December 3, 2025
As a result of Zoom ending its support for 32-bit systems, starting December 15, 2025, Zoom will only work on computers with a Windows 64-bit operating system. To join a Zoom meeting, you must use the 64-bit Zoom Workplace application or a compatible 64-bit web browser. This doesn’t affect Apple MacOS computers.
This change made by Zoom affects all their users and not just Tribunals Ontario users attending video proceedings.
Please see our operational update to learn more.
September 26, 2025
Due to a service disruption at Canada Post, mail services will be impacted at our tribunals. Parties are asked to use online options such as e-filing portals where available, or email.
If email or online options are not available, parties may also use courier services to send their documents. If you, or a party, are waiting to receive documents from a tribunal, email or a courier may be used.
If you have any questions, please contact the tribunals.
Contact the Custody Review Board
Find all contact information for the Custody Review Board (CRB).
If you have any questions about the CRB application process, please contact the CRB Monday to Friday between 8:30 a.m. and 5:00 p.m. in one of the following ways:
Phone
Telephone: 416-327-4673
Toll free: 1-888-728-8823
Bell Relay Service: 1-800-855-0511
Mail or courier
Mail should be addressed to:
Custody Review Board
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6
To file your application with the CRB, call 416-327-4673 or 1-888-728-8823 and speak to a case processing officer who will take your details over the phone.