May 22, 2025
Due to a potential service disruption at Canada Post, mail services may be impacted at the Social Benefits Tribunal. In the event of a service disruption, documents may be sent and delivered by courier or by email.
Please see Operational Updates for available options and more information.
February 24, 2025
Effective February 24, 2025, the Social Benefits Tribunal (SBT) has updated Appeal Form 1, Rules of Procedure and Practice Direction on Communicating with the SBT. Please read the operational update for more information.
Contact the Social Benefits Tribunal
Find all contact information for the Social Benefits Tribunal (SBT).
Phone
If you have any questions about the appeal process or your file, contact us Monday to Friday between 8:30 a.m. and 5:00 p.m. in one of the following ways:
Toronto Area: 416-326-0978
Toll free: 1-800-753-3895
TTY: all the Bell Relay Service at 1-800-855-0511
Fax
416-326-5135
Mail or courier
Mail should be addressed to:
Social Benefits Tribunal
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6
If you submit by mail or courier, you may experience delays in responding to your inquiry.
- Request an accommodation
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- Learn about Interim Assistance if you’re experiencing financial hardship
- Learn about resolving your matter before a hearing through early resolution opportunities