Animal Care Review Board (ACRB) Key Performance Indicators

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Resolves disputes and conducts hearings regarding animal welfare, including hearing appeals of orders and decisions of the Chief Animal Welfare Inspector and other animal welfare inspectors. When reviewing appeals and applications, the welfare of any animal involved is the ACRB’s main priority.

Reporting period: April 1, 2023 to December 31, 2023

Animal Care Review Board Key Performance Indicators

Animal Care Review Board Key Performance Indicators	Target	Q1		Q2		Q3		Q4		FY 23-24 Total
	2023-2024	#	%	#	%	#	%	#	%	#	%
Volume of in-person, electronic and written hearing events held at the ACRB	N/A
In-Person Hearing Events		0	N/A	0	N/A	0	N/A
Electronic Hearing Events		83	N/A	78	N/A	84	N/A
Written Hearing Events		9	N/A	0	N/A	0	N/A
Number of eligible accommodation requests granted (in whole or in-part) by the ACRB	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Percentage of hearings scheduled within five business days after the receipt of a completed appeal	95%	44	100%	40	100%	51	99%
Decisions issued within 60 calendar days from the conclusion of a hearing	80%	12	89%	28	89%	15	100%
Percentage of cases within the three-month case lifecycle for ACRB	80%	33	79%	25	100%	25	96%
Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the ACRB	N/A	23	37%	23	27%	35	35%

Animal Care Review Board Key Performance Indicators Archive

More information can be found on the Animal Care Review Board KPI archives webpage.