Fire Safety Commission Key Performance Indicators
Resolves disputes and conducts hearings regarding fire safety matters, including orders made by inspectors or the Fire Marshal for repairs, alterations or installations to a building, structure, or premises.
Reporting period: April 1, 2024 to March 31, 2025
Fire Safety Commission Key Performance Indicators
| Fire Safety Commission (FSC) Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 2024-2025 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024-2025 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the FSC in English | N/A | 18 | N/A | 22 | N/A | 14 | N/A | 13 | N/A | 67 | N/A |
| In-Person Hearing Events in English | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Electronic Hearing Events in English | N/A | 17 | N/A | 22 | N/A | 14 | N/A | 12 | N/A | 65 | N/A |
| Written Hearing Events in English | N/A | 1 | N/A | N/A | N/A | N/A | N/A | 1 | N/A | 2 | N/A |
| Volume of in-person, electronic and written hearing events held at the FSC in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| In-Person Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Electronic Hearing Events in French / Bilingual | N/A | 17 | N/A | 22 | N/A | 14 | N/A | 12 | N/A | 65 | N/A |
| Written Hearing Events in French / Bilingual | N/A | 1 | N/A | N/A | N/A | N/A | N/A | 1 | N/A | 2 | N/A |
| Number of eligible accommodation requests granted (in whole or in-part) by the FSC | N/A | N/A | N/A | N/A | N/A | N/A | N/A | 1 | N/A | 1 | N/A |
| Percentage of hearings scheduled within 30 calendar days of receipt of a completed appeal | 80% | 12 | 100% | 13 | 100% | 10 | 100% | 14 | 100% | 49 | 100% |
| Percentage that the FSC proceeds to a first held hearing event within 60 calendar days from the application/appeal completed/perfected date | 80% | 11 | 100% | 11 | 100% | 6 | 100% | 22 | 100% | 50 | 100% |
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 2 | 100% | 6 | 100% | 1 | 100% | 1 | 100% | 10 | 100% |
| Percentage of cases within the six-month case lifecycle for English applications at the FSC | 80% | 12 | 92% | 13 | 100% | 8 | 100% | 15 | 100% | 15 | 100% |
| Percentage of cases within the six-month case lifecycle for French / Bilingual applications at the FSC | 80% | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the FSC | N/A | 6 | 45% | 12 | 37% | 12 | 73% | 9 | 50% | 39 | 51% |
Fire Safety Commission Key Performance Indicators Archive
More information can be found on the Fire Safety Commission KPI archives webpage.