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TO | September 17, 2020
Tribunals Ontario Implementing Digital-First Services for Ontarians

Building on the digital services implemented during the pandemic, Tribunals Ontario is pursuing a digital-first approach to meet the diverse needs of Ontarians and enhance the quality of dispute resolution services.

To protect the health and safety of Ontarians and increase access to justice, Tribunals Ontario is:

  • Conducting video, telephone, and written hearings where feasible;
  • Enhancing the website to serve as one-window into all boards and tribunals;
  • Encouraging Ontarians to use email if possible, to communicate with the tribunals;
  • Developing an online payment portal to enable clients to make payments more easily; and
  • Providing access to online services such as electronic filing of applications and documents to deliver efficient and effective services.

“It’s important that the services we provide are accessible, efficient and effectively meet the needs of the thousands of people who access our tribunals,” said Sean Weir, Executive Chair at Tribunals Ontario. “That’s why we are prioritizing our digital transformation and continuing to innovate and modernize our services.”

Tribunals Ontario is also working to safely accommodate limited in-person proceedings later this fall. Accommodation requests and very complex matters may be scheduled for in-person proceedings on a case-by-case basis. These proceedings will adhere to strict health and safety measures to protect staff, adjudicators and Ontarians.

Three hearing centres have undergone site assessments conducted by the Public Services Health and Safety Association to identify existing safety measures that are already in place as well as those that should be implemented to ensure the safety of staff, adjudicators and tribunal participants. These include the installation of plexiglass barriers, posting of signage to indicate physical distancing requirements and maximum capacity limits, floor markings, etc. More details about safety protocols at each location will be provided later this fall. Front counter services will remain closed at all locations until further notice.

“While we continue to implement a digital-first approach, we will ensure people have access to justice when they need accommodation, and our top priority will be to protect the health and safety of staff, adjudicators and Ontarians.” said Sean Weir.

Tribunals Ontario will continue to monitor COVID-19 developments and will update our practices and procedures based on advice from the Ministry of Health, Chief Medical Officer of Health, and public health officials.

Quick Facts

  • The following locations will prepare for limited in-person proceedings this fall:
    • 15 Grosvenor Street, Toronto, Ontario
    • 150 Dufferin Avenue, Suite 400, London, Ontario
    • 255 Albert Street, 4th Floor, Ottawa, Ontario

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


OCPC | August 7, 2020
Ontario Civilian Police Commission Releases Report on Investigation into Windsor Police Service and Windsor Police Services Board

Today, the Ontario Civilian Police Commission (OCPC) released the report on its investigation into the Windsor Police Service (WPS) and Windsor Police Services Board (Board).

In 2018, the OCPC received five complaints from officers of the WPS, which raised issues about how the WPS treated them and larger systemic issues. The complaints contained allegations against the WPS senior leadership and the Board.

The OCPC investigated the following issues raised in the complaints:

  1. Whether the promotional processes, particularly to administration rank positions, are fair and transparent and whether the Board exercises appropriate oversight of those promotional processes;
  2. Whether the hiring processes relating to the potential hiring of relatives are fair and transparent;
  3. Whether the Board is appropriately informed about administration issues relating to its mandate, including the promotional processes involving candidates for senior administration;
  4. Whether there has been improper interference in specific legal proceedings and whether any such interference has been initiated, encouraged, and/or sustained by the current administration of the WPS and/or the Board;
  5. Whether a poisoned work environment has been created, encouraged, and/or sustained by the current administration of the WPS in relation to workplace policies and/or accommodation requests;
  6. Whether the WPS has fair and transparent processes to address workplace harassment and human rights complaints; and
  7. Whether the Board is fulfilling its statutory oversight role in relation to items five and six.

The OCPC made 37 recommendations on a wide range of topics, including:

  • The need for policies or procedures that provide direction on whether and when an investigation should be done externally or internally.
  • The need for enhancements to existing policies and directives respecting how investigations concerning the Chief or Deputy Chiefs should be done and by whom, together with development of a communications strategy around such investigations.
  • The need for a comprehensive examination of competencies for promotion, as police services move from more traditional, paramilitary models to community-based policing.
  • The need for the Board and WPS to create a new strategic plan, with outside expert assistance, for redressing the underrepresentation of female sworn officers within the WPS. This should be a high priority.
  • This strategic plan must form part of a larger conversation about the role of women in the WPS.
  • The need for additional proactive measures to address equity within the WPS, as well as its racial diversity.
  • The need for additional measures identified in the report to make the WPS Tactical Team fully inclusive.
  • The need to modify the selection process for the Chief and Deputy Chiefs to ensure that the Board is fully aware of potential issues, and that there is greater transparency around the process.
  • The need to develop a new Accommodation Directive and a new Workplace Harassment Directive to address existing flaws, together with regular reporting to the WPS senior leadership and the Board on accommodation and workplace harassment. The report introduces additional measures to address any lack of confidence in the WPS processes for handling workplace harassment.
  • The need for heightened oversight by the Board on areas identified in the report.
  • The need for measures set out in the report to accurately assess the views of the WPS employees and promote morale. These include development of a robust communications strategy involving senior leadership and WPS officers, true training for supervisors on how to be supervisors and an up-to-date professionally designed anonymous survey of WPS officers.

The OCPC investigation is meant to serve the public interest by ensuring that the WPS and the Board are meeting their obligations. The investigation focused primarily on systemic issues, while identifying initiatives already undertaken by the WPS or the Board.

Quick Facts

  • The OCPC is an independent, quasi-judicial agency.
  • The OCPC has a broad mandate, including ensuring that police service boards are providing sufficient oversight of police services in a manner that ensures adequate and effective police services in the community and that maintains public confidence in the delivery of policing.
  • The Office of the Independent Police Review Director (OIPRD) is an independent, arms-length agency that works to identify and offer solutions to systemic or ongoing issues within police services and is responsible for performing audits to ensure the complaints system is being administered effectively. It is also responsible for administering public complaints about police in Ontario.

Additional Resources

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


TO | August 6, 2020
Statement on Associate Chair Appointments to the Human Rights Tribunal of Ontario and Social Benefits Tribunal

Sean Weir, Executive Chair of Tribunals Ontario, issued the following statement on Associate Chair appointments to the Human Rights Tribunal of Ontario and Social Benefits Tribunal:

“I am pleased to announce the following two Associate Chair appointments to Tribunals Ontario.

The appointment of Stacey Ferguson as Associate Chair of the Social Benefits Tribunal (SBT), effective June 18, 2020.

A long-time public servant and leader in social services, Ms. Ferguson’s extensive municipal career has spanned across three diverse municipalities: City of Toronto, Region of Durham and City of Cornwall. Ms. Ferguson’s active contributions to her community have involved interacting with and providing support to vulnerable individuals. Through community contributions and her current and previous roles, Ms. Ferguson is acutely aware of current key social services issues, trends and challenges. Her wealth of knowledge and leadership experience in social welfare will serve to strengthen leadership to the SBT.

The appointment of Tamara Kronis as Associate Chair of the Human Rights Tribunal of Ontario (HRTO), effective July 30, 2020.

Ms. Kronis is an experienced lawyer who has worked in both the private and public sectors and has also volunteered significant amounts of time to making meaningful contributions to important human rights initiatives. Her diverse professional background has provided her with unique insight into the area of human rights and respect for diversity. In particular, she played an instrumental role in the Canada-wide campaign to ensure passage of the federal equal marriage legislation. Her dedication to public service, deep appreciation for justice and fairness, and knowledge of justice administration will serve to enhance the high standards already established at the HRTO.

Both Associate Chairs bring a wealth of knowledge and experience to Tribunals Ontario. I look forward to working closely together with Stacey and Tamara to make Tribunals Ontario one of the leading Tribunal systems in North America.”

For a full list of Tribunals Ontario appointments, please visit the Public Appointments Secretariat at www.pas.gov.on.ca.

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


LTB | August 6, 2020
Changes to Rules of Procedure and Guidelines for Review and Comment

The Landlord and Tenant Board is seeking input on proposed revisions to its Rules, guidelines and forms. The proposed changes are available here for public feedback until August 20, 2020.

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


LTB | July 30, 2020
Landlord and Tenant Board Expanding Services While Keeping Ontarians Safe During COVID-19 Recovery

Today the Landlord and Tenant Board (LTB) announced it is gradually expanding services in August. However, all in-person service counters remain closed until further notice.

Effective August 1, 2020, the LTB will:

  • Begin to issue eviction orders that are pending;
  • Start to issue consent eviction orders which are based on landlord and tenants settling their dispute through an agreement;
  • Continue to hear urgent eviction matters related to health and safety that are scheduled;
  • Start to schedule hearings for non-urgent evictions; and
  • Conduct non-urgent eviction hearings starting in mid-August and into the fall.

As services gradually resume, the LTB is strengthening its ability to deliver fair, effective and timely services during the COVID-19 outbreak by:

  • Holding hearings by videoconference, phone or in writing.
  • Encouraging landlords and tenants to discuss a settlement prior to an eviction application hearing with an adjudicator.
  • Expanding the use of Case Management Hearings to include most eviction applications filed by landlords that do not include rent arrears.
  • Recruiting and training adjudicators to resume full service.

“Today, we are announcing the expansion of services at the Landlord and Tenant Board to address the effects of COVID-19 and the needs of tenants and landlords,” said Sean Weir, Executive Chair at Tribunals Ontario. “The impact of COVID-19 is resulting in a variety of challenges for Ontario’s families. While we do our part to provide efficient and effective dispute resolution services, we are asking landlords and tenants to work together to try to reach an agreement to settle their disputes.”

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


LTB | July 23, 2020
Amendments to the Residential Tenancies Act

On July 21, 2020, the Protecting Tenants and Strengthening Community Housing Act, which amends sections of the Residential Tenancies Act, 2006, received Royal Assent.

The Landlord and Tenant Board (LTB) is initiating a review of its current Rules, guidelines and forms to ensure they are consistent with legislative amendments and implementation timelines. As part of this review, the LTB will seek input from stakeholders and the public on proposed changes later in the summer.

The LTB is committed to providing fair, effective and timely dispute resolution services to the people of Ontario.

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


ARB | July 8, 2020
Assessment Review Board – Frequently Asked Questions

As a result of changes to the Assessment Review Board’s operations due to COVID-19, the following are answers to frequently asked questions.

Will the Board accept section 40 appeals for the 2020 taxation year after May 29, 2020 since the Provincial Emergency Management Order was extended?

No, the Board will not accept section 40 appeals after May 29, 2020. The Board has accepted appeals filed between April 1, 2020 and May 29, 2020.

Where 2020 deemed appeals remain open due to issues that are specific to 2020, that could not have been addressed during the schedule of events for the prior taxation years, will a new commencement date be set with a corresponding new scheduled of events?

The Board suspended schedules of events from March 16 to May 29, 2020.  As posted on the Board’s website, the suspension of the schedule of events was lifted effective June 1, 2020.

The Board’s practice has been that any deemed appeals will be added to the existing schedule of events. It is the expectation of the Board that the complete property and all the appeals including deemed appeals are managed through this process.

Will the Board send or post an updated Schedule of Events?

The Board has posted the updated master appeals lists lists for all active appeals, which provide notice of the updated schedule of events.

Will appeals with commencement dates between March 16, 2020 and May 31, 2020 receive new commencement dates?

Yes, any appeals that had a commencement date that began as of April or May 2020, will be re-adjusted as of June 1, 2020.

Will the Board grant Schedule of Events extensions if parties cannot complete a step due to COVID-19 related issues such as, business shutdowns, staffing shortages, inability to inspect a closed property, or similar?

A party must file an Expedited Board Directions Form if seeking an extension. Requests to extend a timeline(s) in the Schedule of Events will be considered on a case by case basis.

Will the Board hear motions, settlement conferences, or other hearing events via video conference? If so, how can a video conference hearing be requested?

All hearing events will be conducted either in writing, by telephone, by videoconference or a combination thereof. If you would prefer a video conference for your hearing, settlement conference, and/or motion, you can request it through our Mandatory Meeting form , or by submitting a request to the Registrar at ARB.Registrar@ontario.ca.

Will the Board accept affidavits that are not signed or commissioned if the affiant and commissioner are unable to meet due to COVID-19 related issues such as physical distancing, closure of physical offices, quarantining, or similar challenges?

No. The Law Society of Ontario has provided guidance for the virtual commissioning of documents during COVID-19. All affidavits must be commissioned to be accepted as an affidavit. Please see the Law Society of Ontario’s document, Best Practices for Virtual Commissioning during COVID-19.

Will the Board continue to hear Section 53 production motions considering that many third-party property owners, who are entitled to notice, may not be receiving mail or other forms of service due to COVID-19?  If not, what would trigger a resumption in the Board’s established Section 53 production procedure?

The Board will consider any production motions on a case by case basis and if a matter is not heard, the Board will provide directions, again on a case by case basis.

Are hearing events set for June 2020 proceeding as scheduled, or have they been adjourned with new dates to be provided?

Telephone hearings and written hearings will continue as scheduled. All in-person hearings were converted to telephone hearings or were rescheduled. The Board’s ongoing expectation is that hearings will continue.

What measures is the Board implementing to ensure that all parties are protected from COVID-19 while preparing for, and conducting, hearings?

The Board has converted all hearings to be conducted in writing, by telephone, by video conference or a combination thereof. At this time there are no in-person hearings.

Please continue to visit the Board website for updates or contact the Registrar at ARB.Registrar@Ontario.ca.


TO | July 2, 2020
Statement on Ombudsman’s Office Annual Report

Sean Weir, Executive Chair of Tribunals Ontario, issued the following statement in response to the Ombudsman’s Annual Report released on June 30, 2020:

“Having reviewed the Ombudsman’s Annual Report in detail, I welcome the update on the ongoing investigation into Landlord and Tenant Board (LTB) delays. Tribunals Ontario and the LTB are fully cooperating in the Ombudsman’s investigation. I recognize the impact that service delays have on personal lives and businesses and our organization takes this issue seriously.

Shortly after my appointment as the Executive Chair of Tribunals Ontario on June 2, 2020, I made it a priority to meet with Mr. Dubé and reiterate my commitment to cooperate with the Ombudsman’s Office.

Karen Restoule who was the interim Executive Chair since March 2020, initiated steps to remedy the concerns at the LTB, which include an open dialogue with the Ombudsman.

Ms. Restoule is now the acting Associate Chair of the LTB and under her guidance the LTB has been able to respond to the ongoing COVID-19 pandemic and continue proceedings for non-eviction matters through teleconference and written formats.

I have confidence in her leadership and our staff’s dedication to continue to transform the LTB to be responsive to the needs of landlords and tenants and to provide fair and efficient dispute resolution services.

Ensuring our tribunals are at full complement is a key priority. We are working closely with the government to ensure the LTB is positioned for success, and I am pleased to report we are making significant progress in recruiting LTB adjudicators.

Tribunals Ontario appreciates the Ombudsman’s efforts to identify improvements to our tribunal processes and will carefully review the proposed recommendations.”

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


TO | June 22, 2020
Fee Increases on July 1, 2020

Effective July 1, 2020, application fees for the Assessment Review Board (ARB), the Landlord and Tenant Board (LTB), the Licence Appeal Tribunal (LAT) and appeal fees for the Local Planning Appeal Tribunal (LPAT) will increase.

The ARB, LTB and LAT fees are increasing by six per cent. These fees are still structured so that services are reasonable and accessible. Under LPAT’s new fee model, different filing fees will be charged based on tribunal time and resources required to resolve different types of appeals.

The new fees are listed below.

Assessment Review Board

The new residential fee is $132.50 per appeal, regardless of taxation year.

The new non-residential fee is $318.00 per appeal, regardless of taxation year.

