May 30, 2025
Effective June 1, 2025, the Human Rights Tribunal of Ontario (HRTO) is launching a mandatory mediation process. For all HRTO applications received on or after June 1, 2025, a mediation shall be scheduled as a standard practice in every file. Parties can request an exemption for exceptional circumstances. For more information, see our Operational Update.
May 22, 2025
Due to a potential service disruption at Canada Post, mail services may be impacted at the Human Rights Tribunal of Ontario (HRTO). In the event of a service disruption, documents may be sent and delivered by email or by courier.
Please see HRTO’s Operational Updates page for other available options and additional information.
Contact the Human Rights Tribunal of Ontario
Find all contact information for the Human Rights Tribunal of Ontario (HRTO).
Questions and submissions can be emailed to the HRTO at HRTO.Registrar@ontario.ca.
If you have an HRTO file number, be sure to include it in your email.
Phone
Call and speak to our staff, Monday to Friday from 8:30 a.m. to 5:00 p.m. (excluding holidays). Staff can provide you with information about the HRTO’s processes but they cannot provide legal advice.
Toll free: 1-866-598-0322
Toronto area: 416-326-1312
TTY: Call the Bell Relay Service at 1-800-855-0511
Mail or courier
Mail should be addressed to:
Human Rights Tribunal of Ontario
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6
If you submit by mail or courier, you will experience processing delays.
Access the Human Rights Legal Support Centre (HRLSC) if you need legal advice or assistance with a matter covered by the Human Rights Code.