Important Notice

March 27, 2024

On April 1, 2024, the Community Safety and Policing Act, 2019 (CSPA) is set to come into force and as a result, the Police Services Act (PSA) will be repealed. Section 216(5) of the CSPA requires the OCPC to complete any hearings or appeals under section 25 or Part V of the PSA that were initiated prior to the PSA being repealed. Once the PSA is repealed, the OCPC cannot accept any new appeals, applications or requests for investigation, and the applicable CSPA entities will assume responsibility for any new cases, as appropriate.

The OCPC continues to work diligently on its adjudicative and investigative caseloads and will make adjustments in accordance with the CSPA and Ontario Regulation 125/24 (Transitional Matters) under the CSPA. At a future date, to be determined by the Ministry of the Attorney General, the OCPC will be dissolved.

Contact the OCPC


Important Notice:
Effective March 13, 2020, all front-line counter services are closed to the public until further notice.

Telephone Contact Hours:

8:30 a.m. - 5:00 p.m.
Monday - Friday

If you have any questions about the appeal process or your file, contact us in one of the following ways:
Telephone: 416-326-1356
Toll-free: 1-888-444-0240
TTY: 416-916-0162 or Toll Free TTY: 1-844-650-2819
Email: OCPCregistrar@ontario.ca

Mailing Address:

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Mail should be addressed to:

Ontario Civilian Police Commission
15 Grosvenor Street, Ground Floor
Toronto, ON M7A 2G6

Request an Accommodation:

You can request an in-person proceeding as an accommodation for an Ontario Human Rights Code-related need, or if it will result in an unfair hearing. Contact the tribunal by email or phone to make a request. Request an accommodation.

Media Contact:

8:30 a.m. - 5:00 p.m.
Tribunals Ontario Communications
E-mail: Media.TO-TDO@ontario.ca