Landlord and Tenant Board

Most LTB application fees are increasing by six per cent.

Fees for items such as copies of documents, hearing recordings, orders, and Rules and Guidelines are not increasing. Tenant application fee for additional units is not increasing.

The LTB will continue to provide fee waivers to low-income clients to enable access to justice.

LTB fees effective July 1, 2020.

Table 1: LTB Fees for Landlords

Application Fees for Landlords New Fee
A1 Determine Whether Act Applies $53.00
A2 Sublet or Assignment $201.00
A3 Combined Application $201.00
A4 Vary Rent Reduction Amount $201.00
L1 Termination and Non-Payment of Rent $201.00
L1 Termination and Non-Payment of Rent e-file $186.00
L2 Terminate Tenancy & Evict $201.00
L2 Terminate Tenancy & Evict e-file $186.00
L3 Termination-Tenant gave Notice $201.00
L5 Rent Increase Above Guidelines $233.00
L5 Rent Increase Above Guidelines – Additional Units Above the First 10 Units $10.00
L6 Review of Provincial Work Order $201.00
L7 Transfer Tenant to Care Home $201.00
L8 Tenant Change Locks $201.00
L9 Application to Collect Rent $201.00
L4 Term. Tenancy: Failed Settlement No Charge

Table 2: LTB Fees for Tenants

Application Fees for Tenants New Fee
A1 Determine Whether Act Applies $53.00
A2 Sublet or Assignment $53.00
A3 Combined Application $53.00
A4 Vary Rent Reduction Amount $53.00
T1 Rebate $53.00
T2 Tenant Rights $53.00
T2 Tenant Rights e-file $48.00
T3 Rent Reduction $53.00
T4 LL did not comply with an Agreement $53.00
T5 Bad Faith Notice of Termination $53.00
T6 Maintenance $53.00
T6 Maintenance e-file $48.00
T7 Application about Suite Meter $53.00
Request to Review Order $58.00

Table 3: LTB Fees for Co-ops

Application Fees for Co-ops New Fee
C1 Application to End the Occupancy and Evict the Member based on Non-Payment of Regular Monthly Housing Charges and to Collect the Housing Charges that the Co-op Member Owes $201.00
Combine Co-op Applications $201.00
C2 Application to End the Occupancy of the Member Unit and Evict the Member $201.00
C3 Application to End the Occupancy of the Member Unit and Evict the Member – Based on the Member’s Consent or Notice $201.00
C4 Application to End the Occupancy of the member Unit and Evict the Member because the Member failed to Meet Conditions of a Settlement/Order No charge
Request to Review Order (Co-op) $58.00

Licence Appeal Tribunal

The new LAT application fee is $106.00.

Local Planning Appeal Tribunal

The filling fees will depend on the type of appeal being made. LPAT may reduce fees for eligible private citizens and community groups. Fees for appeals that are $1,100 can be reduced to $400 when requested by those who are eligible at the time of the filing.

The new fees are listed below.

Table 1: LPAT Fees for Appeal

Appeal Type Fee
Development Charges $1,100.00
Land Compensation $400.00
Minor Variance and Consents $400.00
Municipal & Miscellaneous $1,100.00
Municipal Finance $1,100.00
Official Plans and Amendments $1,100.00
Plan of Subdivision / Condominium $1,100.00
Subdivision $1,100.00
Zoning By-law $1,100.00
Request for Review $400.00

The ARB, LTB, LAT and LPAT are committed to delivering dispute resolution services in a fair, and efficient manner.

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


TO | June 17, 2020
Government Announces New Ontario Land Tribunals Organization and Executive Chair

The Government of Ontario has announced the creation of a new tribunal organization, the Ontario Land Tribunals, effective July 1, 2020.

The new organization will include the Local Planning Appeal Tribunal, Environmental Review Tribunal, Board of Negotiation, Conservation Review Board and the Mining and Lands Tribunal.

The Ontario Land Tribunals will adjudicate and mediate matters related to land use planning, environmental and heritage protection, expropriated land valuation, mining and other matters. Ontario Land Tribunals will focus on land-related dispute resolution to help increase the housing supply in the province, while balancing the needs of environmental protection and conservation. Tribunals Ontario will focus on dispute resolution for 14 tribunals in the social, property assessment, safety and licensing sectors.

Attorney General Doug Downey has appointed Marie Hubbard as the Executive Chair of the Ontario Land Tribunals commencing on July 1, 2020. As the former Associate Chair of the Local Planning Appeal Tribunal, Ms. Hubbard successfully reduced the backlog of Ontario Municipal Board legacy cases waiting to be heard by 38 per cent.

Tribunals Ontario will work with the province to support the implementation and transition to the new Ontario Land Tribunals. Applications and appeals currently with the OLT will continue to be processed.

Tribunals Ontario and the Ontario Land Tribunals are committed to delivering dispute resolution services in a fair, and efficient manner.

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


TO | June 5, 2020
New Executive Chair Appointed to Tribunals Ontario

Tribunals Ontario is pleased to announce the appointment of Sean Weir as interim Executive Chair effective June 2, 2020.

Sean has an extensive legal background, as well as experience with strategic, operational and governance management, planning and delivery. He was the Chief Executive Officer and National Managing Partner of Borden Ladner Gervais.

In his legal practice, Sean advised financial institutions, corporations and major pension funds. Active in his community, Sean has served as an elected Councillor of the Town of Oakville, a director of the Oakville Trafalgar Memorial Hospital and a director and Chair of Oakville Hydro. Sean was named a “Diversity Champion” by Women of Influence Magazine, received the Lexpert Zenith Managing Partner Award for Corporate Social Responsibility, and was listed in the Lexpert/American Lawyer Guide to the Leading 500 Lawyers in Canada.

“I am honoured to serve as the new Executive Chair at Tribunals Ontario and look forward to working with our adjudicators and staff to develop more modern and user-focused dispute resolution services for the thousands of people who access our tribunals.”

– Sean Weir, Executive Chair, Tribunals Ontario

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


CFSRB | May 21, 2020
Change in Child and Family Services Review Board (CFSRB) jurisdiction

On January 1, 2020, Part X (Personal Information) of the Child, Youth and Family Services Act, 2017 came into effect. As a result, the CFSRB no longer has jurisdiction to review complaints about inaccuracies in a children’s aid society file. The Information and Privacy Commissioner of Ontario now deals with this type of complaint.


ARB | May 11, 2020
Suspension of Timelines

The Assessment Review Board (ARB) continues to provide services to the public.

Appeal Deadline:
The deadline to file assessment appeals was March 31, 2020. If you were unable to meet the March 31 deadline, you are permitted to file your appeal by May 29, 2020.

Schedule of Events – Suspension Lifted:
Effective June 1, 2020, the suspension of timelines associated with the Schedule of Events (SOE) will be lifted and parties are expected to resume compliance with all timelines set out in their SOE. If parties have worked throughout the suspension and are prepared to proceed on an expedited timeline they are encouraged to submit a Expedited Board Directions Form.

In response to COVID-19, our in-person service counters are closed until further notice. Contact the office by email at ARB.Registrar@ontario.ca or call (416) 212-6349 or toll free 1 (866) 448-2248 only. For TTY relay service, dial 1 (800) 855-1155.

MEDIA CONTACT
Sarah Copeland
Communications Branch
Media.TO-TDO@ontario.ca


SBT | April 22, 2020
Social Benefits Tribunal Holds Hearings by Phone During COVID-19 Outbreak

During the COVID-19 outbreak, the Social Benefits Tribunal (SBT) is holding all hearings by teleconference until further notice to provide access to justice in a fair and efficient manner, while protecting the health and safety of the people of Ontario.

Telephone Hearings

Hearings will continue to take place at the time noted on the Notice of Hearing. If you don’t have access to a telephone or telephone service, or if you need to ask for an adjournment, contact the SBT by email, fax or mail within 15 days of the Notice of Hearing. The SBT will determine adjournments on a case-by-case basis, taking into consideration any hardships or compelling reasons not to proceed.

If your request for adjournment is denied, or if you are not able to make a request before the hearing date, you can ask the adjudicator at the hearing for an adjournment. Adjudicators will take a flexible approach in considering requests for adjournment, but you should be ready to proceed on the date of your hearing if your request was previously denied.

Interim Assistance

The SBT will prioritize interim assistance matters during the COVID-19 outbreak. Interim assistance may be available to individuals who are waiting for a hearing before the SBT and are experiencing financial hardship. Interim assistance includes basic financial assistance or income support and drug and dental benefits and may include other items in exceptional circumstances. A Request for Interim Assistance can be submitted by email, fax or mail.

All front-line counter services remain closed until further notice. Contact the office by email at SBT.Registrar@ontario.ca or call (416) 326-0978 or toll-free 1(800) 753-3895. For TTY relay service, dial 1(800) 855-0511.

The SBT continues to monitor COVID-19 developments and will inform Ontarians and stakeholders of any further operational changes.

MEDIA CONTACT
Sarah Copeland
Communications Branch
Media.TO-TDO@ontario.ca


ARB | April 21, 2020
ARB Update

Please review the latest ARB memo regarding Declaration of Emergency and Board updates.


TO | March 31, 2020
Tribunals Ontario Fee Increases Deferred to July 1, 2020

As the COVID-19 outbreak continues to evolve, Tribunals Ontario is deferring the upcoming application fee increases for the Assessment Review Board (ARB), Landlord and Tenant Board (LTB), and Licence Appeal Tribunal (LAT).

The six per cent application fee increases for the ARB, LTB and LAT, which were scheduled to increase on April 1, 2020, will be deferred to July 1, 2020.

Tribunals Ontario is continuing to monitor COVID-19 developments and will inform Ontarians and stakeholders of any further operational changes.

MEDIA CONTACT
Tribunals Ontario Communications
Media.TO-TDO@ontario.ca


ARB | March 26, 2020
ARB Update

Please review the ARB’s latest memo regarding the Emergency Order.


LTB | March 19, 2020
Landlord and Tenant Board Suspends Issuing New Eviction Orders

As the COVID-19 situation continues to evolve, Tribunals Ontario is taking action to safeguard the health and well-being of all Ontarians, while continuing to ensure access to justice. The Landlord and Tenant Board (LTB) has reviewed the appropriate approach to conducting hearings and until further notice the LTB is suspending:

  • All hearings related to eviction applications, unless the matter relates to an urgent issue such as an illegal act or serious impairment of safety; and
  • The issuance of eviction orders, unless the matter relates to an urgent issue such as an illegal act or serious impairment of safety.

Hearings related to eviction applications will not be scheduled at this time.

All incoming applications will continue to be processed. Hearings for matters not relating to evictions will proceed by the most appropriate means (telephone or written hearing) and orders for these matters will be issued.

Tribunals Ontario is actively monitoring COVID-19 developments and will update our policies based on advice from the Ministry of Health, Chief Medical Officer of Health and public health officials to protect Ontarians.

LTB contact information is listed on our website:

MEDIA CONTACT
Sarah Copeland
Communications Branch
Media.TO-TDO@ontario.ca
416-326-5418


TO | March 13, 2020
Tribunals Ontario’s New Policy for Hearings

As the COVID-19 situation continues to evolve, Tribunals Ontario is taking action to safeguard the health and well-being of front-line workers and Ontarians, while continuing to ensure access to justice.

Effective today, Tribunals Ontario is implementing a new policy to postpone in-person hearings and reschedule to a later date. Where feasible, alternative hearing options such as written and telephone hearings will be considered to minimize disruption to hearings across the organization. In addition, all front-line counter services will be closed as of Monday March 16 until further notice.

Tribunals Ontario will continue to provide accommodation for people who have needs related to any of the grounds listed in the Human Rights Code.

Impacted individuals with upcoming hearing dates will be notified by staff via email to make the necessary arrangements. Parties should contact their tribunal or board for more information on the new policy.

In addition, we are requesting Ontarians to not attend to any tribunal or board location in-person if they have been advised by Public Health, their doctor or the Ministry of Health website to self-isolate due to possible exposure to the coronavirus (COVID-19).

Tribunals Ontario is monitoring COVID-19 developments and will update our policy based on advice from the Ministry of Health, Chief Medical Officer of Health and public health officials to protect Ontarians.

Tribunal and board contact information is listed on our website:

For general inquiries, please email TO-TDO@ontario.ca

MEDIA CONTACT
Sarah Copeland
Communications Branch
Media.TO-TDO@ontario.ca


ARB | March 3, 2020
Legacy Appeals Hearing Month Change

Please be advised that as of March 2020, the Hearing Month on the Legacy Master List will change from 6 months to 2 months (from the evidence due date) to ensure all previous cycle appeals are resolved before the next return of the roll.


LAT | February 14, 2020
Tribunals Ontario Fee Increases

Effective April 1, 2020, application fees are increasing by six per cent for the Assessment Review Board (ARB), the Landlord and Tenant Board (LTB) and the Licence Appeal Tribunal (LAT).

The increase in fees is necessary to fulfil Tribunals Ontario’s commitment to offset the cost of providing fair, impartial, and high-quality adjudication to Ontarians who have disputes. The fees are still structured so that services are reasonable and accessible.

Please see the new fees listed below.

Assessment Review Board
The residential fee is increasing from $125.00 to $132.50 per appeal, regardless of taxation year.
The non-residential fee is increasing from $300.00 to $318.00 per appeal, regardless of taxation year.

Licence Appeal Tribunal
The application fee is increasing from $100.00 to $106.00.

Landlord and Tenant Board
Most application fees are increasing by six per cent. Please see the list below of new fees.
Fees for copies of documents, hearing recordings, tenant applications for additional units and Rules and Guidelines are not increasing.

The LTB will continue to provide fee waivers to low-income clients to ensure access to justice.

Application Fees for Landlords

Application Fees for Landlords
Application Fees for Landlords Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $190.00 $201.00
A3 Combined Application $190.00 $201.00
A4 Vary Rent Reduction Amount $190.00 $201.00
L1 Termination and Non-Payment of Rent $190.00 $201.00
L1 Termination and Non-Payment of Rent e-file $175.00 $186.00
L2 Terminate Tenancy & Evict $190.00 $201.00
L2 Terminate Tenancy & Evict e-file $175.00 $186.00
L3 Termination-Tenant gave Notice $190.00 $201.00
L5 Rent Increase Above Guidelines $220.00 $233.00
L5 Rent Increase Above Guidelines – Additional Units Above the First 10 Units $10.00 $10.00
L6 Review of Provincial Work Order $190.00 $201.00
L7 Transfer Tenant to Care Home $190.00 $201.00
L8 Tenant Change Locks $190.00 $201.00
L9 Application to Collect Rent $190.00 $201.00
L4 Term. Tenancy: Failed Settlement No charge No charge

Application Fees for Tenants

Application Fees for Tenants
Application Fees for Tenants Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $50.00 $53.00
A3 Combined Application $50.00 $53.00
A4 Vary Rent Reduction Amount $50.00 $53.00
T1 Rebate $50.00 $53.00
T2 Tenant Rights $50.00 $53.00
T2 Tenant Rights e-file $45.00 $48.00
T3 Rent Reduction $50.00 $53.00
T4 LL did not comply with an Agreement $50.00 $53.00
T5 Bad Faith Notice of Termination $50.00 $53.00
T6 Maintenance $50.00 $53.00
T6 Maintenance e-file $45.00 $48.00
T7 Application about Suite Meter $50.00 $53.00
Request to Review Order $55.00 $58.00

Application Fees for Co-ops

Application Fees for Co-ops
Application Fees for Co-ops Current Fee New Fee
C1 Application to End the Occupancy and Evict the Member based on Non-Payment of Regular Monthly Housing Charges and to Collect the Housing Charges that the Co-op Member Owes $190.00 $201.00
Combine Co-op Applications $190.00 $201.00
C2 Application to End the Occupancy of the Member Unit and Evict the Member $190.00 $201.00
C3 Application to End the Occupancy of the Member Unit and Evict the Member – Based on the Member’s Consent or Notice $190.00 $201.00
C4 Application to End the Occupancy of the member Unit and Evict the Member because the Member failed to Meet Conditions of a Settlement/Order No charge No charge
Request to Review Order (Co-op) $55.00 $58.00



Media Contact

Sarah Copeland
Communications Advisor
Media.TO-TDO@ontario.ca


ARB | February 14, 2020
Tribunals Ontario Fee Increases

Effective April 1, 2020, application fees are increasing by six per cent for the Assessment Review Board (ARB), the Landlord and Tenant Board (LTB) and the Licence Appeal Tribunal (LAT).

