Effective January 1, 2025, all persons licensed by the Law Society of Ontario (Lawyers, Paralegals) must use the Tribunals Ontario Portal (TOP), the Landlord and Tenant Board (LTB)’s case management system, to access any file-related documents as well as submit the following items to the LTB for all proceedings where they are representing a party… Continue Reading LTB: Operational Update
Updated Rules and new Practice Direction Requiring Law Society Licensees to use the Tribunals Ontario Portal
Category: Operational Update: LTB
Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three clicks upon landing on the website. To ensure a better online user experience, Tribunals Ontario… Continue Reading TO: Operational Update
Tribunals Ontario Launches a Modernized Website
Tribunals Ontario Launches a Modernized Website
Effective November 17, 2024, applicants making electronic payments using credit and debit cards to Assessment Review Board, Landlord and Tenant Board, Licence Appeal Tribunal – General Service and Licence Appeal Tribunal – Automobile Accident Benefits Service will see the new WORLDLINE logo instead of TD Canada Trust (TD) logo on the payment webpage. This change… Continue Reading TO: Operational Update
Changes to Electronic Payment Systems
Changes to Electronic Payment Systems
Due to a labour disruption at Canada Post, mail services have been impacted at the Landlord and Tenant Board (LTB). Parties are encouraged to use the Tribunals Ontario Portal for the uploading and filing of applications, evidence, and correspondence. Submissions via email that contain credit card information cannot be accepted, as sending credit card data… Continue Reading LTB: Operational Update
Canada Post Labour Disruption
Canada Post Labour Disruption
The Landlord and Tenant Board has made changes to the Online Dispute Resolution (ODR) function on the Tribunals Ontario Portal. Among other things, the “Agreement Reached” button in the ODR section is now more appropriately named “Request for Mediation” to better and more simply reflect the purpose of clicking this button. The ODR process provides… Continue Reading LTB: Operational Update
Tribunal Ontario Portal – Update to Online Dispute Resolution Tool
Tribunal Ontario Portal – Update to Online Dispute Resolution Tool
Tribunals Ontario is pleased to announce the launch of two new instructional video guides designed to help parties better understand what to expect when attending an LTB hearing through Zoom. The video guides are part of the “Your hearing day” series titled: Your Hearing Day: Part 1 – Joining an LTB hearing Your Hearing Day:… Continue Reading LTB: Operational Update
Launch of LTB Virtual Hearing Video Guides
Launch of LTB Virtual Hearing Video Guides
Tribunals Ontario Portal In February 2023, the Landlord and Tenant Board (LTB) completed implementation of the Tribunals Ontario Portal. Since then, incremental changes have been made to the portal based on user and stakeholder feedback to improve overall functionality, enhance the user experience, and allow for greater efficiency in managing files and responding to inquiries.… Continue Reading LTB: Operational Update
October 2023 Update
October 2023 Update
The Government of Ontario has determined that Interac Online can no longer be accepted as an online payment option for provincial ministries and agencies. Starting November 15, 2023, the Assessment Review Board, the Licence Appeal Tribunal and the Landlord and Tenant Board will no longer accept Interac Online payments. We note that less than one… Continue Reading TO: Operational Update
Elimination of Interac Online Payment Option
Elimination of Interac Online Payment Option
Sean Weir, Executive Chair of Tribunals Ontario, and Harry Gousopoulos, Executive Director of Tribunals Ontario, issued the following statement on the 2022-2023 Tribunals Ontario Annual Report : “Today, Tribunals Ontario released its 2022-2023 Annual Report – a snapshot of our ongoing modernization, along with various key operational highlights across our constituent tribunals. We remain focused… Continue Reading TO: Operational Update
Tribunals Ontario Statement on the 2022-2023 Tribunals Ontario Annual Report
Tribunals Ontario Statement on the 2022-2023 Tribunals Ontario Annual Report
Effective today, the Landlord and Tenant Board (LTB) regional email office addresses are no longer accepting emails. Parties can use LTB@ontario.ca to contact the LTB for file-specific inquires or requests. The following email addresses are no longer in service: CE-ltb@ontario.ca EA-ltb@ontario.ca NO-ltb@ontario.ca SO-ltb@ontario.ca SW-ltb@ontario.ca TE-ltb@ontario.ca TN-ltb@ontario.ca TS-ltb@ontario.ca Anyone emailing any of the above-listed regional email… Continue Reading LTB: Operational Update
Consolidation of Regional Office Email Addresses
Consolidation of Regional Office Email Addresses