Important Notice

May 25, 2020

COVID-19 Updates on Tribunals Ontario Operations – Learn More.

Contact the CRB


Telephone Contact Hours

8:30 a.m. - 5:00 p.m.
Monday - Friday

To make an application to the CRB, call 416-327-4673 or 1-888-728-8823. We will take your application over the phone.

The CRB accepts collect calls. To make a collect call, dial “0” and follow the voice prompts.

If you have any questions, please do not hesitate to contact us in one of the following ways:
Telephone: 416-327-4673
Toll-free: 1-888-728-8823
TTY: Call the Bell Relay Service at 1-800-855-0511
Email: cfsrb@ontario.ca

Important Notice:
Effective March 13, 2020, all front-line counter services are closed to the public until further notice.

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Custody Review Board
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Custody Review Board
655 Bay Street, 14th Floor
Toronto, ON M7A 2A3