Category: Operational Update: HRTO

As part of its efforts to streamline processes and resolve applications more efficiently, the Human Rights Tribunal of Ontario (HRTO) proposed updates to its Rules of Procedure. From October 25, 2024, to November 22, 2024, the HRTO sought feedback on these updates. The consultation on the proposed updates has now concluded. The feedback and insights… Continue Reading HRTO: Operational Update
Consultation period concluded for updates to the HRTO’s Rules of Procedure

Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three clicks upon landing on the website. To ensure a better online user experience, Tribunals Ontario… Continue Reading TO: Operational Update
Tribunals Ontario Launches a Modernized Website

Due to a labour disruption at Canada Post, mail services have been impacted at the Human Rights Tribunal of Ontario (HRTO). Parties are encouraged to send documents by email or courier. For parties waiting to receive documents, you may request delivery by email or courier. If email and/or courier services are not an option, parties… Continue Reading HRTO: Operational Update
Canada Post Labour Disruption

The Human Rights Tribunal of Ontario (HRTO) is streamlining its processes to facilitate fair, just and expeditious resolutions of the matters before it and reduce delays. The HRTO is preparing to launch a mandatory mediation process whereby all applications will proceed to a mediation, after confirming jurisdiction. Mediations have proven to be very successful in… Continue Reading HRTO: Operational Update
Updates to Human Rights Tribunal of Ontario Rules of Procedure

Starting July 2024, tribunals under Tribunals Ontario will audio record hearings. The audio recordings will be used for internal quality assurance purposes. The Landlord and Tenant Board, Social Benefits Tribunal and Ontario Parole Board have been recording their hearings for many years. Effective July 1, 2024, the Animal Care Review Board, Assessment Review Board, Child… Continue Reading TO: Operational Update
Audio Recording of Hearings at Tribunals Ontario

In July 2024, the Human Rights Tribunal of Ontario (HRTO) will begin audio recording its hearings. The audio recordings will be used for internal quality assurance purposes, in accordance with applicable legislative requirements. The HRTO consulted on updates to its Rules of Procedure. These updates are required to support an operational change, as a result… Continue Reading HRTO: Operational Update
Updates to Human Rights Tribunal of Rules of Procedure: Tribunals Ontario’s Practice of Audio Recording Hearings

Sean Weir, Executive Chair of Tribunals Ontario, and Harry Gousopoulos, Executive Director of Tribunals Ontario, issued the following statement on the 2022-2023 Tribunals Ontario Annual Report : “Today, Tribunals Ontario released its 2022-2023 Annual Report – a snapshot of our ongoing modernization, along with various key operational highlights across our constituent tribunals. We remain focused… Continue Reading TO: Operational Update
Tribunals Ontario Statement on the 2022-2023 Tribunals Ontario Annual Report

Effective May 12, 2023, the Human Rights Tribunal of Ontario (HRTO) has updated its primary intake form, Form 1: Individual Application and created a new Form 1G: Application on Behalf of Another Person(s) under Section 34(5) of the Human Rights Code. The revised Form 1: Is shorter in length Uses plain language Minimizes redundancy by… Continue Reading HRTO: Operational Update
Revised Form 1 and New Form 1G

The HRTO is revising its procedure for reviewing and processing files with a focus on a targeted group of applications. Rather than completing an initial jurisdictional review before serving a Form 1 Application on respondent(s), the HRTO will serve the Form 1 Application directly to the respondent(s) and any subsequent Form 2 Response (including any… Continue Reading HRTO: Operational Update
Modified Process for Applications

Tribunals Ontario has implemented new Key Performance Indicators (KPIs) across all 13 of our tribunals as part of our ongoing commitment to continuous improvement and ensuring that the services we provide meet the needs of our users. The KPIs are designed to assess the organization’s effectiveness in delivering our core business of resolving disputes in… Continue Reading HRTO: Operational Update
New Tribunals Ontario and Human Rights Tribunals of Ontario Key Performance Indicators