Fire Safety Commission Key Performance Indicators Archive
The FSC resolves disputes and conducts hearings regarding fire safety matters, including orders made by inspectors or the Fire Marshal for repairs, alterations or installations to a building, structure, or premises.
Tribunals Ontario’s Key Performance Indicators (KPIs) track the performance of our tribunals in a consistent manner and will be used to continually monitor and improve processes at tribunals. These KPIs are part of Tribunals Ontario’s ongoing commitment to continuous improvement and to ensure that the services we provide meet the needs of our users.
For more information on the meaning of key terms, refer to our terms and definitions. For more information about KPIs and how they were calculated, see Key Performance Indicators.
On this page
Fiscal Year 2024-2025
Fire Safety Commission (FSC) Key Performance Indicators
Reporting period: April 1, 2024 to March 31, 2025
| Fire Safety Commission (FSC) Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 2024-2025 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024-2025 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the FSC in English | N/A | 18 | N/A | 22 | N/A | 14 | N/A | 13 | N/A | 67 | N/A |
| In-Person Hearing Events in English | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Electronic Hearing Events in English | N/A | 17 | N/A | 22 | N/A | 14 | N/A | 12 | N/A | 65 | N/A |
| Written Hearing Events in English | N/A | 1 | N/A | N/A | N/A | N/A | N/A | 1 | N/A | 2 | N/A |
| Volume of in-person, electronic and written hearing events held at the FSC in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| In-Person Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Electronic Hearing Events in French / Bilingual | N/A | 17 | N/A | 22 | N/A | 14 | N/A | 12 | N/A | 65 | N/A |
| Written Hearing Events in French / Bilingual | N/A | 1 | N/A | N/A | N/A | N/A | N/A | 1 | N/A | 2 | N/A |
| Number of eligible accommodation requests granted (in whole or in-part) by the FSC | N/A | N/A | N/A | N/A | N/A | N/A | N/A | 1 | N/A | 1 | N/A |
| Percentage of hearings scheduled within 30 calendar days of receipt of a completed appeal | 80% | 12 | 100% | 13 | 100% | 10 | 100% | 14 | 100% | 49 | 100% |
| Percentage that the FSC proceeds to a first held hearing event within 60 calendar days from the application/appeal completed/perfected date | 80% | 11 | 100% | 11 | 100% | 6 | 100% | 22 | 100% | 50 | 100% |
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 2 | 100% | 6 | 100% | 1 | 100% | 1 | 100% | 10 | 100% |
| Percentage of cases within the six-month case lifecycle for English applications at the FSC | 80% | 12 | 92% | 13 | 100% | 8 | 100% | 15 | 100% | 15 | 100% |
| Percentage of cases within the six-month case lifecycle for French / Bilingual applications at the FSC | 80% | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the FSC | N/A | 6 | 45% | 12 | 37% | 12 | 73% | 9 | 50% | 39 | 51% |
Fiscal Year 2023-2024
Fire Safety Commission (FSC) Key Performance Indicators
Reporting period: April 1, 2023 to March 31, 2024
| Fire Safety Commission (FSC) Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 23-24 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023-2024 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the FSC | N/A | ||||||||||
| In-Person Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | |
| Electronic Hearing Events | 85 | N/A | 12 | N/A | 14 | N/A | 9 | N/A | 120 | N/A | |
| Written Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 1 | N/A | 1 | N/A | |
| Number of eligible accommodation requests granted (in whole or in-part) by the FSC | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of hearings scheduled within 60 calendar days of receipt of a completed appeal | 80% | 8 | 100% | 11 | 100% | 7 | 100% | 6 | 100% | 32 | 100% |
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 1 | 50% | 24 | 99% | N/A | N/A | 1 | 20% | 26 | 56% |
| Percentage of cases within the six-month case lifecycle for FSC | 80% | 30 | 100% | 11 | 100% | 12 | 100% | 7 | 100% | 7 | 100% |
| Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the FSC | N/A | 7 | 69% | 6 | 40% | 5 | 75% | 9 | 66% | 27 | 63% |
Fiscal Year 2022-2023
Fire Safety Commission (FSC) Key Performance Indicators
Reporting period: April 1, 2022 to March 31, 2023
| Fire Safety Commission (FSC) Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 22-23 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2022-2023 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the FSC | N/A | ||||||||||
| In-Person Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | |
| Electronic Hearing Events | 21 | N/A | 15 | N/A | 13 | N/A | 12 | N/A | 61 | N/A | |
| Written Hearing Events | 1 | N/A | 1 | N/A | 1 | N/A | 0 | N/A | 3 | N/A | |
| Number of eligible accommodation requests granted (in whole or in-part) by the FSC | N/A | N/A | N/A | 1 | N/A | N/A | N/A | N/A | N/A | 1 | N/A |
| Percentage of hearings scheduled within 60 calendar days of receipt of a completed appeal | 80% | 13 | 95% | 4 | 100% | 4 | 100% | 9 | 92% | 30 | 97% |
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 1 | 100% | 1 | 100% | 6 | 58% | 1 | 25% | 9 | 71% |
| Percentage of cases within the six-month case lifecycle for FSC | 80% | 15 | 79% | 12 | 71% | 7 | 78% | 31 | 100% | 31 | 100% |
| Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the FSC | N/A | 7 | 78% | N/A | N/A | 6 | 44% | 5 | 67% | 18 | 63% |