As a result of Zoom ending its support for 32-bit systems, starting December 15, 2025, Zoom will only work on computers with a Windows 64-bit operating system. To join a Zoom meeting, you must use the 64-bit Zoom Workplace application or a compatible 64-bit web browser. This doesn’t affect Apple MacOS computers.
This change made by Zoom affects all their users and not just Tribunals Ontario users attending video proceedings. Typically, this change affects older computers running operating systems that are no longer supported by Microsoft and may not be secure.
More information is available on the Zoom website about Zoom Workplace App end of support for Windows 32-bit operating systems and changes to Zoom Web App browser support.
Users can participate in or attend their Zoom meeting on their smartphones or tablets running on Apple iOS or Android, as this will not be impacted. They can also join their Zoom meeting by calling in, using a landline phone or making a voice call from their cellphone. More information is available on the Zoom website about Zoom system requirements for iOS, iPadOS, and Android.
Users can also request accommodation by submitting an Accommodation Request Form if they need additional technology or other support to attend their hearing.
An accommodation, or alternative arrangement may be provided to support a need related to the Ontario Human Rights Code, or a need or concern related to procedural fairness. For approved accommodation requests, the tribunal may provide access to alternative supports, including access terminals that include computer, internet access, a telephone, and on-site support to assist with basic technology issues or questions. Other options such as loaner phones/top-up minutes through Tribunals Ontario’s phone program, or a written hearing may be provided.
Users who may need support should make their request in advance to allow the tribunal to consider the request and make appropriate arrangements before the hearing.
Contact your tribunal for additional support.