Time Vice-Chair 30-Jul-20 29-Jul-25
Simmons, Peter ACRB Part-Time Adjudicator 24-Mar-22 23-Mar-24
FSC Part-Time Adjudicator 24-Mar-22 23-Mar-24
Simon, Leah HRTO Part-Time Vice-Chair 16-Sep-21 15-Sep-23
Sohi, Oscar LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Solomon, Anna LTB Full-Time Vice-Chair 31-Jan-20 30-Jan-25
Song, Helen+ SBT Full-Time Adjudicator 9-Dec-21 38-Dec-23
OPB Part-Time Adjudicator 9-Dec-21 38-Dec-23
Soupcoff, Marni OPB Full-Time Adjudicator 22-Jul-21 21-Jul-23
Speers, Ian* LTB* Part-Time Adjudicator 21-Jan-21 20-Jan-23
LTB Part-Time Vice Chair 17-Jun-21 16-Jun-23
Spekkens, John*+ CFSRB* Part-Time Adjudicator 29-Nov-10 9-Dec-21
CRB* Part-Time Adjudicator 29-Nov-10 9-Dec-21
Spence, Evelyn LAT Part-Time Adjudicator 5-Oct-16 21-Oct-23
Stabile, Vincent* ARB* Part-Time Adjudicator 29-Sep-10 28-Sep-21
Stanton, Bruce LAT Part-Time Adjudicator 24-Feb-22 23-Feb-24
Stencell, Gordon OPB Part-Time Adjudicator 1-Apr-21 31-Mar-23
Stopciati, Paul+ FSC Part-Time Adjudicator 1-Oct-20 30-Sep-22
ACRB Part-Time Adjudicator 4-Mar-22 3-Mar-24
Strachan, Clifford LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Stringer, Carly* ARB* Part-Time Adjudicator 27-Mar-18 26-Mar-23
ARB* Full-Time Adjudicator 9-Dec-21 8-Dec-23
Sudkeo, Visha LAT Full-Time Adjudicator 17-Feb-22 16-Feb-24
Sullivan, Dawn Elliott* LTB* Full-Time Adjudicator 18-Jan-18 17-Jan-22
LTB Full-Time Vice Chair 24-Jun-21 23-Jun-23
Sutherland, John David HRTO Part-Time Adjudicator 14-Oct-21 13-Oct-23
Swartz, Larry HRTO Part-Time Vice Chair 25-Nov-21 24-Nov-23
Szajak, Piotr SBT Full-Time Adjudicator 20-Nov-20 19-Nov-22
Tamburro, Anthony+ HRTO Full-Time Adjudicator 12-Dec-19 11-Dec-24
OPB Part-Time Adjudicator 22-Oct-20 11-Dec-24
Tan, Michelle* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
LTB Part-Time Vice Chair 17-Jun-21 16-Jun-23
Tancioco, Camille LTB Part-Time Adjudicator 23-Jul-20 22-Jul-23
Tascona, Joseph HRTO Full-Time Adjudicator 8-Oct-20 7-Oct-22
Theoharis, Jeanie*+ ACRB* Part-Time Associate-Chair 20-Nov-20 19-Nov-22
FSC Part-Time Associate-Chair 20-Nov-20 19-Nov-22
HRTO* Part-Time Vice Chair 19-Dec-19 26-May-23
LAT* Full-Time Vice-Chair 31-Aug-17 30-Aug-21
LTB Part-Time Vice-Chair 9-Jan-20 30-Aug-21
OCPC Part-Time Voce Chair 31-Aug-17 26-May-23
ACRB* Full-Time Associate-Chair 27-May-21 26-May-23
HRTO* Full-Time Associate Chair 6-Jan-22 5-jan-24
LAT* Part-Time Vice Chair 15-Jul-21 26-May-23
Thériault, Eve*+ CICB* Part-Time Adjudicator 26-Oct-20 25-Oct-21
OPB* Part-Time Adjudicator 31-Jan-20 30-Jan-22
Thind, Ninder HRTO Full-Time Adjudicator 25-Nov-21 24-Nov-23
Thuraisingham, Quintus HRTO Part-Time Adjudicator 21-Oct-21 20-Oct-23
Tillmann, Gerard LAT Part-Time Adjudicator 7-Jan-21 6-Jan-23
Todd, Brett+ OPB Part-Time Adjudicator 10-Nov-21 9-Nov-23
LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Todgham Cherniak, Cyndee+ HRTO Full-Time Adjudicator 25-Mar-21 24-Mar-23
LTB Part-Time Adjudicator 3-Sep-20 24-Mar-23
Trojek, Heather+ HRTO Part-Time Vice-Chair 14-Feb-20 7-Feb-23
LAT Full-Time Vice-Chair 8-Feb-16 7-Feb-23
Trottier, Bernard+ ARB Part-Time Adjudicator 29-Sep-21 28-Sep-23
LAT Part-Time Adjudicator 4-Mar-22 28-Sep-23
Turk, Michael* LTB* Part-Time Adjudicator 23-Jul-20 22-Jul-21
Tzanis, John LTB* Part-Time Adjudicator 15-Apr-21 14-Apr-23