The increase in fees is necessary to fulfil Tribunals Ontario’s commitment to offset the cost of providing fair, impartial, and high-quality adjudication to Ontarians who have disputes. The fees are still structured so that services are reasonable and accessible.

Please see the new fees listed below.

Assessment Review Board
The residential fee is increasing from $125.00 to $132.50 per appeal, regardless of taxation year.
The non-residential fee is increasing from $300.00 to $318.00 per appeal, regardless of taxation year.

Licence Appeal Tribunal
The application fee is increasing from $100.00 to $106.00.

Landlord and Tenant Board
Most application fees are increasing by six per cent. Please see the list below of new fees.
Fees for copies of documents, hearing recordings, tenant applications for additional units and Rules and Guidelines are not increasing.

The LTB will continue to provide fee waivers to low-income clients to ensure access to justice.

Application Fees for Landlords

Application Fees for Landlords
Application Fees for Landlords Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $190.00 $201.00
A3 Combined Application $190.00 $201.00
A4 Vary Rent Reduction Amount $190.00 $201.00
L1 Termination and Non-Payment of Rent $190.00 $201.00
L1 Termination and Non-Payment of Rent e-file $175.00 $186.00
L2 Terminate Tenancy & Evict $190.00 $201.00
L2 Terminate Tenancy & Evict e-file $175.00 $186.00
L3 Termination-Tenant gave Notice $190.00 $201.00
L5 Rent Increase Above Guidelines $220.00 $233.00
L5 Rent Increase Above Guidelines – Additional Units Above the First 10 Units $10.00 $10.00
L6 Review of Provincial Work Order $190.00 $201.00
L7 Transfer Tenant to Care Home $190.00 $201.00
L8 Tenant Change Locks $190.00 $201.00
L9 Application to Collect Rent $190.00 $201.00
L4 Term. Tenancy: Failed Settlement No charge No charge

Application Fees for Tenants

Application Fees for Tenants
Application Fees for Tenants Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $50.00 $53.00
A3 Combined Application $50.00 $53.00
A4 Vary Rent Reduction Amount $50.00 $53.00
T1 Rebate $50.00 $53.00
T2 Tenant Rights $50.00 $53.00
T2 Tenant Rights e-file $45.00 $48.00
T3 Rent Reduction $50.00 $53.00
T4 LL did not comply with an Agreement $50.00 $53.00
T5 Bad Faith Notice of Termination $50.00 $53.00
T6 Maintenance $50.00 $53.00
T6 Maintenance e-file $45.00 $48.00
T7 Application about Suite Meter $50.00 $53.00
Request to Review Order $55.00 $58.00

Application Fees for Co-ops

Application Fees for Co-ops
Application Fees for Co-ops Current Fee New Fee
C1 Application to End the Occupancy and Evict the Member based on Non-Payment of Regular Monthly Housing Charges and to Collect the Housing Charges that the Co-op Member Owes $190.00 $201.00
Combine Co-op Applications $190.00 $201.00
C2 Application to End the Occupancy of the Member Unit and Evict the Member $190.00 $201.00
C3 Application to End the Occupancy of the Member Unit and Evict the Member – Based on the Member’s Consent or Notice $190.00 $201.00
C4 Application to End the Occupancy of the member Unit and Evict the Member because the Member failed to Meet Conditions of a Settlement/Order No charge No charge
Request to Review Order (Co-op) $55.00 $58.00



Media Contact

Sarah Copeland
Communications Advisor
Media.TO-TDO@ontario.ca


LTB | February 14, 2020
Tribunals Ontario Fee Increases

Effective April 1, 2020, application fees are increasing by six per cent for the Assessment Review Board (ARB), the Landlord and Tenant Board (LTB) and the Licence Appeal Tribunal (LAT).

The increase in fees is necessary to fulfil Tribunals Ontario’s commitment to offset the cost of providing fair, impartial, and high-quality adjudication to Ontarians who have disputes. The fees are still structured so that services are reasonable and accessible.

Please see the new fees listed below.

Assessment Review Board
The residential fee is increasing from $125.00 to $132.50 per appeal, regardless of taxation year.
The non-residential fee is increasing from $300.00 to $318.00 per appeal, regardless of taxation year.

Licence Appeal Tribunal
The application fee is increasing from $100.00 to $106.00.

Landlord and Tenant Board
Most application fees are increasing by six per cent. Please see the list below of new fees.
Fees for copies of documents, hearing recordings, tenant applications for additional units and Rules and Guidelines are not increasing.

The LTB will continue to provide fee waivers to low-income clients to ensure access to justice.

Application Fees for Landlords
Application Fees for Landlords Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $190.00 $201.00
A3 Combined Application $190.00 $201.00
A4 Vary Rent Reduction Amount $190.00 $201.00
L1 Termination and Non-Payment of Rent $190.00 $201.00
L1 Termination and Non-Payment of Rent e-file $175.00 $186.00
L2 Terminate Tenancy & Evict $190.00 $201.00
L2 Terminate Tenancy & Evict e-file $175.00 $186.00
L3 Termination-Tenant gave Notice $190.00 $201.00
L5 Rent Increase Above Guidelines $220.00 $233.00
L5 Rent Increase Above Guidelines – Additional Units Above the First 10 Units $10.00 $10.00
L6 Review of Provincial Work Order $190.00 $201.00
L7 Transfer Tenant to Care Home $190.00 $201.00
L8 Tenant Change Locks $190.00 $201.00
L9 Application to Collect Rent $190.00 $201.00
L4 Term. Tenancy: Failed Settlement No charge No charge

 

Application Fees for Tenants
Application Fees for Tenants Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $50.00 $53.00
A3 Combined Application $50.00 $53.00
A4 Vary Rent Reduction Amount $50.00 $53.00
T1 Rebate $50.00 $53.00
T2 Tenant Rights $50.00 $53.00
T2 Tenant Rights e-file $45.00 $48.00
T3 Rent Reduction $50.00 $53.00
T4 LL did not comply with an Agreement $50.00 $53.00
T5 Bad Faith Notice of Termination $50.00 $53.00
T6 Maintenance $50.00 $53.00
T6 Maintenance e-file $45.00 $48.00
T7 Application about Suite Meter $50.00 $53.00
Request to Review Order $55.00 $58.00

 
Application Fees for Co-ops

Application Fees for Co-ops Current Fee New Fee
C1 Application to End the Occupancy and Evict the Member based on Non-Payment of Regular Monthly Housing Charges and to Collect the Housing Charges that the Co-op Member Owes $190.00 $201.00
Combine Co-op Applications $190.00 $201.00
C2 Application to End the Occupancy of the Member Unit and Evict the Member $190.00 $201.00
C3 Application to End the Occupancy of the Member Unit and Evict the Member – Based on the Member’s Consent or Notice $190.00 $201.00
C4 Application to End the Occupancy of the member Unit and Evict the Member because the Member failed to Meet Conditions of a Settlement/Order No charge No charge
Request to Review Order (Co-op) $55.00 $58.00

 
Media Contact

Sarah Copeland
Communications Advisor
Media.TO-TDO@ontario.ca


CICB | December 19 , 2019
CICB Update

In April, the Ontario government announced it was winding down the Criminal Injuries Compensation Board (CICB). The CICB continued to receive applications until September 30, 2019. The CICB will process and adjudicate all applications received by September 30, 2019 before ceasing operations.

Supports and services for victims of crime may now be accessed through the Victim Quick Response Program + (VQRP+), which helps to cover emergency and essential expenses, funerals and counselling costs.

A. Recent Changes

  1. Applications with the CICB: The CICB will continue to process all matters received by the Board by September 30, 2019 including i) applications for compensation, ii) requests for review hearings, and iii) applications to vary an order for compensation.
  2. Divisional Court Appeals: All appeals filed with the Divisional Court by September 30, 2019 will continue in its regular course. As of October 1, 2019, any appeals arising from applications can no longer be filed with the Divisional Court.
  3. CICB dissolution: The CICB is in the process of winding down its operations and cannot accept new applications. It will adjudicate all outstanding applications prior to its dissolution.

B. Dissolution: Process and Procedure

  1. Hearings scheduled by the CICB will continue.
  2. Once a hearing date is scheduled, a written Notice of Hearing will be provided.
  3. Adjournments of a scheduled hearing will only be granted in exceptional circumstances.
  4. Decisions for each application will be made following a hearing and with the information contained in the CICB file.

a) Requirements: To ensure the CICB can process an application, applicants must:

  1. Meet the timelines set by the Board throughout the processing of their claim.
  2. Submit all treatment and expense reports and any other supporting documentation required by the Board by the required date.
  3. Review your Notice of Hearing to see if your participation is required at an electronic (telephone) or in-person hearing.

b) Dismissal of Application: The Board may dismiss an application as abandoned without a hearing if:

  1. the timelines are not met,
  2. the information requested in the time required is not provided,
  3. there is failure to participate in an electronic (telephone) or in-person hearing.

Applicants/legal representatives should provide a copy of this notice to their treatment and other service providers to highlight the importance of their cooperation in having applications processed expeditiously.

c) Rules of Procedure: To ensure the Board’s Rules are consistent with the legislative amendments to the Compensation for Victims of Crime Act that does not permit further reviews or appeals, Rule 19.3 is eliminated.

Effective immediately, this Rule and its associated Practice Direction are eliminated. Please note that Rule 19.4 permitting reconsiderations on the Board’s initiative, remains.

C. Questions

If you have any questions about your CICB claim, please call our Contact Centre at 416-326-2900 or 1-800-372-7463.

For information on the VQRP+ program, call the Victim Support Line at 416-314-2447 or 1-888-579-2888 to receive contact information for the Victim Quick Response Program service provider nearest you.


ARB | November 27, 2019
Upcoming Changes FAQ

Further to the Tribunals Ontario Memoranda setting out upcoming changes to the Assessment Review Board (ARB “the Board”), dated July 3rd, 2019 and November 22, 2019, this FAQ is intended to assist in answering some questions.


ARB | November 22, 2019
ARB Upcoming Changes – January 2020

The Board has reviewed all stakeholders’ comments provided through earlier feedback and finalized changes to be implemented as of January 2020. Please refer to full changes as outlined in this memo.


SBT | September 23, 2019
Toronto Hearings Move to Tribunals Ontario Mediation and Hearing Centre

On Tuesday, October 1, the Social Benefits Tribunal (SBT) will begin holding its Toronto hearings at the new Tribunals Ontario Mediation and Hearing Centre at 15 Grosvenor St, Toronto. SBT hearings will no longer be held at 655 Bay St.

The new centre offers an improved experience for the public with an information desk, natural light in many hearing rooms and equipment for teleconference and videoconference hearings. Other features include public Wi-Fi, a hearing room ventilated for smudging, barrier-free washrooms and hallways, and slip-resistant stairs.

The Tribunals Ontario Mediation and Hearing Centre opened its doors to the public for the first time on Monday, July 29, 2019. The Landlord and Tenant Board Toronto South office, the Licence Appeal Tribunal, Fire Safety Commission, Animal Care Review Board, Ontario Civilian Police Commission and the Criminal Injuries Compensation Board are already holding mediations and hearings at 15 Grosvenor St.


CICB | September 6, 2019
CICB Update

In April, the Government of Ontario announced plans to transition the responsibilities covered by the Criminal Injuries Compensation Board (CICB) into a new one-window access system for victims seeking financial assistance.

As part of this transition, the CICB will continue to accept applications until 11:59pm on September 30, 2019. As of October 1, 2019, individuals seeking compensation for costs that result from being a victim of crime should contact the Victim Quick Response Program + (VQRP+).

As of October 1, 2019, applications for compensation, requests for review hearings or applications to vary an order for compensation can no longer be filed with the CICB. The CICB will continue to process all applications for compensation, requests for review hearings, and applications to vary an order for compensation received on or before September 30, 2019 according to its regular processes.

As of October 1, 2019, any appeals arising from applications can no longer be commenced with the Divisional Court. All appeals filed with the Divisional Court by September 30, 2019 will continue in its regular course.

The Compensation for Victims of Crime Act (CVCA) will be amended effective October 1, 2019, to include the following section:

4.1 (1) Despite anything to the contrary in this Act, on and after the day section 1 of Schedule 11 to the Protecting What Matters Most Act (Budget Measures), 2019 comes into force, no person may,

(a) make an application for compensation under section 5;
(b) request a hearing and review under section 10;
(c) commence an appeal under section 23; or
(d) make an application for variation under section 25.

For more information, you can read about the changes or visit the Ministry of the Attorney General’s Victims Services website.


SJTO | August 15, 2019
New Tribunals Ontario French Language Services Policy

Tribunals Ontario is pleased to announce that effective August 16, 2019, it will be implementing a French Language Services Policy (FLS Policy) which applies to all 19 of its tribunals across three divisions: Environment and Land, Social Justice, and Safety, Licensing Appeals and Standards.

Background
Tribunals Ontario is committed to an active offer of French language services, and to ensure that French language services are clearly visible, readily available, easily accessible, publicized, and of equivalent quality to services offered in English. As part of the implementation of the policy, all Tribunals Ontario staff and adjudicators had the opportunity to attend training sessions and were required to read the policy to understand their role in delivering French language services.

Over the last number of months, we have met with stakeholders to develop a policy that would:

  • Ensure compliance with the provisions of the French Language Services Act in guaranteeing the right to receive services in French;
  • Inform the public how Tribunals Ontario provides French language services;
  • Reflect Tribunals Ontario’s commitment to the provision of French Language Services and to establish the organization as a leader in the administrative justice sector.

We would like to thank our stakeholders for the valuable input we received and your partnership in the development of this important policy. We look forward to continuing to serve Franco-Ontarians.

Read the Tribunals Ontario French Language Services Policy.


LTB | July 29, 2019
Toronto South Moves to Tribunals Ontario Mediation and Hearing Centre

The Tribunals Ontario Mediation and Hearing Centre at 15 Grosvenor St, Toronto, opened its doors to the public for the first time on Monday, July 29. The Landlord and Tenant Board (LTB) Toronto South office is now holding hearings and offering counter service on the first floor at the new location. The office at 79 St. Clair Ave West is now closed.

The new facility offers an improved experience for the public with an information desk, natural light in many hearing rooms and equipment for teleconference hearings. Other features include a hearing room ventilated for smudging, barrier-free washrooms and hallways, and slip-resistant stairs. Public Wi-Fi will be available later in August.

If you visit us in the next week or two, you may see we are putting the finishing touches on the ground floor. We ask for your understanding and patience as we complete the work on the new facility.

In the weeks ahead, more boards and tribunals will begin hearings at the Tribunals Ontario Mediation and Hearing Centre. On Tuesday, August 6, the Licence Appeal Tribunal, Fire Safety Commission, Animal Care Review Board, Ontario Civilian Police Commission and the Criminal Injuries Compensation Board will begin holding hearings and mediations at the new location. The Social Benefits Tribunal will move its hearings and mediations to 15 Grosvenor on Tuesday, October 1.


