Important Notice

January 12, 2021

The Custody Review Board continues to provide services to the public. All in-person service counters are closed until further notice. Use email if possible, to contact our boards and tribunals. Learn more about our COVID-19 operations.

Contact the CRB


Important Notice:
Effective March 13, 2020, all front-line counter services are closed to the public until further notice.

Telephone Contact Hours:

8:30 a.m. - 5:00 p.m.
Monday - Friday

To make an application to the CRB, call 416-327-4673 or 1-888-728-8823. We will take your application over the phone.

The CRB accepts collect calls. To make a collect call, dial “0” and follow the voice prompts.

If you have any questions, please do not hesitate to contact us in one of the following ways:
Telephone: 416-327-4673
Toll-free: 1-888-728-8823
TTY: Call the Bell Relay Service at 1-800-855-0511
Email: cfsrb@ontario.ca

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Mail should be addressed to:

Custody Review Board
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6

Request an Accommodation:

You can request an in-person proceeding as an accommodation for an Ontario Human Rights Code-related need, or if it will result in an unfair hearing. Contact the tribunal by email or phone to make a request. Learn more.

Media Contact:

8:30 a.m. - 5:00 p.m.
Tribunals Ontario Communications
E-mail: Media.TO-TDO@ontario.ca