What’s new

November 27, 2024

TO: Operational Update
Tribunals Ontario Launches a Modernized Website

Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three…
November 18, 2024

TO: Operational Update
Changes to Electronic Payment Systems

Effective November 17, 2024, applicants making electronic payments using credit and debit cards to Assessment Review Board, Landlord and Tenant Board, Licence Appeal Tribunal - General Service and Licence Appeal Tribunal - Automobile Accident Benefits Service will see the new…
June 28, 2024

TO: Operational Update
Audio Recording of Hearings at Tribunals Ontario

Starting July 2024, tribunals under Tribunals Ontario will audio record hearings. The audio recordings will be used for internal quality assurance purposes. The Landlord and Tenant Board, Social Benefits Tribunal and Ontario Parole Board have been recording their hearings for…
May 1, 2024

ARB: Operational Update
Enhanced Access Initiative

The Assessment Review Board (ARB) is pleased to provide an update on a new initiative that will provide further public access to observe ARB videoconference hearings. Currently, all ARB hearings are open to the public, unless directed to be closed…
October 13, 2023

TO: Operational Update
Elimination of Interac Online Payment Option

The Government of Ontario has determined that Interac Online can no longer be accepted as an online payment option for provincial ministries and agencies. Starting November 15, 2023, the Assessment Review Board, the Licence Appeal Tribunal and the Landlord and…
April 5, 2023

TO: Operational Update
Tribunals Ontario Introducing Mobile Access Terminal Service

Tribunals Ontario is enhancing access to justice for parties who have technology-related challenges by expanding the availability of Tribunals Ontario’s access terminal service from the current five hearing locations (Toronto, Hamilton, London, Ottawa and Sudbury) to almost anywhere in the…
December 1, 2022

ARB: Operational Update
Assessment Review Board’s (ARB) Digital-First Approach – Update

The ARB is committed to supporting Tribunals Ontario’s digital-first approach through the continued enhancement and development of key initiatives that leverage modern tools and technology. As part of that commitment, the ARB has completed upgrades to its e-filing system that…
November 2, 2022

ARB: Operational Update
New Tribunals Ontario and Assessment Review Board Key Performance Indicators

Tribunals Ontario has implemented new Key Performance Indicators (KPIs) across all 13 of our tribunals as part of our ongoing commitment to continuous improvement and ensuring that the services we provide meet the needs of our users. The KPIs are…
October 21, 2022

TO: Operational Update
Tribunals Ontario Expanding Access to Justice and Enhancing Digital Literacy

Tribunals Ontario is taking action to expand options to access our services and enhance digital literacy resources for users who may not be familiar with using technology so that everyone, regardless of their circumstances, is able to participate fully in…
February 4, 2022

ARB: Operational Update
Appeals Resolution Strategy Update – (2017 Assessment Cycle – taxation years 2022, 2023)

The Assessment Review Board (ARB or Board) is committed to fulfilling its mandate of resolving property assessment disputes within the regular four-year assessment cycle. However, with the recent announcement through the Fall Economic Statement on November 4, 2021, the general…
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