November 27, 2024
Tribunals Ontario has modernized its website to provide a more intuitive, user-friendly online experience for users. For more information, see our operational update and Quick User Guide .
November 15, 2024
Due to a labour disruption at Canada Post, mail services have been impacted at some of our tribunals.
Parties are encouraged to use email when submitting documents to the tribunal. Documents may be sent by courier if email is not an option. If you, or a party, are waiting to receive documents from a tribunal, email or a courier may be used.
If you have any questions, please contact the tribunal directly.
Request for records in Tribunals Ontario files
Learn about how to make a request for records in Tribunals Ontario files.
On this page
Complete the Request for Records Form and submit by mail or email.
About requests for access to records
Tribunals Ontario is guided by the open court principle and is committed to transparency, accountability and accessibility in its decision-making and operations.
The records in most Tribunals Ontario case files are available to the public on request.
Most decisions and orders of Tribunals Ontario tribunals are available online for free on CanLII and in some cases on boards’ or tribunals’ websites.
In limited circumstances, public access may be restricted by a statutory provision, common law rule, or a tribunal or court order that restricts access.
Some tribunals make case files available over the counter for viewing and/or photocopying during office hours, unless they are being used by staff or adjudicators, or have been archived.
Records that are not related to a specific proceeding or case file may be subject to access under the Freedom of Information and Protection of Privacy Act (FIPPA). FIPPA sets out procedures for making requests, establishes timelines for responses, and outlines limited exemptions to the right of access.
If a FIPPA request is required, Tribunals Ontario staff will inform you and assist with processing the request.
For more information about Tribunals Ontario’s approach to privacy and access to records, read our Access to Records Policy .
If you are a party to the file
People who are “parties” to an application or appeal before a Tribunals Ontario board or tribunal or a party’s legal representative may not need to make a formal request to get information from the application or appeal file. Parties include:
- the person and/or organization who made the application or appeal
- the person and/or organization responding to it
Contact your board or tribunal to find out if a formal request is required.
How to make a request for access to records
You must make a request in writing. You can complete the Tribunals Ontario Request for Records Form or you can send a letter to Tribunals Ontario. Your letter must make it clear you are making a request for records, include your contact information and provide a detailed description of the information you are requesting. The records may be sent to you electronically if you provide an email address.
Note: Fees usually apply to requests for records and depend on the nature of the records requested. If we determine that fees apply to your request, we will advise you before we proceed with your request.
You can submit your Request for Records Form by email or mail.
Email your request to Access.TO-TDO@ontario.ca
Mail your request to:
Tribunals Ontario
Access to Records and Information Office
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6