October 24, 2025
Effective October 24, 2025, all online transactions for the Landlord and Tenant Board will require Multi-Factor Authentication.
When users make payments through the Ontario Public Service payment service (CCPAY), they may be prompted by their financial institution to verify their identity using a One-Time Passcode. This passcode will be sent by their financial institution to the mobile device or email address they have registered with their financial institution, ensuring a secure and reliable authentication process.