December 3, 2025
As a result of Zoom ending its support for 32-bit systems, starting December 15, 2025, Zoom will only work on computers with a Windows 64-bit operating system. To join a Zoom meeting, you must use the 64-bit Zoom Workplace application or a compatible 64-bit web browser. This doesn’t affect Apple MacOS computers.
This change made by Zoom affects all their users and not just Tribunals Ontario users attending video proceedings.
Please see our operational update to learn more.
September 26, 2025
Due to a service disruption at Canada Post, mail services will be impacted at the Social Benefits Tribunal. Documents may be sent and delivered by email or by courier.
Please see our operational update for available options and more information.
Social Benefits Tribunal
Appeal a decision made about social assistance
You can file an appeal with the SBT if Ontario Works or the Ontario Disability Support Program have refused to pay you social assistance or if you already receive social assistance, but disagree with a decision about:
- your eligibility for assistance
- the amount of assistance you receive
- the benefits you receive
- Learn about Interim Assistance if you’re experiencing financial hardship
- Important information about SBT’s appeal process
- Learn how early resolution can help you resolve your appeal before a hearing
Before you appeal
- What you should know before you file an appeal
- What you need to file an appeal
Hearing process
- How to prepare for your hearing
- What to expect at your hearing
- What happens after your hearing
- Learn about the application and processing timelines at the SBT.
Choosing the right forms
- Find the appeal forms you need and learn how to submit your form
Laws, rules and decisions
- Learn about SBT’s legislation, regulations and rules
Contact the SBT
- Find out how to contact the SBT
Learn about the supports and services offered by Tribunals Ontario, such as requesting an accommodation (including access to a computer, internet or phone), video and phone proceeding resources, options for legal help, French language services, Indigenous services, accessibility and diversity and more.