ARB | July 8, 2019
Proposed Amendments to the ARB Rules of Practice and Procedure Now Open for Comments

A number of changes have been proposed to the ARB’s Rules of Practice and Procedure.

The public is welcome to review the proposed changes  and email comments and suggestions to the ARB Registrar, with the subject line Comments on Proposed Rules Changes.

Feedback received between July 8, 2019 and August 2, 2019 will be considered by Tribunals Ontario before any Rule changes are implemented. Only feedback on the Rules with proposed changes will be considered by the ARB.

More information regarding the proposed changes please refer to the ‘Upcoming Changes Memo’ dated July 3, 2019 as well as the FAQ document.

Explanatory Note

Further to the Board’s memo dated July 3, 2019, please see below for clarification to changes at the Assessment Review Board.

Proposed Changes:

Any appeal from a previous cycle that does not have a current cycle appeal (2017-2020) will be set to a new expedited Schedule of Events timeline, even if the appeal has been assigned a Commencement Date.

Properties affected by this proposed change are in the General Stream. Any property appeal currently active will be removed from any existing Schedule of Events regardless where the appeal is in the Schedule and will have a new Commencement Date set with new timelines.  The Board is proposing an 18 week schedule up to the filing of evidence.  Following the Mandatory Meeting, a Case Conference (formerly called a Settlement Conference) will be scheduled and, if required, a hearing event held to resolve the appeals.

All appeals will be scheduled together regardless of whether the appeals were in the last cycle or earlier.  There are currently 646 properties, 1,829 appeals in the General stream that are affected by this proposal.

There will be an expedited process for dismissal of appeals for non-compliance with the Schedule of Events.

Currently on the Board’s website, there is a Request to Dismiss a General Proceedings form for non-compliance with Statement of Issues.  The Board is proposing that a request to dismiss an appeal can be filed with the Board at any time within the lifespan of an appeal.  This will include any non-compliance of the Schedule of Events including any non-compliance of the Rules of Practice.

The Board continues to expect the parties to work cooperatively if there are any adjustments to the timelines up to the Mandatory Meeting date.

Every appeal will be assigned a “hearing event month.” If a hearing becomes necessary, it will be scheduled to take place during this month.

All appeals that are currently active with the Board, and that have been assigned a Commencement Date, will have a “hearing month” assigned.  A “hearing month” will inform the parties what month the Board expects that a hearing, if required, would be scheduled. There will be no specific date provided, only the month that the hearing is anticipated to be held.  This month will be assigned 16to 24 weeks after the evidence due date in the Schedule of Events, unless there is a reason to schedule it earlier.

The Board expects that this proposal will assist the parties in organizing their appeal work by anticipating what window of time a hearing will be scheduled, if so required.

All hearing events before the Board will be scheduled as an electronic hearing unless there is prejudice as per section 5.2(2) of the Statutory Powers Procedure Act and the Board’s Rules.

In both the Summary and General Stream, Case Conferences and Hearings will be set to an electronic hearing format as a default effective as of the implementation date.  If there is a reason why the hearing should be held in-person, the Board will review any requests via the Expedited Board Direction form.  Motions will continue to be dealt with in writing.

Schedule of Events – General Stream Appeals will be reduced from 66-104 weeks to 40 weeks. This change will affect Commencement Dates on or after October 15, 2019.

As per the memo dated July 3, 2019, the Board is taking this opportunity to consider changes to our delivery model and enhance our effectiveness and efficiency.

Reducing the Schedule of Events timelines would still allow sufficient time to work on resolving the appeal and have settlement meetings if required.  The Board must ensure that all active appeals continue to be resolved, in a timely manner that is reasonable. The Board will continue to consider requests to extend time via Expedited Board Direction form.  Motions will continue to be dealt with in writing.

The Board continues to expect parties to work together to move towards resolution.

The terms “Mediation” and “Settlement Conference” will be replaced with the term “Case Conference” in the Board’s Rules.

All references in the Board’s Rules of Practice and Procedure and guidance documents will replace the term “Settlement Conference” with the term “Case Conference”.  This term is being used to make it more consistent with terms used in other tribunals and boards within Tribunals Ontario. There is no substantive or procedural change intended from this proposal.  As with Settlement Conferences, if the appeals are not resolved, a hearing event will be scheduled.

Schedule of Events – Summary Stream Appeals will be updated to allow for a staggered approach to disclosing issues, and the term “disclosure” will be changed to reflect “description of issues.”

The Board has maintained the original timing of 14 weeks for the Schedule of Events for the Summary Stream. However, upon the assignment of the Commencement Date, the person filing the appeal must provide a “description of the issues” to all parties immediately, and during weeks one to four, any party responding or disputing the description of issues will serve the response on all parties, before the filing of the mandatory meeting form.  The Board continues to expect parties to work together to move towards resolution.

Rule 18(d) will be amended to more specifically require that “grounds” for appealing to the Board are articulated.  This amendment not come into effect until the 2021-2024 cycle of appeals.

The Board will be amending its Rules to require the appellant to identify the grounds to file an appeal.  In short, the simple statement that an assessment is “too high” will be insufficient.  Instead, the appellant will be required to identify the reasons for the appeal such that other parties can have a fulsome understanding of the issues and why they are filing the appeal with the Board

A Practice Direction will be developed in advance of the 2021-2024 assessment cycle.


ARB | July 3, 2019
ARB Proposes Changes to its Processes

To continue improving its processes, the Assessment Review Board is proposing a number of changes to its Rules and some of its practices, outlined in this memo. The proposed Rules will be posted for review on our website on July 8, 2019.

Explanatory Note

Further to the Board’s memo dated July 3, 2019, please see below for clarification to changes at the Assessment Review Board.

Proposed Changes:

Any appeal from a previous cycle that does not have a current cycle appeal (2017-2020) will be set to a new expedited Schedule of Events timeline, even if the appeal has been assigned a Commencement Date.

Properties affected by this proposed change are in the General Stream. Any property appeal currently active will be removed from any existing Schedule of Events regardless where the appeal is in the Schedule and will have a new Commencement Date set with new timelines.  The Board is proposing an 18 week schedule up to the filing of evidence.  Following the Mandatory Meeting, a Case Conference (formerly called a Settlement Conference) will be scheduled and, if required, a hearing event held to resolve the appeals.

All appeals will be scheduled together regardless of whether the appeals were in the last cycle or earlier.  There are currently 646 properties, 1,829 appeals in the General stream that are affected by this proposal.

There will be an expedited process for dismissal of appeals for non-compliance with the Schedule of Events.

Currently on the Board’s website, there is a Request to Dismiss a General Proceedings form for non-compliance with Statement of Issues.  The Board is proposing that a request to dismiss an appeal can be filed with the Board at any time within the lifespan of an appeal.  This will include any non-compliance of the Schedule of Events including any non-compliance of the Rules of Practice.

The Board continues to expect the parties to work cooperatively if there are any adjustments to the timelines up to the Mandatory Meeting date.

Every appeal will be assigned a “hearing event month.” If a hearing becomes necessary, it will be scheduled to take place during this month.

All appeals that are currently active with the Board, and that have been assigned a Commencement Date, will have a “hearing month” assigned.  A “hearing month” will inform the parties what month the Board expects that a hearing, if required, would be scheduled. There will be no specific date provided, only the month that the hearing is anticipated to be held.  This month will be assigned 16to 24 weeks after the evidence due date in the Schedule of Events, unless there is a reason to schedule it earlier.

The Board expects that this proposal will assist the parties in organizing their appeal work by anticipating what window of time a hearing will be scheduled, if so required.

All hearing events before the Board will be scheduled as an electronic hearing unless there is prejudice as per section 5.2(2) of the Statutory Powers Procedure Act and the Board’s Rules.

In both the Summary and General Stream, Case Conferences and Hearings will be set to an electronic hearing format as a default effective as of the implementation date.  If there is a reason why the hearing should be held in-person, the Board will review any requests via the Expedited Board Direction form.  Motions will continue to be dealt with in writing.

Schedule of Events – General Stream Appeals will be reduced from 66-104 weeks to 40 weeks. This change will affect Commencement Dates on or after October 15, 2019.

As per the memo dated July 3, 2019, the Board is taking this opportunity to consider changes to our delivery model and enhance our effectiveness and efficiency.

Reducing the Schedule of Events timelines would still allow sufficient time to work on resolving the appeal and have settlement meetings if required.  The Board must ensure that all active appeals continue to be resolved, in a timely manner that is reasonable. The Board will continue to consider requests to extend time via Expedited Board Direction form.  Motions will continue to be dealt with in writing.

The Board continues to expect parties to work together to move towards resolution.

The terms “Mediation” and “Settlement Conference” will be replaced with the term “Case Conference” in the Board’s Rules.

All references in the Board’s Rules of Practice and Procedure and guidance documents will replace the term “Settlement Conference” with the term “Case Conference”.  This term is being used to make it more consistent with terms used in other tribunals and boards within Tribunals Ontario. There is no substantive or procedural change intended from this proposal.  As with Settlement Conferences, if the appeals are not resolved, a hearing event will be scheduled.

Schedule of Events – Summary Stream Appeals will be updated to allow for a staggered approach to disclosing issues, and the term “disclosure” will be changed to reflect “description of issues.”

The Board has maintained the original timing of 14 weeks for the Schedule of Events for the Summary Stream. However, upon the assignment of the Commencement Date, the person filing the appeal must provide a “description of the issues” to all parties immediately, and during weeks one to four, any party responding or disputing the description of issues will serve the response on all parties, before the filing of the mandatory meeting form.  The Board continues to expect parties to work together to move towards resolution.

Rule 18(d) will be amended to more specifically require that “grounds” for appealing to the Board are articulated.  This amendment not come into effect until the 2021-2024 cycle of appeals.

The Board will be amending its Rules to require the appellant to identify the grounds to file an appeal.  In short, the simple statement that an assessment is “too high” will be insufficient.  Instead, the appellant will be required to identify the reasons for the appeal such that other parties can have a fulsome understanding of the issues and why they are filing the appeal with the Board

A Practice Direction will be developed in advance of the 2021-2024 assessment cycle.


LTB | June 20, 2019
2020 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for residential tenants without approval from the Landlord and Tenant Board, will be 2.2% for 2020. For more information, please refer to the Rent Increase Guideline and the 2020 Rent Increase Guideline brochure.


CICB | May 29, 2019
Amendments to Compensation for Victims of Crime Act

The Government of Ontario announced that it will transition the responsibilities covered by the Criminal Injuries Compensation Board (CICB) into a new one-window access system for victim service programs that would provide financial assistance to victims. This will bring Ontario’s approach to financial assistance for victims of violent crime in line with the rest of Canada as an administrative model rather than an adjudicative model.

What this means for you

Effective May 29, 2019, the following changes have been made to the Compensation for Victims and Crime Act:

  • The maximum lump sum payment amount has increased from $25,000 to $30,000.
  • The maximum award for pain and suffering will not exceed $5,000.

Any CICB decisions rendered on or after May 29, 2019 will be subject to these changes. A cut-off date for new applications to the CICB will be determined by the Lieutenant Governor in Council in the near future.

Next Steps

During this period of transition, the CICB is committed to providing high quality service to the public. The CICB continues to work with the Government of Ontario to determine next steps and to ensure continuity for victims of crime accessing victim services across the province.

We will continue to provide updates as they become available.

For information regarding the changes to victim services, please contact the Ministry of the Attorney General:

Ministry of the Attorney General
McMurtry-Scott Building
720 Bay Street, 11th Floor
Toronto, ON M7A 2S9
Telephone (toll free): 1-800-518-7901
Telephone (Toronto): 416-326-2220
attorneygeneral@ontario.ca

Quick Links


LTB | May 29, 2019
Revised Forms L4 and C4 Now Available

The Landlord and Tenant Board Form L4: Application to End a Tenancy and Evict a Tenant – Tenant Failed to Meet Conditions of a Settlement or Order has been updated. There is now only one version of the form. Landlords who are applying to end a tenancy based on a breach of a mediated agreement or order should use the Form L4 that is now on the website.

Similarly, there is now just one version of the form for non-profit co-ops, C4: Application to End the Occupancy of the Member and Evict the Member because the Member failed to Meet Conditions of a Settlement/Order.

Please begin using these revised forms immediately. To ensure you are using the latest version of the form, remember to clear your browser cache.


SJTO | May 1, 2019
Access and Privacy Policy

Tribunals Ontario is committed to delivering administrative justice in a fair, independent and timely manner. As part of this commitment, Tribunals Ontario ensures openness and transparency in its proceedings, including public access to hearings, decisions and records. Our new policy confirms this commitment.

In a proceeding before our boards and tribunals, sensitive personal information, including names, contact information, medical, financial, employment, and educational information can become public. Documents that parties submit, including any tribunal forms, evidence or legal arguments submitted for a hearing can also become public. These things can become public in an open hearing, in decisions or orders or in response to a request, unless an order to restrict access is made.

Tribunals Ontario’s approach of openness aligns with the courts’ approach that hearings are presumed to be open to the public.

It is also important to note that while openness is the rule at most of Tribunals Ontario’s boards and tribunals, access to hearings and records may be restricted by a statutory provision or for other legal reasons.

Background Information


OSET | April 4, 2019
Jennifer Scott Reappointed as Associate Chair

Tribunals Ontario is pleased to announce the reappointment of Jennifer Scott as the Associate Chair of the Child and Family Services Review Board, the Custody Review Board and the Ontario Special Education Tribunals to December 31, 2019.

As an accomplished lawyer and adjudicator, Jennifer brings a wealth of knowledge and leadership to our organization. Some of her career highlights include operating a social justice law practice, serving as independent legal counsel to the Ontario Special Education (English) Tribunal and litigating human rights issues before the Supreme Court of Canada.

Quotes:
“Tribunals Ontario is committed to ensuring access to justice for children and youth and I know with Jennifer Scott’s leadership and expertise we will continue to do that.”
– Linda Lamoureux, Executive Chair, Tribunals Ontario

“Throughout my career, I have been interested in social justice law and the opportunity to continue in my role as Associate Chair will allow me to support children and youth – some of society’s most vulnerable people – as they navigate the justice system.”
– Jennifer Scott, Associate Chair of the Child and Family Services Review Board, the Custody Review Board and the Ontario Special Education Tribunals

Quick Facts:

  • The Child and Family Services Review Board conducts reviews and hearings on a number of matters that affect children, youth and families in Ontario.
  • The Custody Review Board hears applications and makes recommendations on the placement of young people in custody or detention.
  • The Ontario Special Education Tribunals – English and French – hear appeals by parents and guardians who are not satisfied with the school board’s identification or placement of a child with exceptional learning needs.
  • Tribunals Ontario is responsible for 19 tribunals that fall under the Ministry of the Attorney General. Tribunals conduct hearings, make decisions and resolve disputes on a wide variety of issues and operate independently of government.

CRB | April 4, 2019
Jennifer Scott Reappointed as Associate Chair

Tribunals Ontario is pleased to announce the reappointment of Jennifer Scott as the Associate Chair of the Child and Family Services Review Board, the Custody Review Board and the Ontario Special Education Tribunals to December 31, 2019.

As an accomplished lawyer and adjudicator, Jennifer brings a wealth of knowledge and leadership to our organization. Some of her career highlights include operating a social justice law practice, serving as independent legal counsel to the Ontario Special Education (English) Tribunal and litigating human rights issues before the Supreme Court of Canada.

