Ontario Special Education Tribunals – English and French Key Performance Indicators

Ontario Special Education Tribunals – English and French Key Performance Indicators


Hears appeals from parents who have been unable to resolve disputes with school boards respecting the identification and placement of exceptional pupils.

Reporting period: April 1, 2024 to March 31, 2025

Ontario Special Education Tribunals – English and French Key Performance Indicators

Ontario Special Education Tribunals – English and French (OSETs)
Key Performance Indicators
Target Q1 Q2 Q3 Q4 FY 2024-2025 Total
2024-2025 # % # % # % # % # %
Volume of in-person, electronic and written hearing events held at the OSETs in English N/A 1 N/A 3 N/A 1 N/A N/A N/A 5 N/A
In-Person Hearing Events in English N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Electronic Hearing Events in English N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Written Hearing Events in English N/A 1 N/A 3 N/A 1 N/A N/A N/A 5 N/A
Volume of in-person, electronic and written hearing events held at the OSETs in French / Bilingual N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
In-Person Hearing Events in French / Bilingual N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Electronic Hearing Events in French / Bilingual N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Written Hearing Events in French / Bilingual N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Number of eligible accommodation requests granted (in whole or in-part) by the OSETs N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Percentage of hearings scheduled within 60 calendar days from the eligibility date of an application 80% 1 100% 2 66% N/A N/A N/A N/A 3 83%
Percentage that the OSETs proceed to a first held pre-hearing event within 20 days from the response receipt date 80% 1 50% N/A N/A 2 100% 2 100% 5 83%
Decisions issued 60 calendar days from the conclusion of a hearing 80% N/A N/A 3 100% N/A N/A 1 100% 4 100%
Percentage of cases within seven-month case lifecycle for English applications for the OSETs 80% 4 100% 2 100% 3 100% 3 100% 3 100%
Percentage of cases within seven-month case lifecycle for French / Bilingual applications for the OSETs 80% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Percentage of cases that are resolved through alternative dispute resolution (in whole or in-part) within the OSETs N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

Note:

*The OSETs‘ previously reported KPIs under this category captured the number of OSETs applications resolved within the target seven-month calendar day case lifecycle. In this report and moving forward, the data in this category will capture the number of active cases within the OSETs‘ seven-month calendar day case lifecycle.


Ontario Special Education Tribunals – English and French Key Performance Indicators Archive

More information can be found on the Ontario Special Education Tribunals KPI archives webpage.