Important Notice

Contact the HRTO

Important Notice:

Effective March 13, 2020, all front-line counter services are closed to the public until further notice. Please email applications, supporting documentation and case-related submissions to If you submit by mail or courier you will experience processing delays.

Due to the COVID-19 pandemic, some services at the HRTO may take longer than usual. This includes receiving confirmation of acceptance of filings; serving files, notices and other documents on parties; responses to status updates and other correspondence; scheduling of mediations and hearings; and issuance of decisions. We are doing what we can to minimize these delays.

We are experiencing a high volume of inquiries and response times will be considerably longer than usual. The HRTO is working diligently to action your file as soon as possible. We remain committed to delivering equitable adjudication to Ontarians seeking to access our services.

Telephone Contact Hours:

8:30 a.m. - 5:00 p.m.
Monday - Friday

Telephone: 416-326-1312
Toll-free: 1-866-598-0322
TTY: Call the Bell Relay Service at 1-800-855-0511

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Mail should be addressed to:

Human Rights Tribunal of Ontario
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6

Request an Accommodation:

You can request an in-person proceeding as an accommodation for an Ontario Human Rights Code-related need, or if it will result in an unfair hearing. Contact the tribunal by email or phone to make a request. Request an accommodation.

Media Contact:

8:30 a.m. - 4:30 p.m.
Tribunals Ontario Communications