Quotes:
“Tribunals Ontario is committed to ensuring access to justice for children and youth and I know with Jennifer Scott’s leadership and expertise we will continue to do that.”
– Linda Lamoureux, Executive Chair, Tribunals Ontario

“Throughout my career, I have been interested in social justice law and the opportunity to continue in my role as Associate Chair will allow me to support children and youth – some of society’s most vulnerable people – as they navigate the justice system.”
– Jennifer Scott, Associate Chair of the Child and Family Services Review Board, the Custody Review Board and the Ontario Special Education Tribunals

Quick Facts:

  • The Child and Family Services Review Board conducts reviews and hearings on a number of matters that affect children, youth and families in Ontario.
  • The Custody Review Board hears applications and makes recommendations on the placement of young people in custody or detention.
  • The Ontario Special Education Tribunals – English and French – hear appeals by parents and guardians who are not satisfied with the school board’s identification or placement of a child with exceptional learning needs.
  • Tribunals Ontario is responsible for 19 tribunals that fall under the Ministry of the Attorney General. Tribunals conduct hearings, make decisions and resolve disputes on a wide variety of issues and operate independently of government.

CFSRB | April 4, 2019
Jennifer Scott Reappointed as Associate Chair

Tribunals Ontario is pleased to announce the reappointment of Jennifer Scott as the Associate Chair of the Child and Family Services Review Board, the Custody Review Board and the Ontario Special Education Tribunals to December 31, 2019.

As an accomplished lawyer and adjudicator, Jennifer brings a wealth of knowledge and leadership to our organization. Some of her career highlights include operating a social justice law practice, serving as independent legal counsel to the Ontario Special Education (English) Tribunal and litigating human rights issues before the Supreme Court of Canada.

Quotes:
“Tribunals Ontario is committed to ensuring access to justice for children and youth and I know with Jennifer Scott’s leadership and expertise we will continue to do that.”
– Linda Lamoureux, Executive Chair, Tribunals Ontario

“Throughout my career, I have been interested in social justice law and the opportunity to continue in my role as Associate Chair will allow me to support children and youth – some of society’s most vulnerable people – as they navigate the justice system.”
– Jennifer Scott, Associate Chair of the Child and Family Services Review Board, the Custody Review Board and the Ontario Special Education Tribunals

Quick Facts:

  • The Child and Family Services Review Board conducts reviews and hearings on a number of matters that affect children, youth and families in Ontario.
  • The Custody Review Board hears applications and makes recommendations on the placement of young people in custody or detention.
  • The Ontario Special Education Tribunals – English and French – hear appeals by parents and guardians who are not satisfied with the school board’s identification or placement of a child with exceptional learning needs.
  • Tribunals Ontario is responsible for 19 tribunals that fall under the Ministry of the Attorney General. Tribunals conduct hearings, make decisions and resolve disputes on a wide variety of issues and operate independently of government.

CICB | January 29, 2019
Public Access to Decisions

On January 22, 2019, the CICB started publishing its decisions issued 2017 onwards on the Canadian Legal Information Institute (CanLII) website. The decisions do not include any personal information and will be published after they have been issued to the parties. Decisions subject to a publication ban will not be published.

CanLII is a non-profit organization that makes Canadian law accessible for free on the Internet.


LTB | January 24, 2019
Rent control changes to the Residential Tenancies Act

Rental units first occupied for residential purposes after November 15, 2018 are now exempt from the rules that limit rent increases to the guideline amount (See section 6.1 of the Residential Tenancies Act). The exemption applies to rental units in new buildings, new mobile home parks and land lease communities, as well as additions to existing buildings, mobile home parks and land lease communities. It also applies in certain circumstances to new self-contained rental units added to existing detached houses, semi-detached houses or row houses (e.g. basement apartments).

Landlords of these units must still serve a notice of rent increase 90 days in advance with a Landlord and Tenant Board approved form and they can only increase the rent once every 12 months, but there is no limit on the amount of the rent increase.

Read the Ministry of Municipal Affairs and Housing backgrounder.


LTB | January 23, 2019
Correction to Rules of Procedure

Due to clerical error, the revised Landlord Tenant Board (LTB) Rules of Procedure released on December 15, 2018 failed to include a rule permitting a landlord to serve a tenant with a notice of entry by posting in on the door of the rental unit. To correct this error, new Rule 3.2 has been added effective January 23, 2019.


LTB | January 8, 2019
Vacancies – Practice Advisory Committee

The Landlord and Tenant Board (LTB) Practice Advisory Committee has two vacancies among the six members who regularly represent parties before the LTB.

The vacancies are for one committee member who primarily represents landlords and one committee member who primarily represents tenants.

The Committee is looking for people who are familiar with LTB procedures and can contribute to the Committee’s mandate to provide consultation and feedback about LTB’s policies, practices, rules, practice directions, initiatives and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

Details about the Committee and its mandate can be found in the Terms of Reference.

To express your interest in serving as a member of the LTB Practice Advisory Committee, please send a resume and brief statement of interest to ltb@ontario.ca by Friday, February 1, 2019.

The new members will be selected by the current co-chairs, Mr. John Dickie and Mr. Jack Fleming.


LTB | December 14, 2018
Changes to Rules of Procedure and Guidelines

The Landlord and Tenant Board (LTB) has made changes to the Rules of Procedure, forms, and two Interpretation Guidelines: Guideline 6: Tenant Rights and Guideline 12: Eviction for Personal Use, Demolition, Repairs and Conversion.

Rules

The Rules of Procedure have been extensively reformatted and now use plain language. The commentary that appeared under some of the rules has been removed. The format and language of the new rules is consistent with the Social Justice Tribunals Ontario (SJTO) Common Rules of Procedure.

Some substantive changes to the Rules have also been made, including:

  • Allowing the use of a declaration instead of an affidavit (Rule 1.5).
  • Setting out the authority of LTB Hearing Officers (Rule 1.7).
  • Allowing parties to give each other certain documents by email where they both agree (Rule 3).
  • Changes to the test LTB applies when considering a request to close a hearing to the public has been revised to reflect recent jurisprudence (Rule 7.6).
  • Removing the requirement that Co-operatives serve applications (Rule 12).
  • Allowing a party to request that an application resolved by mediation be re-opened if the party lacked capacity to enter into a mediated agreement (Rule 13.11(b)).
  • A new rule about electronic evidence (Rule 19.3).
  • Changes to the rules about the payment out of money paid into the LTB’s trust account by tenants (Rules 20.3, 20.4, 20.6 and 20.8). If the tenant has not paid enough money into the LTB’s trust account to void the eviction order the money will be returned to the tenant.

Guidelines

Guideline 6: Tenant Rights has been expanded. It now includes discussion of all the grounds in the T2: Application about Tenant Rights. References to applicable case law have been updated and there are extensive references and links to relevant LTB orders.

Guideline 12: Eviction for Personal Use, Demolition, Repairs and Conversion has been changed to reflect amendments made to the Residential Tenancies Act on January 1, 2018. The guideline allows tenants to file a T5: Tenant Application – Landlord Gave a Notice of Termination in Bad Faith if a landlord does not allow a tenant to move back into the rental unit after extensive repairs have been completed. The discussion about who should be named as a respondent in a T5 application has also been revised.

Forms

Two new forms have been created as a result of these changes:

These forms have been updated to indicate that a declaration can be used instead of an affidavit:

Begin using these revised forms immediately. Make sure you are getting the latest version of the form by clearing your browser cache.


SJTO | December 14, 2018
Social Justice Tribunals Ontario to Form Part of Tribunals Ontario

Effective January 1, 2019, Social Justice Tribunals Ontario will form part of the newly-created Tribunals Ontario organization.

Tribunals Ontario will combine the 19 tribunals that currently fall under the Ministry of the Attorney General’s three tribunal clusters: Environment and Land Tribunals Ontario, Social Justice Tribunals Ontario and Safety, Licensing Appeals and Standards Tribunals Ontario.

For more details, please view the government’s announcement.

At this time, all applications and appeals will continue in the normal course. More information will follow.


SBT | December 12, 2018
SJTO Recruits: Members, Social Benefits Tribunal

SJTO has posted for:

  • Full-time bilingual and unilingual members at the Social Benefits Tribunal for Toronto, London, Hamilton and Ottawa
  • Part-time bilingual and unilingual members for various locations

These positions are posted on the “Advertised Positions” section of the Public Appointments Secretariat website.

The competitions close on Friday, December 21, 2018.


CICB | December 12, 2018
SJTO Recruits: Members, Criminal Injuries Compensation Board

SJTO has posted for part-time members in various locations.

This position is posted on the “Advertised Positions” section of the Public Appointments Secretariat website.

The competition closes on Friday, December 21, 2018.


CFSRB | December 12, 2018
SJTO Recruits: Members, Child and Family Services Review Board

SJTO has posted for:

  • Full-time members in Toronto
  • Part-time members part-time in various locations

This position is posted on the “Advertised Positions” section of the Public Appointments Secretariat website.

The competition closes on Friday, December 21, 2018.


SJTO | October 26, 2018
SJTO’s 2017-18 Annual Report

The SJTO 2017-18 annual report was recently tabled in the legislature and has now been posted. The report includes statistics and accomplishments for each of the SJTO tribunals and the cluster as a whole.


SBT | October 24, 2018
Early Resolution Opportunities and Interim Assistance Now Explained in Video

Two new videos have been posted to the Social Benefits Tribunal (SBT) website.

The step-by-step animated videos, Early Resolution Opportunities: A Video Guide and Interim Assistance: A Video Guide, can be accessed through the Videos & FAQ page. They are also featured under the “Early Resolution Opportunities” and “Interim Assistance” headings on the Appeal and Hearing Process page.

Videos make the tribunal more accessible for everyone and may be particularly helpful for people who are visual learners or have disabilities affecting language processing.

SBT users can now access three videos to help them understand the processes at the tribunal. The first SBT video: In-Person Hearings at the Social Benefits Tribunal, was posted in January 2017.

The videos are captioned and transcripts are posted in HTML format.


HRTO | October 19, 2018
SJTO Recruits: Members and Vice Chairs

SJTO has posted for:

  • Members (part-time) at the Human Rights Tribunal of Ontario for various locations
  • Vice Chairs (full-time) at the Human Rights Tribunal of Ontario in Toronto and London

These positions are posted on the “Advertised Positions” section of the Public Appointments Secretariat website.

The competitions close on Wednesday, October 31, 2018.


LTB | October 19, 2018
SJTO Recruits: Members and Vice Chair

SJTO has posted for:

  • Members (part-time) at the Landlord and Tenant Board for various locations
  • Members (full-time) at the Landlord and Tenant Board for various locations
  • Vice Chair (full-time) at the Landlord and Tenant Board

These positions are posted on the “Advertised Positions” section of the Public Appointments Secretariat website.

The competitions close on Wednesday, October 31, 2018.


HRTO | October 3, 2018
Practice Direction on New Case Processing System and Case Management Conference Calls

The HRTO has released a Practice Direction on New Case Processing System and Case Management Conference Calls.

In the last year and a half, the HRTO has experienced an unprecedented 25% increase in its caseload, and receives about 4,500 new human rights applications each year.

To address this increased caseload, the HRTO has implemented a number of initiatives to resolve cases more quickly, including the following important changes described in the practice direction:

  1. A new approach to case processing, introduced on March 1, 2018, in which a vice-chair (adjudicator) is assigned to a case from the time an application is received to the time the file is closed. Through this new approach, the HRTO closely tracks the progress of the file and identifies what steps need to be taken to move the case forward. (Mediations will continue to be conducted by the HRTO’s part-time members.)
  2. A case management conference call (CMCC) is held approximately 30 days before the hearing. During the call, the adjudicator will address preliminary or procedural issues relating to the upcoming hearing, describe how the hearing will proceed, and discuss the potential for mediation. Common preliminary or procedural issues that could be addressed include: objections to hearing documents or witnesses; requests for a witness to testify by video or phone or at a specific time; and requests for proper or more specific witness statements.
  3. Most merit hearings are now scheduled for only one initial hearing day. Because many cases settle before the hearing or during a mediation session held with an adjudicator on the first hearing day, additional days are often not necessary and can be used to hear other cases. If a hearing is held and requires more than one day, the HRTO will schedule these days during the hearing, or soon after, in consultation with the parties.

As a result of these initiatives, implemented on March 1, 2018, the HRTO became more efficient, and was maintaining its caseload by closing as many cases each month as were being opened.

However, the HRTO is currently experiencing a shortage of adjudicators which is affecting our ability to meet our service standards and so you may experience a longer than usual wait before a mediation or hearing is scheduled. Also, some scheduled mediations and hearings are being re-scheduled to a later date.

The HRTO remains committed to providing fair, effective and timely dispute resolution.


LTB | October 2, 2018
New Video Explains How to e-File

A new instructional video posted to the Landlord and Tenant Board (LTB) website explains how to e-File applications.

e-File with the Landlord and Tenant Board: A Video Guide can be accessed through the Videos page or the LTB e-File page. The step-by-step animated video helps to make electronic filing more accessible, especially for first-time users.

LTB e-File allows landlords and tenants across Ontario to file the most common LTB applications (L1, L2, T2 and T6), online at anytime from anywhere. Since the LTB introduced online filing in July 2015, it has become the most popular method to file. Last year, (2017-18), the LTB received 31,002 applications through e-File, accounting for nearly half of all those applications received at the board, a 15% jump over the previous year.

The LTB has five other videos: About the Board; Filing an Application; How Mediation Can Help You; Getting Ready for Your Hearing; and Your Hearing Day. All the videos are captioned and available in English and French.

Videos make the Landlord and Tenant Board more accessible for everyone and may be particularly helpful for people who are visual learners or have disabilities which affect language processing.


CFSRB | September 28, 2018
A New Phone Number for the CFSRB

Starting this Monday, October 1, 2018, the Child and Family Services Review Board will have a new phone number:

  • GTA: 416-327-0111
  • Toll Free: 1-888-777-3616

The fax number is still 416-327-0558 and the email is cfsrb@ontario.ca.

What This Change Means for You

CFSRB forms are being updated with the new phone number. On October 1, visit the forms page on our website and download the latest version.

If the CFSRB phone number appears on any brochures, posters or on your organization’s website, please update those materials with the new phone number.


LTB | September 14, 2018
Changes to Rules of Procedure and Guidelines for Review and Comment

The Landlord and Tenant Board (LTB) has posted three documents for review and comment by members of the community and its stakeholders:

  1. Proposed changes to the Rules of Procedure
  2. Proposed changes to the Guideline 6: Tenant Rights
  3. Proposed changes to the Guideline 12: Eviction for Personal Use, Demolition, Repairs and Conversion

The Rules of Procedure have been extensively reformatted and now use plain language. The commentary that appears under each rule has been removed. The format and language of the proposed rules is also now consistent with the Social Justice Tribunals Ontario (SJTO) Common Rules of Procedure. Some substantive changes have also been made, including:

  • Allowing the use of a sworn statement instead of an affidavit (Rule 1.5)
  • Allowing parties to give each other certain documents by email where they both agree (Rule 3)
  • Removing the requirement that Co-operatives serve applications (Rule 12)
  • Changing the rules about the payment out of money paid into the LTB’s trust account (Rules 20.3, 20.4, 20.6 and 20.8)

Guideline 6 has been expanded. It now includes discussion of all the grounds in the Application About Tenant Rights (T2). References to applicable case law have been updated and there are extensive references and links to relevant LTB orders.

Guideline 12 has been changed to reflect amendments made to the Residential Tenancies Act on January 1, 2018.

We encourage you to have a look at the proposed changes and provide your comments and ideas by September 28, 2018.

Please send your submission:

By email: ltb@ontario.ca

or

By mail:
LTB Consultation
Landlord and Tenant Board
655 Bay Street, 14th Floor
Toronto, Ontario M7A 2A3

Your submission may be shared with other stakeholders and may also be available to the public.


CICB | September 7, 2018
New Practice Direction and Form

The CICB has adopted a new practice direction to vary an order for compensation. Additionally, the CICB has developed a new Application to Vary an Order for Compensation. This practice direction supports the CICB’s Rules of Procedure and provides helpful information to parties. The new application form will help parties submit requests to vary orders to the CICB in a clear and transparent way.


