SBT: Operational Update
Change to Appeal (Form 1)

Effective February 24, 2025, the Social Benefits Tribunal (SBT) is changing its process of consent to communication by email for appellants, making it easier for appellants to engage with the SBT. The SBT has updated its Appeal (Form 1) to include a footnote that by providing their email address, appellants are agreeing that SBT can… Continue Reading SBT: Operational Update
Change to Appeal (Form 1)

TO: Operational Update
Tribunals Ontario Launches a Modernized Website

Today, Tribunals Ontario launched a new modernized website to provide a more intuitive, user-friendly online experience for all our users. The new Tribunals Ontario website prioritizes user needs by making it easier to find key information, within two or three clicks upon landing on the website. To ensure a better online user experience, Tribunals Ontario… Continue Reading TO: Operational Update
Tribunals Ontario Launches a Modernized Website

SBT: Operational Update
Canada Post Labour Disruption

Due to a labour disruption at Canada Post, mail services have been impacted at the Social Benefits Tribunal (SBT). Decisions and Notices of Hearing may be delivered by courier to the parties. Interim Assistance Orders may be delivered by courier or email. For parties who are represented, correspondence can be sent and received through their… Continue Reading SBT: Operational Update
Canada Post Labour Disruption

Contact

Contact the Social Benefits Tribunal Find all contact information for the Social Benefits Tribunal (SBT). Phone If you have any questions about the appeal process or your file, contact us Monday to Friday between 8:30 a.m. and 5:00 p.m. in one of the following ways: Toronto Area: 416-326-0978 Toll free: 1-800-753-3895 TTY: all the Bell… Continue Reading Contact

Laws, rules and decisions

Laws, rules and decisions Learn about the laws and rules that affect the Social Benefits Tribunal (SBT) On this page Legislation and regulations Rules and practice directions Decisions Relevant Information Pages Appeal and Hearing Process Find the appeal forms you need If you need Interim Assistance Contact the SBT Legislation and regulations The SBT‘s jurisdiction… Continue Reading Laws, rules and decisions

Forms and filing

Forms and filing Find all Social Benefits Tribunal (SBT) forms and information about how to file. On this page Overview Instructions to fill out form SBT forms How to submit forms Additional resources Community Legal Clinics Getting legal help Overview To appeal a decision from the Ontario Disability Support Program (ODSP) or Ontario Works (OW),… Continue Reading Forms and filing

Social Benefits Tribunal Key Performance Indicators Archive

Social Benefits Tribunal Key Performance Indicators Archive The SBT considers appeals by applicants who have been refused social assistance and recipients of social assistance who disagree with a decision that affects the amount of, or their eligibility for, social assistance. Tribunals Ontario’s Key Performance Indicators (KPIs) track the performance of our tribunals in a consistent… Continue Reading Social Benefits Tribunal Key Performance Indicators Archive

Social Benefits Tribunal Key Performance Indicators

Social Benefits Tribunal Key Performance Indicators Considers appeals by applicants who have been refused social assistance and recipients of social assistance who disagree with a decision that affects the amount of, or their eligibility for, social assistance. Reporting period: April 1, 2024 to March 31, 2025 Social Benefits Tribunal Key Performance Indicators Social Benefits TribunalKey… Continue Reading Social Benefits Tribunal Key Performance Indicators

Appeal and hearing process

Appeal and hearing process Learn about the steps in the Social Benefits Tribunal (SBT) application and hearing process, including what to do before you file an application, how to file an application, and what happens afterwards. Navigate through the application and hearing process using the tabs. 1. Before you file 2. File an appeal 3.… Continue Reading Appeal and hearing process

Social Benefits Tribunal

Social Benefits Tribunal Appeal a decision made about social assistance You can file an appeal with the SBT if Ontario Works or the Ontario Disability Support Program have refused to pay you social assistance or if you already receive social assistance, but disagree with a decision about: your eligibility for assistance the amount of assistance… Continue Reading Social Benefits Tribunal
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