What’s new

May 22, 2025

SBT: Operational Update
Potential Service Disruption at Canada Post

Due to a potential service disruption at Canada Post, mail services may be impacted at the Social Benefits Tribunal (SBT). In the event of a service disruption, Notices of Hearings, decisions, and Interim Assistance Orders may be delivered by courier…
February 24, 2025

SBT: Operational Update
Change to Appeal (Form 1)

Effective February 24, 2025, the Social Benefits Tribunal (SBT) is changing its process of consent to communication by email for appellants, making it easier for appellants to engage with the SBT. The SBT has updated its Appeal (Form 1) to…
November 27, 2024

TO: Operational Update
Tribunals Ontario Launches a Modernized Website

Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three…
November 15, 2024

SBT: Operational Update
Canada Post Labour Disruption

Due to a labour disruption at Canada Post, mail services have been impacted at the Social Benefits Tribunal (SBT). Decisions and Notices of Hearing may be delivered by courier to the parties. Interim Assistance Orders may be delivered by courier…
April 5, 2023

TO: Operational Update
Tribunals Ontario Introducing Mobile Access Terminal Service

Tribunals Ontario is enhancing access to justice for parties who have technology-related challenges by expanding the availability of Tribunals Ontario’s access terminal service from the current five hearing locations (Toronto, Hamilton, London, Ottawa and Sudbury) to almost anywhere in the…
October 21, 2022

TO: Operational Update
Tribunals Ontario Expanding Access to Justice and Enhancing Digital Literacy

Tribunals Ontario is taking action to expand options to access our services and enhance digital literacy resources for users who may not be familiar with using technology so that everyone, regardless of their circumstances, is able to participate fully in…
November 25, 2021

TO: News Release
Tribunals Ontario Expanding Access Terminals to all Tribunals

As part of our commitment to access to justice, Tribunals Ontario is expanding access terminals to all of our constituent tribunals. Starting November 25, any party appearing before our tribunals who does not have access to a telephone, computer and/or…
September 1, 2021

SBT: News Release
Social Benefits Tribunal Begins Scheduling all Remote Hearings by Video

Beginning September 1, the Social Benefits Tribunal (SBT) is scheduling all future remote hearings by videoconference. SBT is taking a digital-first approach to dispute resolution to meet the diverse needs of Ontarians and enhance the quality of dispute resolution services…
May 12, 2021

TO: News Release
Tribunals Ontario Using Zoom to Conduct Video Proceedings

Tribunals Ontario is implementing the Zoom videoconference platform to conduct tribunal and board video proceedings. “Over the past year, we have held video proceedings to provide access to justice while ensuring the safety of parties, staff and adjudicators. This change…
August 6, 2020

TO: News Release
Statement on Associate Chair Appointments to the Human Rights Tribunal of Ontario and Social Benefits Tribunal

Sean Weir, Executive Chair of Tribunals Ontario, issued the following statement on Associate Chair appointments to the Human Rights Tribunal of Ontario (HRTO) and Social Benefits Tribunal (SBT): "I am pleased to announce the following two Associate Chair appointments to…
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