Category: Operational Updates

We are writing to provide an update on changes to the appeal payment process. On January 29, 2021 and June 18, 2021, the Assessment Review Board (ARB) issued memos providing an overview of the ARB’s Digital-First Approach plan. We identified key areas to support the resolution of appeals and the filing of both tax appeals… Continue Reading ARB: Operational Update
Appeal Payment Options – Update

Effective December 31, 2021, the LTB will be decommissioning its fax machines assigned to regional offices. This means that except for a limited number of circumstances the LTB will no longer accept any documents, including applications, by fax. The LTB recognizes that for some parties who don’t have access to a computer and/or internet or… Continue Reading LTB: Operational Update
Decommissioning of Fax on December 31, 2021

We are writing to provide an update further to our memo dated January 29, 2021 where we indicated that we would be continuing our focus on a “digital first” approach to the delivery of notices. In that memo, we called on municipalities to engage with us to discuss reducing our paper footprint. Our memo said:… Continue Reading ARB: Operational Update
ARB Digital Delivery Initiative – Update

Recently the federal government passed legislation that designated September 30 as a National Day for Truth and Reconciliation to commemorate the history and legacy of Residential Schools in Canada. The Ontario government will be observing September 30, 2021 as a day of commemoration to reflect on the tragic history and ongoing legacy of Residential Schools.… Continue Reading ARB: Operational Update
National Day for Truth and Reconciliation September 30, 2021

We are delighted to announce that the Ministry of the Attorney General’s Justice Accelerated Strategy has enabled the launch of Navigate Tribunals Ontario at the Landlord and Tenant Board (LTB). Navigate Tribunals Ontario empowers users by guiding them to information about their rights and responsibilities and the processes at the LTB. The online tool asks… Continue Reading ARB: Operational Update
Launch of Navigate Tribunals Ontario

Effective June 3, 2021, a new section 29 has been added to the Statutory Powers Procedure Act making it an offence to record or publish a tribunal hearing unless an exception applies. Exceptions include unobtrusive recordings made by a party, representative or member of the media if authorized by the tribunal. The amendment was included… Continue Reading ARB: Operational Update
Statutory Powers Procedure Act (SPPA) Amendments

We are writing to provide you with an update to our January 29, 2021 memo about our digital-first approach to providing services. The Assessment Review Board (ARB) is continuing to implement its digital-first approach to meet the diverse needs of Ontarians and enhance the quality of its dispute resolution services. The ARB has made several… Continue Reading ARB: Operational Update
ARB’s Digital-First Approach – Update

Effective July 2021, the Assessment Review Board (ARB) will be using Zoom’s videoconference platform to conduct external proceedings and engage with stakeholders. As you know, over the last year we have moved to a digital-first approach to enhance access to justice and to modernize our services and meet the needs and expectations of our users.… Continue Reading ARB: Operational Update
Transitioning to Zoom Proceedings

On April 1, 2021, the Ontario government issued a further restriction to the Emergency Order under the Emergency Management and Civil Protection Act (EMCPA) effective April 3, 2021 for 28 days and on April 7th, a Stay-at-Home order for 28 days effective April 8th. After a review of the Emergency Order and the Board’s ability… Continue Reading ARB: Operational Update
Emergency Order Province Wide Restrictions

We are writing to provide an update on Electronic Document Format and Filing Requirements Guideline (“Guideline”) that the Board has established for filing documents electronically. Taking effect on April 1, 2021 the Guideline supports the Rules of Practice and Procedure and provides direction on how properly format and file documents with the Board. The Guideline… Continue Reading ARB: Operational Update
Electronic Document Format and Filing Requirements Guideline