Important Notice

January 12, 2021

The Social Benefits Tribunal continues to provide services to the public. All in-person service counters are closed until further notice. Use email if possible, to contact our boards and tribunals. Learn more about our COVID-19 operations.

Contact the SBT


Important Notice:
Effective March 13, 2020, all front-line counter services are closed to the public until further notice.

Telephone Contact Hours:

8:30 a.m. - 5:00 p.m.
Monday - Friday

If you have any questions about the appeal process or your file, contact us in one of the following ways:
Telephone: 416-326-0978
Toll-free: 1-800-753-3895
TTY: Call the Bell Relay Service at 1-800-855-0511
Fax: 416-326-5135
Email: SBT.Registrar@ontario.ca

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Mail should be addressed to:

Social Benefits Tribunal
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6

Request an Accommodation:

You can request an in-person proceeding as an accommodation for an Ontario Human Rights Code-related need, or if it will result in an unfair hearing. Contact the tribunal by email or phone to make a request. Learn more.

Media Contact:

8:30 a.m. - 5:00 p.m.
Tribunals Ontario Communications
Email: Media.TO-TDO@ontario.ca