LTB | September 4, 2018
All Paper Applications Will be Processed in the Order they are Received

Starting Monday, September 17, 2018, applications dropped off in-person at a Landlord and Tenant Board (LTB) office will no longer be processed on the spot.

Applications will be processed according to the date received regardless of whether they were dropped off at the front counter or received by mail or by fax. Applicants will receive a notice of hearing with the date and time of their hearing by mail, usually within five business days. This shift ensures that applications are processed in the order they are received and enables the LTB to redirect staff resources to where they are needed most.

Clients are encouraged to file their application online through LTB e-File. E-File is available for the four most common LTB applications (L1, L2, T2, T6). LTB e-File is cheaper than a paper application, and allows clients to submit their application and receive a hearing date at the same time. Applications submitted through e-File will continue to be processed the next day.

For clients choosing to file an application in-person at a LTB office, beginning September 17, 2018:

  • People paying by credit card can wait to drop off their application with the customer service officer at the front counter.
  • People paying by debit card or cash can pay at the front counter. Once the payment is processed, staff will place the application for processing with the others received that day.

LTB | August 27, 2018
LTB Front Counter in Sudbury to Close

Sudbury residents to file Landlord and Tenant Board applications in person at ServiceOntario at 199 Larch Street, Unit 300

The Landlord and Tenant Board (LTB) front counter in Sudbury is closing.

Starting September 4, 2018, Sudbury residents who want to file their LTB applications in person can do so at the neighbouring ServiceOntario counter, located in the same office where the LTB counter operated – 199 Larch Street, Unit 300.

Other Northern residents wishing to file an application in person can do so at ServiceOntario centres in 33 communities. All clients continue to have access to website resources, e-file, email, mail, fax and the provincial call centre.

There is no impact to LTB hearings and mediations that will continue to take place across Northern Ontario.

The LTB Northern Office will continue to accept and process documents for applications sent by mail or fax. Northern clients with an open case can continue to email the LTB application-specific inquiries to NO-ltb@ontario.ca.

The Sudbury counter has been operating with reduced hours since July 3, 2018.


LTB | July 9, 2018
2019 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for residential tenants without approval from the Landlord and Tenant Board, will be 1.8% for 2019. For more information, read the Rent Increase Guideline webpage and the 2019 Rent Increase Guideline brochure.


SBT | July 1, 2018
Changes to Rules of Procedure and New Practice Direction and Form for Communicating with the Social Benefits Tribunal

Starting in July 2018, the Social Benefits Tribunal (SBT) will progress to the use of electronic submissions from parties. The purpose of this is to improve the accessibility of the SBT by offering appellants another avenue of communication. Appellants still have the option of submitting documents by fax or mail.

The SBT has added a new Practice Direction on Communicating with the Social Benefits Tribunal and a new Form 10: Consent to Communicate by Email with the Social Benefits Tribunal. The SBT has also updated its Rules of Procedure to reflect these changes in communications. They will all come into effect on July 1, 2018.


CICB | June 19, 2018
New practice directions and forms

The CICB has adopted 3 new practice directions on reconsideration requests, review hearings and police witness participation. Additionally, the CICB has developed 2 new forms to Request a Reconsideration and to Request a Review hearing if parties disagree with a decision.

These practice directions further support the CICB’s new Rules of Procedure and provide helpful information to parties.

The new forms will help parties prepare and submit requests to the CICB in a clear and transparent way.


CFSRB | May 24, 2018
New Application and Appeal Forms

On April 30, 2018 the new Child, Youth and Family Services Act, 2017 came into effect, replacing the Child and Family Services Act.

The Child and Family Services Review Board (CFSRB) has amended its forms and Rules of Procedure to reflect the changes in legislation and our ongoing commitment to improve access to the CFSRB’s processes. Applicants filing applications or appeals with the CFSRB will now be required to use the new forms, which can be accessed here.

Parties before the CFSRB will notice few changes to the CFSRB’s processes as a result of the change in legislation, the most notable change being new application section numbers. Please contact us for more information.


CICB | April 30, 2018
New Practice Directions Posted for Review and Comment

The Criminal Injuries Compensation Board (CICB) has posted three documents for review and comment by members of the community and its stakeholders:

  1. A proposed Practice Direction on Reconsideration Requests
  2. A proposed Practice Direction on Requests for Review
  3. A proposed Practice Direction on Police Witnesses

These changes are intended to improve transparency and access to the CICB’s processes.

We encourage you to have a look at the proposed practice directions and provide your comments and ideas by Friday, May 11, 2018.

Send your submission:

By email: info.cicb@ontario.ca

or

By mail:
CICB Consultation
Attention: Patricia Fiorini
Criminal Injuries Compensation Board
655 Bay Street, 14th Floor
Toronto, Ontario M7A 2A3

Your submission may be shared with other stakeholders and may also be available to the public.


LTB | April 30, 2018
Change to Form N9

The LTB has updated the Tenant’s Notice to End the Tenancy (Form N9). Information has been included under “Important Information from the Landlord and Tenant Board” that explains under what circumstances a tenant may give their landlord a notice to end the tenancy because the landlord did not use the standard lease form. The standard lease form is now required for most tenancy agreements entered into on or after April 30, 2018. Tenants should use this updated form if they want to give their landlord a notice to end their tenancy.


CFSRB | April 10, 2018
Changes to Rules of Procedure

The Child and Family Services Review Board (CFSRB) has posted amended Rules of Procedure for review and comment by members of the community and its stakeholders.

These amendments were prepared in anticipation of the coming into force of the Child, Youth and Family Services Act, 2017 and our ongoing commitment to improve transparency and access to the CFSRB’s processes.

We encourage you to have a look at the new Rules of Procedure and provide your comments and ideas by April 24, 2018.

Please send your submission:

By email: CFSRB@ontario.ca

or

By mail:
CFSRB Consultation
Attention: Child and Family Services Review Board
655 Bay Street, 14th Floor
Toronto, Ontario M7A 2A3

Your submission may be shared with other stakeholders and may also be available to the public.


CICB | February 16, 2018
Changes to Rules of Procedure and New Practice Direction on Alleged Offenders

The CICB has developed new Rules of Procedure and a new Practice Direction on Alleged Offenders. These changes are intended to improve transparency of the CICB and enhance efficiency in its processes. Both documents come into effect on February 16, 2018.


LTB | February 7, 2018
Changes to Interpretation Guidelines

As a result of recent changes to the Residential Tenancies Act, some LTB Interpretation Guidelines have also been changed. Interpretation Guidelines are intended to assist the parties in understanding the LTB’s usual interpretation of the law, to provide guidance to LTB Members and promote consistency in decision-making. However, Guidelines are not binding and a Member may make a different decision depending on the facts of the case.

The following Guidelines have been recently changed:


LTB | February 7, 2018
Standard Lease Form

The government has released a standard lease form – Residential Tenancy Agreement (Standard Form of Lease). This form must be used for most private residential tenancy agreements that are entered into on or after April 30, 2018.

More information is available on the Ministry of Housing website.


LTB | February 1, 2018
Changes to LTB Forms L4 and C4

The LTB form L4: Application to End a Tenancy – Tenant Failed to Meet Conditions of a Settlement or Order has been updated. There are now two versions of the form:

  • Use Form L4-A if the mediated agreement or order that was not complied with was based on an L1 or L2 application filed on or before December 31, 2017.
  • Use Form L4-B if the mediated agreement or order that was not complied with was based on an L1 or L2 application filed on or after January 1, 2018.

Similarly there are now two versions of the Application to End the Occupancy of the Member Unit and Evict the Member because the Member Failed to Meet Conditions of a Settlement/OrderForm C4-A and Form C4-B.


LTB | January 30, 2018
LTB Pilots Early Resolution Discussions in the Rexdale Community of Toronto

In partnership with the Rexdale Community Hub (the Hub), the Toronto North LTB office is testing an early dispute resolution process. The process will be available to landlords when they file L2 eviction applications that involve tenants who live in the Rexdale community. The pilot started on January 22, 2018.

The goal of this process is to resolve tenancy problems that might lead to eviction without going to an LTB hearing. Tenants and landlords will have an Early Resolution Discussion at the Hub where various community resources are available to assist parties. An LTB dispute resolution officer will guide the discussion.

If the parties resolve all the issues in the application at the Early Resolution Discussion, the dispute resolution officer will draft a mediated agreement or a consent order that sets out what the parties have agreed to and close the application. If the parties don’t resolve all the tenancy issues, the application will go to an LTB hearing without delay.

Benefits of the Early Resolution Discussion process include:

  • Takes place closer to home; no need to travel to the LTB Toronto North Office
  • Access to on-site community based social services at the Hub
  • No application fee if the parties resolve all their tenancy issues at the Early Resolution Discussion
  • Keeps the tenant in the unit, where possible

For more information, contact the LTB at 416-645-8080 or 1-888-332-3234 (toll free).


LTB | January 19, 2018
New LTB Service Standards Give People a Better Idea of How Long it Will Take to Resolve their Case

Recognizing that some application types take longer to resolve than others, the LTB introduced new service standards on December 7, 2017. The standards give landlords and tenants a better idea of how long it will take to resolve their case.

Landlord and Tenant Board Service Standards

Applications to evict a tenant for non-payment of rent and for applications to collect rent the tenant owes (L1, L9):

  • Applications will be scheduled for a hearing within 25 business days
  • Decisions will be issued within 4 business days of the conclusion of the final hearing

All other applications (excluding L5 – Application for an Above Guideline Increase and A4s – Application to Vary the Amount of a Rent Reduction):

  • Applications will be scheduled for a hearing within 30 business days
  • Decisions will be issued within 10 business days of the conclusion of the final hearing

In its previous standards, the LTB committed to schedule hearings within 25 business days and issue decisions within 5 days, 80% of the time.

The LTB reports on how it is meeting its standards in the Social Justice Tribunals Ontario annual report.


LTB | December 29, 2017
Residential Tenancies Act Changes – January 1, 2018

The Residential Tenancies Act (RTA) is changing on January 1. These are the changes:

  1. Landlords will no longer be able to apply for a rent increase above the guideline because utility costs have increased, and the LTB will be able to deny an application if a landlord has not complied with an order to fix an elevator. See the bulletin Above Guideline Rent Increase Applications – The Law is Changing, for details.
  2. If the tenant doesn’t pay a landlord for damage they caused in the rental unit as required in a mediated agreement or order, landlords may be able to get an order terminating the tenancy and requiring the tenant to pay the unpaid damages. The LTB form L4: Application to End a Tenancy – Tenant Failed to Meet Conditions of a Settlement or Order, will be updated in February 2017 for landlords to make this request. This does not apply to mediated agreements or orders resulting from applications (L1 or L2) made before January 1, 2018. See section 78 of the RTA.
  3. Landlords will be able to serve a second, non-voidable N5: Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding, even if the tenant did not void the first N5 notice. (A tenant can “void” the N5: Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding notice by correcting the behavior or paying for damages within 7-days.). Landlords can serve the second N5 notice between 7 days and six months after the first notice. See section 68 of the RTA.
  4. If a landlord does not allow a former tenant to move back in after renovating the unit (after giving their tenant an N13: Notice to End your Tenancy Because the Landlord Wants to Demolish the Rental Unit, Repair it or Convert it to Another Use), the tenant can now ask to be compensated for moving costs, higher rent or other costs related to being denied the unit. A new reason has been added to the T5: Tenant Application – Landlord Gave a Notice of Termination in Bad Faith for tenants to make this claim. See section 57.1 of the RTA.
  5. The definition of supportive housing has changed. Supportive housing is exempt from the RTA. See section 5.1 of the RTA.

Changes to Forms

The LTB has updated these forms to reflect the changes:

Begin using these new forms immediately. Make sure you are getting the latest version of the form by clearing your browser cache. Old versions of these forms will be accepted until January 30, 2018.

For More Information
If you have questions about how these changes might affect your Landlord and Tenant Board application, call us toll free at 1-888-332-3234 or 416-645-8080 in the Toronto area.


LTB | December 29, 2017
Above Guideline Rent Increase Applications – The Law is Changing

On January 1, 2018, two changes to the Residential Tenancies Act that relate to the landlord’s Application for a Rent Increase above the Guideline will come into effect:

  1. A landlord will no longer be able to apply for a rent increase above the guideline because utility costs (e.g. fuel, electricity or water) have increased.
  2. If a landlord has not complied with an order to fix an elevator (issued by the LTB, the municipality or the Technical Standards and Safety Authority), the LTB can dismiss the application or require the landlord to fix the elevators before ordering an above guideline increase.

A landlord can still apply to the LTB for an increase above the guideline if:

  • the landlord’s costs for municipal taxes and charges have increased significantly
  • the landlord has done major repairs or renovations (these are called capital expenditures), or
  • the landlord has operating costs for security services performed by persons who are not employees of the landlord.

Changes to Form L5

The LTB has updated L5: Application for an Above Guideline Increase to reflect the changes. Begin using this new form immediately. Make sure you are getting the latest version of the form by clearing your browser cache. Old versions of this forms will be accepted until January 30, 2018.


SJTO | December 22, 2017
SJTO Member Diversity Survey

SJTO conducted its second member diversity survey in June. Among those who responded, 7.7% were Francophone, 8% were gay, lesbian or bisexual and 18.2% had a disability. 23% were non-white and, of those, 4.2% were Aboriginal. Nearly 50% were 55 years of age or over. SJTO continues to be at or above the percentages in the Ontario census. Read the full results.


HRTO | December 21, 2017
Vacancy Notice – Human Rights Tribunal of Ontario Practice Advisory Committee

The HRTO Practice Advisory Committee (PAC) has two vacancies for members who regularly represent parties before the HRTO. The PAC has an opening for one member who regularly represents respondents and one member who regularly represents applicants.

The PAC is looking for people who are familiar with HRTO procedures and can contribute to the PAC’s mandate to provide consultation and feedback about HRTO’s policies, practices, rules, practice directions and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

The Terms of Reference for the Human Rights Tribunal of Ontario Practice Advisory Committee can be found on the SJTO website.

To express your interest in serving as a member of the HRTO Practice Advisory Committee, please send a resume and brief statement of interest to Christine Dion at Christine.Dion@Ontario.ca by Friday, January 19, 2018. The new members will be selected by the current co-chairs, Ms. Antonella Ceddia and Ms. Kate Hughes.


SBT | December 11, 2017
Parties to a Disability Appeal Can Soon Agree to Settle at the Hearing

Starting January 1, Social Benefits Tribunal appellants and the Disability Adjudication Unit of the Ministry of Community and Social Services will be able to agree to settle a disability appeal during the hearing.

If the two sides agree on a way to settle the appeal, they will be asked to put their agreement in writing using a Confirmation of Settlement and Request for Consent Order form. This agreement can happen before, during or at the end of the hearing.

The parties will then ask the member to close the case by issuing a consent order. A consent order is when an agreement proposed by the parties becomes an order of the tribunal. If the member is satisfied that both sides understand the terms of the agreement, they will issue the consent order and close the case. In these cases, the member will not make a decision. The consent order closes the case.

On December 29, three documents that support this change will be posted to the SBT website:

These documents become effective on January 1, 2018.


CICB | December 11, 2017
Rules and Practice Direction Posted for Review and Comment

The Criminal Injuries Compensation Board (CICB) has posted new Rules of Procedure and a proposed Practice Direction on Alleged Offenders for review and comment by members of the community and its stakeholders.

These changes are intended to improve transparency of the CICB and access to its processes.

We encourage you to have a look at the new Rules of Procedure and the proposed Practice Direction on Alleged Offenders and provide your comments and ideas by January 8, 2018.

