Ontario Special Education Tribunals – English and French Key Performance Indicators Archive
The OSETs hears appeals from parents who have been unable to resolve disputes with school boards respecting the identification and placement of exceptional pupils.
Tribunals Ontario’s Key Performance Indicators (KPIs) track the performance of our tribunals in a consistent manner and will be used to continually monitor and improve processes at tribunals. These KPIs are part of Tribunals Ontario’s ongoing commitment to continuous improvement and to ensure that the services we provide meet the needs of our users.
For more information on the meaning of key terms, refer to our terms and definitions. For more information about KPIs and how they were calculated, see Key Performance Indicators.
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Fiscal Year 2024-2025
Ontario Special Education Tribunals – English and French (OSETs) Key Performance Indicators
Reporting period: April 1, 2024 to March 31, 2025
| Ontario Special Education Tribunals – English and French (OSETs) Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 2024-2025 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024-2025 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the OSETs in English | N/A | 1 | N/A | 3 | N/A | 1 | N/A | N/A | N/A | 5 | N/A |
| In-Person Hearing Events in English | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Electronic Hearing Events in English | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Written Hearing Events in English | N/A | 1 | N/A | 3 | N/A | 1 | N/A | N/A | N/A | 5 | N/A |
| Volume of in-person, electronic and written hearing events held at the OSETs in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| In-Person Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Electronic Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Written Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Number of eligible accommodation requests granted (in whole or in-part) by the OSETs | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of hearings scheduled within 60 calendar days from the eligibility date of an application | 80% | 1 | 100% | 2 | 66% | N/A | N/A | N/A | N/A | 3 | 83% |
| Percentage that the OSETs proceed to a first held pre-hearing event within 20 days from the response receipt date | 80% | 1 | 50% | N/A | N/A | 2 | 100% | 2 | 100% | 5 | 83% |
| Decisions issued 60 calendar days from the conclusion of a hearing | 80% | N/A | N/A | 3 | 100% | N/A | N/A | 1 | 100% | 4 | 100% |
| Percentage of cases within seven-month case lifecycle for English applications for the OSETs | 80% | 4 | 100% | 2 | 100% | 3 | 100% | 3 | 100% | 3 | 100% |
| Percentage of cases within seven-month case lifecycle for French / Bilingual applications for the OSETs | 80% | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of cases that are resolved through alternative dispute resolution (in whole or in-part) within the OSETs | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
Note:
*The OSETs‘ previously reported KPIs under this category captured the number of OSETs applications resolved within the target seven-month calendar day case lifecycle. In this report and moving forward, the data in this category will capture the number of active cases within the OSETs‘ seven-month calendar day case lifecycle.
Fiscal Year 2023-2024
Ontario Special Education Tribunals – English and French (OSETs) Key Performance Indicators
Reporting period: April 1, 2023 to March 31, 2024
| Ontario Special Education Tribunals – English and French Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 23-24 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023-2024 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the OSETs | N/A | ||||||||||
| In-Person Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | |
| Electronic Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | |
| Written Hearing Events | 1 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 1 | N/A | |
| Number of eligible accommodation requests granted (in whole or in-part) by the OSETs | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of hearings scheduled within 60 calendar days from the eligibility date of an application | 80% | 1 | 100% | 0 | N/A | 0 | N/A | 0 | N/A | 1 | 100% |
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 1 | 100% | 0 | N/A | 0 | N/A | 0 | N/A | 1 | 100% |
| Percentage of cases within seven-month case lifecycle for the OSETs | 80% | 1 | 100% | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A |
| Percentage of cases that are resolved through alternative dispute resolution (in whole or in-part) within the OSETs | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
Fiscal Year 2022-2023
Ontario Special Education Tribunals – English and French (OSETs) Key Performance Indicators
Reporting period: April 1, 2022 to March 31, 2023
| Ontario Special Education Tribunals – English and French Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 22-23 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2022-2023 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the OSETs | N/A | ||||||||||
| In-Person Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | |
| Electronic Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 2 | N/A | 2 | N/A | |
| Written Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | 0 | N/A | |
| Number of eligible accommodation requests granted (in whole or in-part) by the OSETs | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Percentage of hearings scheduled within 60 calendar days from the eligibility date of an application | 80% | 0 | N/A | 0 | N/A | 0 | N/A | 2 | 100% | 2 | 100% |
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 0 | N/A | 0 | N/A | 0 | N/A | 2 | 100% | 2 | 100% |
| Percentage of cases within seven-month case lifecycle for the OSETs | 80% | 0 | N/A | 0 | N/A | 0 | N/A | 1 | 100% | 1 | 100% |
| Percentage of cases that are resolved through alternative dispute resolution (in whole or in-part) within the OSETs | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |