Operational Updates

Last Updated: August 9, 2022

This page provides information on operational changes at the Human Rights Tribunal of Ontario (HRTO). The HRTO continues to hold hearings by videoconference, teleconference, and in writing and in-person for accommodation purposes. All in-person service counters are closed.

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Mediation Offer Letter

In August 2022, the HRTO sent letters to specific parties offering the opportunity to resolve their dispute by way of mediation. Mediation is an opportunity for the parties to try to reach an agreement (settlement) to resolve the issues in the Application. This offer is available even where a previous mediation attempt was unsuccessful.

Parties are required to inform the HRTO if they consent to mediation, in writing, within 30 days from the date of the letter.

If all parties reply and do not consent to mediation, the HRTO will proceed to process the application, which may include scheduling a hearing.

If parties do not respond by the noted deadline, the HRTO will reach out to the parties a second time requesting a response, failing which the HRTO may consider the application as abandoned.

Parties are required to email their response to HRTO.mediation@ontario.ca and copy the other parties on the email.