Important Notice

September 16, 2024

Tribunals Ontario is observing the National Day for Truth and Reconciliation on September 30, 2024. Our offices will be closed on September 30 and proceedings will resume as scheduled on October 1. Filing deadlines for September 30 will be extended to October 1 and applicable timelines that are calculated by business day will be extended one day.

Contact the HRTO


Important Notice:

Effective March 13, 2020, all front-line counter services are closed to the public until further notice. Please email applications, supporting documentation and case-related submissions to hrto.registrar@ontario.ca. If you submit by mail or courier you will experience processing delays.


Due to the COVID-19 pandemic, some services at the HRTO may take longer than usual. This includes receiving confirmation of acceptance of filings; serving files, notices and other documents on parties; responses to status updates and other correspondence; scheduling of mediations and hearings; and issuance of decisions. We are doing what we can to minimize these delays.

We are experiencing a high volume of inquiries and response times will be considerably longer than usual. The HRTO is working diligently to action your file as soon as possible. We remain committed to delivering equitable adjudication to Ontarians seeking to access our services.

Telephone Contact Hours:

8:30 a.m. - 5:00 p.m.
Monday - Friday

Telephone: 416-326-1312
Toll-free: 1-866-598-0322
TTY: Call the Bell Relay Service at 1-800-855-0511
Email: hrto.registrar@ontario.ca

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Mail should be addressed to:

Human Rights Tribunal of Ontario
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6

Request an Accommodation:

You can request an in-person proceeding as an accommodation for an Ontario Human Rights Code-related need, or if it will result in an unfair hearing. Contact the tribunal by email or phone to make a request. Request an accommodation.

Media Contact:

8:30 a.m. - 4:30 p.m.
Tribunals Ontario Communications
E-mail: Media.TO-TDO@ontario.ca