February 10, 2023
Tribunals Ontario Making It Easier and More Seamless to Submit LTB Applications

Tribunals Ontario is making it easier for Landlord and Tenant Board (LTB) applicants to submit applications and resolve residential tenancy disputes. With the addition of four new LTB applications on the Tribunals Ontario Portal, a total of 12 LTB application forms are now available online.

Effective February 10, 2023, applicants can submit the following additional forms on the Tribunals Ontario Portal:

  • T1: Tenant Application for a Rebate
  • T5: Tenant Application – Landlord Gave a Notice of Termination in Bad Faith
  • L9: Landlord Application to Collect Rent the Tenant Owes
  • C2: Co-op Application to End the Occupancy of the Member Unit

In addition to submitting LTB applications, the portal includes online dispute resolution functionality that allows parties to connect directly to come to a resolution, and a self-scheduling feature that allows eligible applicants to select their preferred hearing date and timeslot available for their application type.

With these new online forms, the implementation of the main features of the Tribunals Ontario Portal at the LTB is now complete. Ongoing updates and enhancements to the portal features, functionality and processes based on feedback received from users and stakeholders will continue to be made.

“The Tribunals Ontario Portal is a major achievement and a significant milestone in our ongoing modernization journey. Now that it’s fully implemented, this new system will make it easier and faster for parties to engage with the LTB and with other parties. The successful implementation of the Portal will enable us to work more efficiently and tackle the backlog in a meaningful way,” said Sean Weir, Executive Chair of Tribunals Ontario.

“This has been a huge change initiative for our organization and for our users,” said Harry Gousopoulos, Executive Director of Tribunals Ontario. “Users have told us that the portal is a much more convenient way for them to file their applications and go through the dispute resolution process. This is indeed a significant milestone for Tribunals Ontario and another step forward in enhancing access to justice for all those who come before our tribunals.”

Digital-first doesn’t mean digital only. For landlords and tenants who are not comfortable using technology or don’t have computer and Internet access, the LTB continues to accept paper applications and mediation requests by mail and courier. Many ServiceOntario locations across the province accept LTB applications and documents in-person.

Tribunals Ontario Portal and Navigate Tribunals Ontario are two user-focused digital tools that are helping to provide timely, efficient, and accessible information and dispute resolution services to the people of Ontario.

Janet Deline
Tribunals Ontario Communications

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