May 22, 2025
Due to a potential service disruption at Canada Post, mail services may be impacted at our tribunals. In the event of a service disruption, parties are asked to use online options such as e-filing portals where available, or email.
If email or online options are not available, parties may also use courier services to send their documents. If you, or a party, are waiting to receive documents from a tribunal, email or a courier may be used.
If you have any questions, please contact the tribunals.
Public accountability
Learn about Tribunals Ontario’s commitment to public accountability and transparent, efficient operations.
Overview
The purpose of the Adjudicative Tribunals Accountability, Governance and Appointments Act, 2009, is to ensure that adjudicative tribunals are accountable, transparent and efficient in their operations, while remaining independent in their decision-making.
Mandate and mission statement
Tribunals Ontario mandate and mission statement outlines our commitment to deliver administrative justice in a fair, independent, effective and efficient manner.
Core values
Accessibility
Publications, communications, and facilities will provide full and equitable access. Practices and procedures will be designed to promote informed and meaningful participation, and support diversity and inclusion.
Accountability
High quality services are delivered consistently and with regard to value for money, resulting in a fair and accessible experience for parties, stakeholders, staff, and adjudicators.
Integrity
Staff and adjudicators will act with honesty and with professionalism, exhibiting the highest standards of public service.
Fairness
Proceedings will be conducted impartially, and parties will have a reasonable opportunity to be heard. Decisions will be principled and based on the facts, the applicable law, and the merits of the case.
Respect
Our actions demonstrate continued respect towards the public, our colleagues, and the law.
Service standard policy
Tribunals Ontario’s Service Standards Policy outlines our commitment to service standard practices which is guided by the Memorandum of Understanding (MOU) between the Attorney General (AG) and the Executive Chair (EC).
Ethics Plan and Conflict of Interest Rules
Our Ethics Plan sets out procedures to ensuremembers are familiar with the requirements of Part IV (Ethical Conduct) and Part V (Political Activity) of the Public Service of Ontario Act, 2006 and the Conflict of Interest Rules, and members are familiar with the Code of Conduct that forms part of the Member Accountability Framework. This Ethics Plan applies to all members, both full-time and part-time appointees, of Tribunals Ontario.
Code of Conduct
Our Code of Conduct sets out the standards of conduct governing the professional and ethical responsibilities of Tribunals Ontario’s Members. This Code applies throughout their term of appointment and, where mentioned, after their term has expired. This Code addresses the principles of good conduct, collegial responsibility and personal conduct.