January 7, 2026
The SBT has updated the Appeal (Form 1) and Application for Reconsideration (Form 2) to include the Social Assistance Intake Unit as a Respondent for appeals related to applications for both Ontario Disability Support Program (ODSP) and Ontario Works (OW).
In Part 2 of the Application for Reconsideration (Form 2), the form has been updated to include Representative Information.
December 3, 2025
As a result of Zoom ending its support for 32-bit systems, starting December 15, 2025, Zoom will only work on computers with a Windows 64-bit operating system. To join a Zoom meeting, you must use the 64-bit Zoom Workplace application or a compatible 64-bit web browser. This doesn’t affect Apple MacOS computers.
This change made by Zoom affects all their users and not just Tribunals Ontario users attending video proceedings.
Please see our operational update to learn more.
Contact the Social Benefits Tribunal
Find all contact information for the Social Benefits Tribunal (SBT).
Phone
If you have any questions about the appeal process or your file, contact us Monday to Friday between 8:30 a.m. and 5:00 p.m. in one of the following ways:
Toronto Area: 416-326-0978
Toll free: 1-800-753-3895
TTY: all the Bell Relay Service at 1-800-855-0511
Fax
416-326-5135
Mail or courier
Mail should be addressed to:
Social Benefits Tribunal
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6
If you submit by mail or courier, you may experience delays in responding to your inquiry.
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