Send your submission by email or by mail:

Email: info.cicb@ontario.ca

Mail:
CICB Consultation
Attention: Patricia Fiorini
Criminal Injuries Compensation Board
655 Bay Street, 14th Floor, Toronto, Ontario M7A 2A3

Your submission may be shared with other stakeholders and may also be available to the public.


HRTO | November 7, 2017
New Videos Show What Hearings and Mediations are Like

New videos posted to the Human Rights Tribunal of Ontario (HRTO) website show people what a mediation and hearing at the HRTO might really be like.

The videos can be accessed through the FAQs, Videos & Guides page. They are also featured as part of the “Mediation” and “During the Hearing” steps on the Application and Hearing Process page.

HRTO staff and adjudicators played roles in the videos and provided the voiceover.

Offering videos make the tribunal more accessible for everyone, but particularly for people who are visual learners or have disabilities affecting language processing.

The videos are captioned and transcripts are posted in html format.


SBT | November 7, 2017
New Video Shows What Hearings are Like

A new video posted to the Social Benefits Tribunal (SBT) website shows what a hearing is really like.

The video can be accessed through the Video & FAQ page. It is also featured under the “At the Hearing” heading on the Appeal and Hearing Process page.

SBT staff and adjudicators played roles in the video and provided the voiceover.

Having videos available makes the tribunal more accessible for everyone, but particularly for people who are visual learners or have disabilities affecting language processing.

The videos are captioned and transcripts are posted in html format.


LTB | September 1, 2017
New requirements for landlords who evict because they would like to move in

The Ontario government has introduced new requirements for landlords who would like to evict a tenant so they or someone in their family can live in the unit.

Starting September 1, 2017, the landlord or family member must intend to live in the unit for at least one year. The landlord must also either give the tenant the equivalent of one month’s rent or offer the tenant another unit that the tenant accepts.

Only individual landlords, not corporations, can give notice of termination for this reason.

Changes to LTB Forms

The LTB has updated these four forms to reflect the changes:

Begin using these new forms immediately. Make sure you are getting the latest form by clearing your browser cache. Old versions of these forms will be accepted until September 30, 2017.


CICB | August 1, 2017
Changes to Rules of Procedure and New Practice Direction on Recording Hearings

The Criminal Injuries Compensation Board (CICB) has made changes to its Rules of Procedure. Among other changes, the amended rules:

  • incorporate Social Justice Tribunals Ontario’s Common Rules into the CICB Rules
  • allow youth applications to be filed by a legal representative, a litigation guardian, or the youth themselves
  • stipulate that the CICB will record its hearings

The CICB has also developed a new Practice Direction on Recording Proceedings to support rule 7.4: “Recording”.

See all the changes by reading the amended CICB rules: 1.8, 2.2.1, 2.4, 2.10, 2.14, 7.4 and the SJTO Common Rules of Procedure.

The rule changes and the new practice direction are intended to make CICB processes more accessible and transparent. Both documents come into effect on August 1, 2017.


HRTO | July 21, 2017
SJTO Child and Youth Division Launches Pilot at HRTO

The Child and Youth Division (CYD) was created by the SJTO to ensure access to justice for children and youth who come to its tribunals. In June 2017, the CYD launched a pilot project where child and youth cases from the Human Rights Tribunal of Ontario are streamed to a specialized panel of adjudicators and mediators with expertise in child and youth issues. A specialized panel ensures that child and youth cases are handled by adjudicators and mediators who understand the barriers children and youth may face at the HRTO. Cases will be assessed and triaged as “urgent”, “fast-tracked” or “normal” depending on the circumstances of each case.


SJTO | June 26, 2017
SJTO’s 2015-16 Annual Report

The SJTO 2015-16 annual report was recently tabled in the legislature and has now been posted. The report includes statistics and accomplishments for each of the SJTO tribunals and the cluster as a whole.


LTB | June 22, 2017
2018 Rent Increase Guideline

The Ontario government has announced that the annual Rent Increase Guideline, the maximum percentage by which a landlord can increase the rent for residential tenants without approval from the Landlord and Tenant Board, will be 1.8% for 2018. For more information, read the news release and the 2018 Rent Increase Guideline brochure.


CICB | June 1, 2017
Rules and Practice Direction Posted for Review and Comment

The Criminal Injuries Compensation Board (CICB) has posted two documents for review and comment by members of the community and its stakeholders:

  1. A proposed Practice Direction on Recording Hearings
  2. Amended Rules of Procedure

The amended rules:

  • incorporate Social Justice Tribunals Ontario’s Common Rules into the CICB Rules of Procedure
  • introduce a new rule for applications by youth
  • amend the rule on recording hearings

These changes are intended to improve transparency and access to the CICB’s processes. We encourage you to have a look at the proposed Rules and Practice Direction and provide your comments and ideas by Friday, June 23, 2017.

Send your submission:

By email:
info.cicb@ontario.ca

By mail:
CICB Consultation
Attention: Patricia Fiorini
Criminal Injuries Compensation Board
655 Bay Street, 14th Floor
Toronto, ON M7A 2A3

Your submission may be shared with other stakeholders and may also be available to the public.


CICB | May 26, 2017
Criminal Injuries Compensation Board no longer asking for claimants’ criminal records search

As of March 30, 2017, the CICB is no longer asking claimants to consent to a criminal records (CPIC) search. This change addresses concerns that the requirement to provide consent could deter victims from applying.


Make sure you can pay on LTB e-File

On April 30, 2017, the LTB e-File online payment system got a security update. As a result, a small percentage of clients who are using an older browser or operating system (Windows XP and/or Internet Explorer 8, for example) will no longer be able to pay on LTB e-File.

Take a moment now to see if you will be able to pay online:

  1. Click on this link
  2. Ignore the big message at the top of the screen.
  3. Look at the section called “Version”.
  4. If anything less than TLS 1.2 appears there (e.g. SSL, TLS 1.0, TLS 1.1), you won’t be able to pay online.
    • Try using a different browser (like Chrome or Firefox) or you can file by mail or in person at an LTB office.

 


CICB | March 13, 2017
Practice Direction on Public Access to Hearings

The CICB has a new Practice Direction on Public Access to Hearings. The practice direction clarifies:

  • when hearings will be closed to the public
  • expectations for members of the public who are observing a hearing
  • how the terms of publication bans will be communicated
  • the rules for use of cell phones, video and audio recording equipment

Read the Practice Direction on Public Access to Hearings.

 


CFSRB | March 7, 2017
New Associate Chair appointed to the Child and Family Services Review Board and the Custody Review Board

Jennifer Scott has been appointed Associate Chair, Child and Family Services Review Board and Custody Review Board effective February 22, 2017.

Jennifer has been a vice chair with the Human Rights Tribunal of Ontario (HRTO) since 2012. Before joining the HRTO, she served as both counsel and vice chair at the CFSRB and CRB.

Her passion and experience working in the area child and youth law will be an excellent platform for the continued development of Social Justice Tribunals Ontario’s Child and Youth Division.

In addition to being a member of the board, an associate chair provides day-to-day oversight of the board, assigns cases, provides jurisprudential leadership and is a member of Social Justice Tribunals Ontario’s executive committee.

Jennifer replaces outgoing chair Suzanne Gilbert, whose appointment expired on February 19, 2017.

 


CFSRB | March 7, 2017
New Associate Chair appointed to the Child and Family Services Review Board and the Custody Review Board

Jennifer Scott has been appointed Associate Chair, Child and Family Services Review Board and Custody Review Board effective February 22, 2017.

Jennifer has been a vice chair with the Human Rights Tribunal of Ontario (HRTO) since 2012. Before joining the HRTO, she served as both counsel and vice chair at the CFSRB and CRB.

Her passion and experience working in the area child and youth law will be an excellent platform for the continued development of Social Justice Tribunals Ontario’s Child and Youth Division.

In addition to being a member of the board, an associate chair provides day-to-day oversight of the board, assigns cases, provides jurisprudential leadership and is a member of Social Justice Tribunals Ontario’s executive committee.

Jennifer replaces outgoing chair Suzanne Gilbert, whose appointment expired on February 19, 2017.

 


LTB | February 24, 2017
LTB will email Notice of Hearing Packages to Bulk Filers

Starting March 1, 2017, applicants filing bulk applications (three or more applications at the same time), will notice the following changes:

  1. The LTB will serve applicant Notice of Hearing packages by email to bulk-filers
    The LTB tested this process with selected applicants. The applicants liked the process and the LTB found it was efficient.
  2. Applicants must complete a Bulk Application Information Sheet and include it when they bulk file.
    The completed sheet provides information about the applications in the bulk filing.

    It also tells the LTB:

    • who should receive the packages
    • whether the person bulk filing wants to:
      1. get their packages by email (to be sent to an email address they provide), or
      2. pick up their packages at the LTB office where they filed.
  3. The LTB will no longer send Notice of Hearing packages to bulk filers by regular mail.

Some processes unchanged

The LTB will continue to send Notice of Hearing packages by regular mail to:

  • tenants and other respondents in bulk-filed applications
  • landlords and tenants involved in applications that are not bulk-filed

These changes don’t apply to:

  • Co-op eviction applications
  • Above guideline increase applications
  • Applications to vary the amount of a rent reduction

LTB | February 8, 2017
LTB forms – Make sure you are getting the latest version

The LTB frequently makes changes to its forms and other documents on the website.  For example, the LTB recently updated the fee and payment information on most of its forms, added content to the Application for an Above Guideline Increase form and added filing fee checkboxes to the L1/L9 – Information Update as of the Hearing Day form

Follow the rules below to make sure you always have the most up-to-date version of the document you need.

  1. Clear your browser’s cache often
    Most browsers will store (or “cache”) webpages and documents on the hard drive of your computer so you can access them faster in the future. While this feature may save you time, it may also mean you are not accessing the most up-to-date version of these documents.
    You can usually clear your cache by holding down the “Ctrl” key and the “F5” key at the same time, or by using Ctrl+Shift+Delete.
  2. Delete old saved forms 
    If you save LTB forms on your computer, make a point to visit the LTB Forms page once a month, so you can replace old versions with new ones.

SJTO | January 25, 2017
SJTO’s 2014-15 Annual Report

The SJTO 2014-15 annual report was recently tabled in the legislature and has now been posted. The report includes statistics and accomplishments for each of the SJTO tribunals and the cluster as a whole.


SBT | January 20, 2017
New Consent Orders – Public Consultation

The Social Benefits Tribunal (SBT) is moving to resolve disability appeals at the hearing through consent orders.  If parties can settle an appeal at the hearing and the member is satisfied that they understand the terms of the agreement, the member may issue a consent order which will close the appeal.
The public is invited to review and provide written comments on the following documents by February 17, 2017.

Submit Feedback

You may submit your feedback to SBT:

By email:
askSBT@ontario.ca

By mail:
SBT Consultations
655 Bay Street, 14th Floor
Toronto, ON  M7A 2A3

By fax:
SBT Consultations
416-326-0978 or 1-800-753-3895

Social Benefits Tribunal is collecting comments and suggestions related to the initiatives described above. Any submission you make concerning these initiatives, including those sent to askSBT may be shared with other stakeholders and may also be available to the public.


LTB | January 16, 2017
New Summons Form (Lawyers and Paralegals Only)

LTB has a new Summons form. Lawyers and paralegals must now submit this form when they are requesting a summons from the LTB.

The summons is posted on the Forms section of the website under “Other Forms”.  The summons should be submitted together with a Request for the LTB to Issue a Summons.

People who are not lawyers or paralegals do not need to complete the summons. LTB members (adjudicators) will complete the summons form for people without legal representation.

For more information, see LTB Rule 23, and the Requesting a Summons brochure.


LTB | December 19, 2016
A New Approach to Applications for a Rent Increase Above the Guideline

Starting March 1, 2017, the LTB will hold case management hearings for applications filed by landlords who want to raise rent above the guideline because they have made capital expenditures (renovations, repairs, replacements or additions). The case management hearing will give both sides an opportunity to discuss, and possibly agree on, a fair rent increase.

During a case management hearing, a dispute resolution officer from the LTB will guide the landlord and tenants through the landlord’s application and explain how increases are calculated. Both sides will have an opportunity to raise issues and ask questions. Then the dispute resolution officer will try to help the two sides reach an agreement. If they reach an agreement, the dispute resolution officer will record the terms of the agreement in an order called a consent order.

If the application is not settled at the case management hearing, it will be scheduled for a full hearing with an adjudicator on another day.

All dispute resolution officers will follow a standard case management hearing structure. Landlords and tenants will receive information on how to prepare for the case management hearing together with their notice of hearing.

About “Above Guideline Rent Increase” Applications

In 2015-16, the LTB received 433 Applications for a Rent Increase Above the Guideline (Form L5) This number accounted for 0.6% of all applications filed by landlords.

In this type of application, a landlord can ask the LTB to allow a rent increase of more than the guideline for any of these reasons:

  • The municipal taxes and charges for the residential complex increased by an “extraordinary” amount
  • The utility costs for the residential complex increased by an “extraordinary” amount
  • Operating costs for security services for the residential complex have been experienced for the first time or have increased
  • Capital expenditure work was done in the residential complex.

The rent increase guideline applies to most private residential rental accommodation covered by the Residential Tenancies Act. The guideline is the most a landlord can increase the rent without applying to the LTB. The 2017 rent increase guideline is 1.5%.


LTB | December 6, 2016
Changes to Application Fees in January 2017

Landlord and Tenant Board (LTB) application fees are increasing on January 16, 2017.

Most application fees are increasing by approximately 10%. Also, a fee is being introduced for two tenant applications which were previously free, bringing all tenant applications to $50.

Tenant application fees have not increased since the LTB was established in 1998. Landlord application fees were last increased in 2009.

This chart compares the new fees with the old ones.

Offsetting the Fee Changes for People with a Low Income

People with a low income can request a fee waiver. As of January 16, the income threshold for fee waivers will increase by 10% to offset the increase in fees.

This chart compares the new fee waiver thresholds with the old ones.

E-File Discount

Applications filed through LTB e-File will receive a discount on the new fee. The four most common application types can be e-filed, which together account for 80% of all applications received at the LTB.

For more information, you can call and speak to one of our customer service officers toll-free at 1-888-332-3234 or 416-645-8080 in the GTA.


LTB | December 1, 2016
Vacancies – Practice Advisory Committee

The Landlord and Tenant Board (LTB) Practice Advisory Committee has three vacancies among the six members who regularly represent parties before the LTB.

The vacancy is for two individuals who primarily represent landlords and one individual who primarily represents tenants.

The Committee is looking for individuals who are familiar with LTB procedures and can contribute to the Committee’s mandate to provide consultation and feedback about LTB’s policies, practices, rules, practice directions, initiatives and services. Committee members are expected to attend at least three meetings a year and participate with candour and discretion.

Details about the Committee and its mandate can be found in the Terms of Reference.

To express your interest in serving as a member of the LTB Practice Advisory Committee, please send a resume and brief statement of interest to ltb@ontario.ca by Friday, December 23.

The new member will be selected by the current co-chairs, Mr. John Dickie and Mr. Jack Fleming.


CICB | November 7, 2016
CICB has a new address

Starting November 28, 2016, all mail for the Criminal Injuries Compensation Board should be sent to:

655 Bay Street, 14th floor
Toronto, ON M7A 2A3

The phone and fax numbers have not changed.

To drop off a document or speak to someone in person about your file or the application process, visit 655 Bay Street, 14th Floor, Toronto.


ARB | March 26, 2020
ARB Update

Please review the ARB’s latest memo regarding the Emergency Order.


TO | March 13, 2020
Tribunals Ontario’s New Policy for Hearings

As the COVID-19 situation continues to evolve, Tribunals Ontario is taking action to safeguard the health and well-being of front-line workers and Ontarians, while continuing to ensure access to justice.

