Category: Operational Update: TO

Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three clicks upon landing on the website. To ensure a better online user experience, Tribunals Ontario… Continue Reading TO: Operational Update
Tribunals Ontario Launches a Modernized Website

Effective November 17, 2024, applicants making electronic payments using credit and debit cards to Assessment Review Board, Landlord and Tenant Board, Licence Appeal Tribunal – General Service and Licence Appeal Tribunal – Automobile Accident Benefits Service will see the new WORLDLINE logo instead of TD Canada Trust (TD) logo on the payment webpage. This change… Continue Reading TO: Operational Update
Changes to Electronic Payment Systems

Starting July 2024, tribunals under Tribunals Ontario will audio record hearings. The audio recordings will be used for internal quality assurance purposes. The Landlord and Tenant Board, Social Benefits Tribunal and Ontario Parole Board have been recording their hearings for many years. Effective July 1, 2024, the Animal Care Review Board, Assessment Review Board, Child… Continue Reading TO: Operational Update
Audio Recording of Hearings at Tribunals Ontario

The Government of Ontario has determined that Interac Online can no longer be accepted as an online payment option for provincial ministries and agencies. Starting November 15, 2023, the Assessment Review Board, the Licence Appeal Tribunal and the Landlord and Tenant Board will no longer accept Interac Online payments. We note that less than one… Continue Reading TO: Operational Update
Elimination of Interac Online Payment Option

Sean Weir, Executive Chair of Tribunals Ontario, and Harry Gousopoulos, Executive Director of Tribunals Ontario, issued the following statement on the 2022-2023 Tribunals Ontario Annual Report : “Today, Tribunals Ontario released its 2022-2023 Annual Report – a snapshot of our ongoing modernization, along with various key operational highlights across our constituent tribunals. We remain focused… Continue Reading TO: Operational Update
Tribunals Ontario Statement on the 2022-2023 Tribunals Ontario Annual Report

Tribunals Ontario is enhancing access to justice for parties who have technology-related challenges by expanding the availability of Tribunals Ontario’s access terminal service from the current five hearing locations (Toronto, Hamilton, London, Ottawa and Sudbury) to almost anywhere in the province. Parties with an approved accommodation request because they do not have access to a… Continue Reading TO: Operational Update
Tribunals Ontario Introducing Mobile Access Terminal Service

Tribunals Ontario is taking action to expand options to access our services and enhance digital literacy resources for users who may not be familiar with using technology so that everyone, regardless of their circumstances, is able to participate fully in tribunal processes. New access options New options Tribunals Ontario is introducing to make our tribunals… Continue Reading TO: Operational Update
Tribunals Ontario Expanding Access to Justice and Enhancing Digital Literacy