Ontario Civilian Police Commission Key Performance Indicators
Adjudicates applications, conducts investigations, and resolves disputes regarding the oversight and provision of policing services. This includes hearing appeals of police disciplinary decisions, conducting investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards.
On April 1, 2024, the Community Safety and Policing Act, 2019 (CSPA) came into force and the Police Services Act (PSA) was repealed. The OCPC cannot accept any new appeals, applications, or requests for investigation, and the applicable CSPA entities will assume responsibility for any new cases.
The OCPC continues to work diligently on its adjudicative and investigative caseloads and is adjusting in accordance with the CSPA and Ontario Regulation 125/24 (Transitional Matters) under the CSPA. At a future date, to be determined by the Ministry of the Attorney General, the OCPC will be dissolved.
Reporting period: April 1, 2024 to March 31, 2025
Ontario Civilian Police Commission Key Performance Indicators
| Ontario Civilian Police Commission Key Performance Indicators |
Target | Q1 | Q2 | Q3 | Q4 | FY 24-25 Total | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024-2025 | # | % | # | % | # | % | # | % | # | % | |
| Volume of in-person, electronic and written hearing events held at the OCPC in English | N/A | 1 | N/A | 3 | N/A | ||||||
| In-Person Hearing Events | N/A | N/A | N/A | N/A | |||||||
| Electronic Hearing Events | 1 | N/A | 3 | N/A | |||||||
| Written Hearing Events | N/A | N/A | N/A | N/A | |||||||
| Volume of in-person, electronic and written hearing events held at the OCPC in French / Bilingual | N/A | N/A | N/A | N/A | N/A | ||||||
| In-Person Hearing Events | N/A | N/A | N/A | N/A | |||||||
| Electronic Hearing Events | N/A | N/A | N/A | N/A | |||||||
| Written Hearing Events | N/A | N/A | N/A | N/A | |||||||
| Number of eligible accommodation requests granted (in whole or in-part) by the OCPC | N/A | N/A | N/A | N/A | N/A | ||||||
| Percentage of hearings scheduled within 90 calendar days from the receipt of an application/appeal | 80% | N/A | N/A | N/A | N/A | ||||||
| Percentage that the OCPC proceeds to a first held hearing event within 90 days from the application/appeal completed/perfected date | 80% | N/A | N/A | N/A | N/A | ||||||
| Decisions issued within 90 calendar days from the conclusion of a hearing | 80% | 2 | 100% | 1 | 100% | ||||||
| Percentage of cases within the 12-month (365 calendar days) case lifecycle for OCPC in English | 80% | 5 | 83% | 1 | 33% | ||||||
| Percentage of cases within the 12-month (365 calendar days) case lifecycle for OCPC in French / Bilingual | 80% | N/A | N/A | N/A | N/A | ||||||
Note:
- The OCPC does not conduct alternative dispute resolution because of the jurisdiction and operations of the tribunal. As such, they will not be reporting on the KPI for the percentage of cases resolved through alternative dispute resolution.
Ontario Civilian Police Commission Key Performance Indicators Archive
More information can be found on the Ontario Civilian Police Commission KPI archives webpage.