Ontario Civilian Police Commission Key Performance Indicators
On April 1, 2024, the Community Safety and Policing Act, 2019 (CSPA) came into force and the Police Services Act (PSA) was repealed. The OCPC cannot accept any new appeals, applications, or requests for investigation, and the applicable CSPA entities will assume responsibility for any new cases.
Following September 1, 2025, the OCPC will no longer be reporting KPI data due to its dissolution, and the respective data fields will be blank. From April 1, 2025 to August 31, 2025, the OCPC’s data will be included or otherwise indicate N/A if there is no data to be reported on.
Reporting period: April 1, 2025 to March 31, 2026
Ontario Civilian Police Commission Key Performance Indicators
| Ontario Civilian Police Commission (OCPC) Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 2025-2026 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2025-2026 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the OCPC in English | N/A | N/A | N/A | N/A | N/A | ||||||
| In-Person Hearing Events in English | N/A | N/A | N/A | N/A | |||||||
| Electronic Hearing Events in English | 2 | N/A | N/A | N/A | |||||||
| Written Hearing Events in English | N/A | N/A | N/A | N/A | |||||||
| Volume of in-person, electronic and written hearing events held at the OCPC in French / Bilingual | N/A | N/A | N/A | N/A | N/A | ||||||
| In-Person Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | |||||||
| Electronic Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | |||||||
| Written Hearing Events in French / Bilingual | N/A | N/A | N/A | N/A | |||||||
| Number of eligible accommodation requests granted (in whole or in-part) by the OCPC | N/A | N/A | N/A | N/A | N/A | ||||||
| Percentage of hearings scheduled within 90 calendar days from the receipt of an application/appeal | 80% | N/A | N/A | N/A | N/A | ||||||
| Percentage that the OCPC proceeds to a first held hearing event within 90 days from the application/appeal completed/perfected date | 80% | N/A | N/A | N/A | N/A | ||||||
| Decisions issued within 90 calendar days from the conclusion of a hearing | 80% | N/A | N/A | N/A | N/A | ||||||
| Percentage of cases within the 12-month (365 calendar days) case lifecycle for OCPC in English | 80% | N/A | N/A | N/A | N/A | ||||||
| Percentage of cases within the 12-month (365 calendar days) case lifecycle for OCPC in French / Bilingual | 80% | N/A | N/A | N/A | N/A | ||||||
Note:
The OCPC does not report on matters related to alternative dispute resolution (ADR), as such activities fall outside the scope of its legislative mandate.
Ontario Civilian Police Commission Key Performance Indicators Archive
More information can be found on the Ontario Civilian Police Commission KPI archives webpage.