Effective today, Tribunals Ontario is implementing a new policy to postpone in-person hearings and reschedule to a later date. Where feasible, alternative hearing options such as written and telephone hearings will be considered to minimize disruption to hearings across the organization. In addition, all front-line counter services will be closed as of Monday March 16 until further notice.

Tribunals Ontario will continue to provide accommodation for people who have needs related to any of the grounds listed in the Human Rights Code.

Impacted individuals with upcoming hearing dates will be notified by staff via email to make the necessary arrangements. Parties should contact their tribunal or board for more information on the new policy.

In addition, we are requesting Ontarians to not attend to any tribunal or board location in-person if they have been advised by Public Health, their doctor or the Ministry of Health website to self-isolate due to possible exposure to the coronavirus (COVID-19).

Tribunals Ontario is monitoring COVID-19 developments and will update our policy based on advice from the Ministry of Health, Chief Medical Officer of Health and public health officials to protect Ontarians.

Tribunal and board contact information is listed on our website:

For general inquiries, please email TO-TDO@ontario.ca

MEDIA CONTACT
Sarah Copeland
Communications Branch
Media.TO-TDO@ontario.ca


ARB | March 3, 2020
Legacy Appeals Hearing Month Change

Please be advised that as of March 2020, the Hearing Month on the Legacy Master List will change from 6 months to 2 months (from the evidence due date) to ensure all previous cycle appeals are resolved before the next return of the roll.


ARB | February 14, 2020
Tribunals Ontario Fee Increases

Effective April 1, 2020, application fees are increasing by six per cent for the Assessment Review Board (ARB), the Landlord and Tenant Board (LTB) and the Licence Appeal Tribunal (LAT).

The increase in fees is necessary to fulfil Tribunals Ontario’s commitment to offset the cost of providing fair, impartial, and high-quality adjudication to Ontarians who have disputes. The fees are still structured so that services are reasonable and accessible.

Please see the new fees listed below.

Assessment Review Board
The residential fee is increasing from $125.00 to $132.50 per appeal, regardless of taxation year.
The non-residential fee is increasing from $300.00 to $318.00 per appeal, regardless of taxation year.

Licence Appeal Tribunal
The application fee is increasing from $100.00 to $106.00.

Landlord and Tenant Board
Most application fees are increasing by six per cent. Please see the list below of new fees.
Fees for copies of documents, hearing recordings, tenant applications for additional units and Rules and Guidelines are not increasing.

The LTB will continue to provide fee waivers to low-income clients to ensure access to justice.

Application Fees for Landlords

Application Fees for Landlords
Application Fees for Landlords Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $190.00 $201.00
A3 Combined Application $190.00 $201.00
A4 Vary Rent Reduction Amount $190.00 $201.00
L1 Termination and Non-Payment of Rent $190.00 $201.00
L1 Termination and Non-Payment of Rent e-file $175.00 $186.00
L2 Terminate Tenancy & Evict $190.00 $201.00
L2 Terminate Tenancy & Evict e-file $175.00 $186.00
L3 Termination-Tenant gave Notice $190.00 $201.00
L5 Rent Increase Above Guidelines $220.00 $233.00
L5 Rent Increase Above Guidelines – Additional Units Above the First 10 Units $10.00 $10.00
L6 Review of Provincial Work Order $190.00 $201.00
L7 Transfer Tenant to Care Home $190.00 $201.00
L8 Tenant Change Locks $190.00 $201.00
L9 Application to Collect Rent $190.00 $201.00
L4 Term. Tenancy: Failed Settlement No charge No charge

Application Fees for Tenants

Application Fees for Tenants
Application Fees for Tenants Current Fee New Fee
A1 Determine Whether Act Applies $50.00 $53.00
A2 Sublet or Assignment $50.00 $53.00
A3 Combined Application $50.00 $53.00
A4 Vary Rent Reduction Amount $50.00 $53.00
T1 Rebate $50.00 $53.00
T2 Tenant Rights $50.00 $53.00
T2 Tenant Rights e-file $45.00 $48.00
T3 Rent Reduction $50.00 $53.00
T4 LL did not comply with an Agreement $50.00 $53.00
T5 Bad Faith Notice of Termination $50.00 $53.00
T6 Maintenance $50.00 $53.00
T6 Maintenance e-file $45.00 $48.00
T7 Application about Suite Meter $50.00 $53.00
Request to Review Order $55.00 $58.00

Application Fees for Co-ops

Application Fees for Co-ops
Application Fees for Co-ops Current Fee New Fee
C1 Application to End the Occupancy and Evict the Member based on Non-Payment of Regular Monthly Housing Charges and to Collect the Housing Charges that the Co-op Member Owes $190.00 $201.00
Combine Co-op Applications $190.00 $201.00
C2 Application to End the Occupancy of the Member Unit and Evict the Member $190.00 $201.00
C3 Application to End the Occupancy of the Member Unit and Evict the Member – Based on the Member’s Consent or Notice $190.00 $201.00
C4 Application to End the Occupancy of the member Unit and Evict the Member because the Member failed to Meet Conditions of a Settlement/Order No charge No charge
Request to Review Order (Co-op) $55.00 $58.00



Media Contact

Sarah Copeland
Communications Advisor
Media.TO-TDO@ontario.ca


ARB | November 27, 2019
Upcoming Changes FAQ

Further to the Tribunals Ontario Memoranda setting out upcoming changes to the Assessment Review Board (ARB “the Board”), dated July 3rd, 2019 and November 22, 2019, this FAQ is intended to assist in answering some questions.


ARB | November 22, 2019
ARB Upcoming Changes – January 2020

The Board has reviewed all stakeholders’ comments provided through earlier feedback and finalized changes to be implemented as of January 2020. Please refer to full changes as outlined in this memo.


ARB | July 8, 2019
Proposed Amendments to the ARB Rules of Practice and Procedure Now Open for Comments

A number of changes have been proposed to the ARB’s Rules of Practice and Procedure.

The public is welcome to review the proposed changes  and email comments and suggestions to the ARB Registrar, with the subject line Comments on Proposed Rules Changes.

Feedback received between July 8, 2019 and August 2, 2019 will be considered by Tribunals Ontario before any Rule changes are implemented. Only feedback on the Rules with proposed changes will be considered by the ARB.

More information regarding the proposed changes please refer to the ‘Upcoming Changes Memo’ dated July 3, 2019 as well as the FAQ document.

Explanatory Note

Further to the Board’s memo dated July 3, 2019, please see below for clarification to changes at the Assessment Review Board.

Proposed Changes:

Any appeal from a previous cycle that does not have a current cycle appeal (2017-2020) will be set to a new expedited Schedule of Events timeline, even if the appeal has been assigned a Commencement Date.

Properties affected by this proposed change are in the General Stream. Any property appeal currently active will be removed from any existing Schedule of Events regardless where the appeal is in the Schedule and will have a new Commencement Date set with new timelines.  The Board is proposing an 18 week schedule up to the filing of evidence.  Following the Mandatory Meeting, a Case Conference (formerly called a Settlement Conference) will be scheduled and, if required, a hearing event held to resolve the appeals.

All appeals will be scheduled together regardless of whether the appeals were in the last cycle or earlier.  There are currently 646 properties, 1,829 appeals in the General stream that are affected by this proposal.

There will be an expedited process for dismissal of appeals for non-compliance with the Schedule of Events.

Currently on the Board’s website, there is a Request to Dismiss a General Proceedings form for non-compliance with Statement of Issues.  The Board is proposing that a request to dismiss an appeal can be filed with the Board at any time within the lifespan of an appeal.  This will include any non-compliance of the Schedule of Events including any non-compliance of the Rules of Practice.

The Board continues to expect the parties to work cooperatively if there are any adjustments to the timelines up to the Mandatory Meeting date.

Every appeal will be assigned a “hearing event month.” If a hearing becomes necessary, it will be scheduled to take place during this month.

All appeals that are currently active with the Board, and that have been assigned a Commencement Date, will have a “hearing month” assigned.  A “hearing month” will inform the parties what month the Board expects that a hearing, if required, would be scheduled. There will be no specific date provided, only the month that the hearing is anticipated to be held.  This month will be assigned 16to 24 weeks after the evidence due date in the Schedule of Events, unless there is a reason to schedule it earlier.

The Board expects that this proposal will assist the parties in organizing their appeal work by anticipating what window of time a hearing will be scheduled, if so required.

All hearing events before the Board will be scheduled as an electronic hearing unless there is prejudice as per section 5.2(2) of the Statutory Powers Procedure Act and the Board’s Rules.

In both the Summary and General Stream, Case Conferences and Hearings will be set to an electronic hearing format as a default effective as of the implementation date.  If there is a reason why the hearing should be held in-person, the Board will review any requests via the Expedited Board Direction form.  Motions will continue to be dealt with in writing.

Schedule of Events – General Stream Appeals will be reduced from 66-104 weeks to 40 weeks. This change will affect Commencement Dates on or after October 15, 2019.

As per the memo dated July 3, 2019, the Board is taking this opportunity to consider changes to our delivery model and enhance our effectiveness and efficiency.

Reducing the Schedule of Events timelines would still allow sufficient time to work on resolving the appeal and have settlement meetings if required.  The Board must ensure that all active appeals continue to be resolved, in a timely manner that is reasonable. The Board will continue to consider requests to extend time via Expedited Board Direction form.  Motions will continue to be dealt with in writing.

The Board continues to expect parties to work together to move towards resolution.

The terms “Mediation” and “Settlement Conference” will be replaced with the term “Case Conference” in the Board’s Rules.

All references in the Board’s Rules of Practice and Procedure and guidance documents will replace the term “Settlement Conference” with the term “Case Conference”.  This term is being used to make it more consistent with terms used in other tribunals and boards within Tribunals Ontario. There is no substantive or procedural change intended from this proposal.  As with Settlement Conferences, if the appeals are not resolved, a hearing event will be scheduled.

Schedule of Events – Summary Stream Appeals will be updated to allow for a staggered approach to disclosing issues, and the term “disclosure” will be changed to reflect “description of issues.”

The Board has maintained the original timing of 14 weeks for the Schedule of Events for the Summary Stream. However, upon the assignment of the Commencement Date, the person filing the appeal must provide a “description of the issues” to all parties immediately, and during weeks one to four, any party responding or disputing the description of issues will serve the response on all parties, before the filing of the mandatory meeting form.  The Board continues to expect parties to work together to move towards resolution.

Rule 18(d) will be amended to more specifically require that “grounds” for appealing to the Board are articulated.  This amendment not come into effect until the 2021-2024 cycle of appeals.

The Board will be amending its Rules to require the appellant to identify the grounds to file an appeal.  In short, the simple statement that an assessment is “too high” will be insufficient.  Instead, the appellant will be required to identify the reasons for the appeal such that other parties can have a fulsome understanding of the issues and why they are filing the appeal with the Board

A Practice Direction will be developed in advance of the 2021-2024 assessment cycle.


ARB | July 3, 2019
ARB Proposes Changes to its Processes

To continue improving its processes, the Assessment Review Board is proposing a number of changes to its Rules and some of its practices, outlined in this memo. The proposed Rules will be posted for review on our website on July 8, 2019.

Explanatory Note

Further to the Board’s memo dated July 3, 2019, please see below for clarification to changes at the Assessment Review Board.

Proposed Changes:

Any appeal from a previous cycle that does not have a current cycle appeal (2017-2020) will be set to a new expedited Schedule of Events timeline, even if the appeal has been assigned a Commencement Date.

Properties affected by this proposed change are in the General Stream. Any property appeal currently active will be removed from any existing Schedule of Events regardless where the appeal is in the Schedule and will have a new Commencement Date set with new timelines.  The Board is proposing an 18 week schedule up to the filing of evidence.  Following the Mandatory Meeting, a Case Conference (formerly called a Settlement Conference) will be scheduled and, if required, a hearing event held to resolve the appeals.

All appeals will be scheduled together regardless of whether the appeals were in the last cycle or earlier.  There are currently 646 properties, 1,829 appeals in the General stream that are affected by this proposal.

There will be an expedited process for dismissal of appeals for non-compliance with the Schedule of Events.

Currently on the Board’s website, there is a Request to Dismiss a General Proceedings form for non-compliance with Statement of Issues.  The Board is proposing that a request to dismiss an appeal can be filed with the Board at any time within the lifespan of an appeal.  This will include any non-compliance of the Schedule of Events including any non-compliance of the Rules of Practice.

The Board continues to expect the parties to work cooperatively if there are any adjustments to the timelines up to the Mandatory Meeting date.

Every appeal will be assigned a “hearing event month.” If a hearing becomes necessary, it will be scheduled to take place during this month.

All appeals that are currently active with the Board, and that have been assigned a Commencement Date, will have a “hearing month” assigned.  A “hearing month” will inform the parties what month the Board expects that a hearing, if required, would be scheduled. There will be no specific date provided, only the month that the hearing is anticipated to be held.  This month will be assigned 16to 24 weeks after the evidence due date in the Schedule of Events, unless there is a reason to schedule it earlier.

The Board expects that this proposal will assist the parties in organizing their appeal work by anticipating what window of time a hearing will be scheduled, if so required.

All hearing events before the Board will be scheduled as an electronic hearing unless there is prejudice as per section 5.2(2) of the Statutory Powers Procedure Act and the Board’s Rules.

In both the Summary and General Stream, Case Conferences and Hearings will be set to an electronic hearing format as a default effective as of the implementation date.  If there is a reason why the hearing should be held in-person, the Board will review any requests via the Expedited Board Direction form.  Motions will continue to be dealt with in writing.

Schedule of Events – General Stream Appeals will be reduced from 66-104 weeks to 40 weeks. This change will affect Commencement Dates on or after October 15, 2019.

As per the memo dated July 3, 2019, the Board is taking this opportunity to consider changes to our delivery model and enhance our effectiveness and efficiency.

Reducing the Schedule of Events timelines would still allow sufficient time to work on resolving the appeal and have settlement meetings if required.  The Board must ensure that all active appeals continue to be resolved, in a timely manner that is reasonable. The Board will continue to consider requests to extend time via Expedited Board Direction form.  Motions will continue to be dealt with in writing.

The Board continues to expect parties to work together to move towards resolution.

The terms “Mediation” and “Settlement Conference” will be replaced with the term “Case Conference” in the Board’s Rules.

All references in the Board’s Rules of Practice and Procedure and guidance documents will replace the term “Settlement Conference” with the term “Case Conference”.  This term is being used to make it more consistent with terms used in other tribunals and boards within Tribunals Ontario. There is no substantive or procedural change intended from this proposal.  As with Settlement Conferences, if the appeals are not resolved, a hearing event will be scheduled.

Schedule of Events – Summary Stream Appeals will be updated to allow for a staggered approach to disclosing issues, and the term “disclosure” will be changed to reflect “description of issues.”

The Board has maintained the original timing of 14 weeks for the Schedule of Events for the Summary Stream. However, upon the assignment of the Commencement Date, the person filing the appeal must provide a “description of the issues” to all parties immediately, and during weeks one to four, any party responding or disputing the description of issues will serve the response on all parties, before the filing of the mandatory meeting form.  The Board continues to expect parties to work together to move towards resolution.

Rule 18(d) will be amended to more specifically require that “grounds” for appealing to the Board are articulated.  This amendment not come into effect until the 2021-2024 cycle of appeals.

The Board will be amending its Rules to require the appellant to identify the grounds to file an appeal.  In short, the simple statement that an assessment is “too high” will be insufficient.  Instead, the appellant will be required to identify the reasons for the appeal such that other parties can have a fulsome understanding of the issues and why they are filing the appeal with the Board

A Practice Direction will be developed in advance of the 2021-2024 assessment cycle.