Usprich, M. Elizabeth* LTB* Full-Time Vice-Chair 12-Aug-15 11-Aug-21
Vaccaro, Ivana+ CICB Part-Time Adjudicator 25-Mar-21 31-Dec-21
HRTO Part-Time Adjudicator 2-Dec-21 1-Dec-23
Van Delft, Jonelle+ SBT Full-Time Vice-Chair 18-Feb-15 17-Feb-25
van Huisstede, Terri LTB Full-Time Adjudicator 22-Jul-21 21-Jul-23
VanderBent, Dirk* ARB Full-Time Vice-Chair 18-Sep-16 21-Oct-26
Vanderwoude-Rinke, Laura SBT Part-Time Adjudicator 10-Feb-22 9-Feb-24
Venhola, Elle LTB Part-Time Adjudicator 16-Jul-20 15-Jul-23
Victor, Marisa+ ACRB Part-Time Adjudicator 5-Oct-16 30-Oct-21
FSC Part-Time Vice-Chair 21-Mar-18 20-Mar-23
LAT Part-Time Adjudicator 5-Oct-16 21-Oct-21
LTB Full-Time Vice-Chair 21-Nov-19 9-Dec-21
Voutsinas, Christopher ARB Full-Time Vice-Chair 26-Aug-21 25-Aug-23
Wade, Diane LTB Full-Time Adjudicator 14-Feb-20 13-Feb-25
Wallace, Bradley* LAT* Full-Time Adjudicator 18-Apr-19 17-Apr-21
Walsh, Teresa LAT Part-Time Adjudicator 17-Feb-22 16-Feb-24
Wamback, Joseph OPB Part-Time Adjudicator 7-Jan-21 6-Jan-23
Warr, Richard LAT* Full-Time Adjudicator 17-Feb-22 16-Feb-24
Watt, Robert* LAT* Part-Time Adjudicator 11-Jan-17 10-Jan-22
Weagant, Dan ARB Full-Time Adjudicator 28-Nov-16 11-Dec-21
Weinberg, Erica LAT Part-Time Professional Adjudicator 8-Feb-18 7-Feb-23
Weir, Sean+ ACRB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
ARB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
CFSRB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
CICB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
CRB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
FSC Full-Time Executive-Chair 2-Jun-20 1-Dec-22
HRTO Full-Time Executive-Chair 2-Jun-20 1-Dec-22
LAT Full-Time Executive-Chair 2-Jun-20 1-Dec-22
LTB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
OCPC Full-Time Executive-Chair 2-Jun-20 1-Dec-22
OPB Full-Time Executive-Chair 2-Jun-20 1-Dec-22
OSETen Full-Time Executive-Chair 2-Jun-20 1-Dec-22
OSETfr Full-Time Executive-Chair 2-Jun-20 1-Dec-22
SBT Full-Time Executive-Chair 2-Jun-20 1-Dec-22
TO Full-Time Executive-Chair 2-Jun-20 1-Dec-22
Wells, Kathleen LTB Full-Time Adjudicator 30-Jul-20 29-Jul-23
Whitmore, Dale* LTB* Full-Time Adjudicator 13-Jul-16 31-Dec-22
Whittick, Shelby LTB* Full-Time Adjudicator 25-May-16 31-Dec-22
LTB Part-Time Adjudicator 24-Feb-22 31-Dec-22
SBT Full-Time Adjudicator 2-Dec-21 1-Dec-23
Wickett, Dawn LTB Full-Time Adjudicator 25-Jun-20 24-Jun-22
Wilkins, John Douglas Broadfoot LTB Full-Time Adjudicator 20-Aug-20 19-Aug-23
Witt, Greg LTB Part-Time Adjudicator 22-Dec-21 21-Dec-23
Woodfield, Richard* SBT Full-Time Adjudicator 25-Mar-21 24-Mar-23
Wren, Dana LTB Full-Time Adjudicator 10-Jun-21 9-Jun-23
Yantz, Ann Marie HRTO Part-Time Adjudicator 14-Oct-21 13-Oct-23
Yuen, Tine* SBT* Part-Time Adjudicator 29-Apr-21 28-Apr-23
Zwicker Slavens, Stephanie SBT* Full-Time Vice Chair 15-Apr-21 14-Apr-23
OCPC* Part-Time Adjudicator 25-Nov-21 14-Apr-23
ACRB Part-Time Vice Chair 4-Mar-22 14-Apr-23
FSC Part-Time Vice Chair 4-Mar-22 14-Apr-23
OSETen Part-Time Vice Chair 4-Mar-22 14-Apr-23

*Indicates appointees who were no longer with Tribunals Ontario as of March 31, 2022, or whose position changed in the 2021-2022 fiscal year.

+Indicates appointees who are cross appointed to more than one of Tribunals Ontario constituent tribunals.

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