Animal Care Review Board Key Performance Indicators
Resolves disputes and conducts hearings regarding animal welfare, including hearing appeals of orders and decisions of the Chief Animal Welfare Inspector and other animal welfare inspectors. When reviewing appeals and applications, the welfare of any animal involved is the ACRB’s main priority.
Reporting period: April 1, 2023 to December 31, 2023
Animal Care Review Board Key Performance Indicators
| Animal Care Review Board Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 23-24 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023-2024 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the ACRB | N/A | ||||||||||
| In-Person Hearing Events | 0 | N/A | 0 | N/A | 0 | N/A | |||||
| Electronic Hearing Events | 83 | N/A | 78 | N/A | 84 | N/A | |||||
| Written Hearing Events | 9 | N/A | 0 | N/A | 0 | N/A | |||||
| Number of eligible accommodation requests granted (in whole or in-part) by the ACRB | N/A | N/A | N/A | N/A | N/A | N/A | N/A | ||||
| Percentage of hearings scheduled within five business days after the receipt of a completed appeal | 95% | 44 | 100% | 40 | 100% | 51 | 99% | ||||
| Decisions issued within 60 calendar days from the conclusion of a hearing | 80% | 12 | 89% | 28 | 89% | 15 | 100% | ||||
| Percentage of cases within the three-month case lifecycle for ACRB | 80% | 33 | 79% | 25 | 100% | 25 | 96% | ||||
| Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the ACRB | N/A | 23 | 37% | 23 | 27% | 35 | 35% | ||||
Animal Care Review Board Key Performance Indicators Archive
More information can be found on the Animal Care Review Board KPI archives webpage.