Ontario Civilian Police Commission (OCPC) Key Performance Indicators

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Adjudicates applications, conducts investigations, and resolves disputes regarding the oversight and provision of policing services. This includes hearing appeals of police disciplinary decisions, conducting investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards.

Reporting period: April 1, 2023 to December 31, 2023

Ontario Civilian Police Commission Key Performance Indicators

Ontario Civilian Police Commission Key Performance Indicators	Target	Q1		Q2		Q3		Q4		FY 23-24 Total
	2023-2024	#	%	#	%	#	%	#	%	#	%
Volume of in-person, electronic and written hearing events held at the OCPC	N/A
In-Person Hearing Events		0	N/A	0	N/A	0	N/A
Electronic Hearing Events		13	N/A	7	N/A	6	N/A
Written Hearing Events		0	N/A	0	N/A	0	N/A
Number of eligible accommodation requests granted (in whole or in-part) by the OCPC	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Percentage of hearings scheduled within 90 calendar days from the receipt of an application/appeal	80%	6	100%	3	100%	2	100%
Decisions issued within 90 calendar days from the conclusion of a hearing	80%	3	100%	2	100%	2	100%
Percentage of cases within the 12-month (365 calendar days) case lifecycle for OCPC	80%	12	80%	13	81%	13	100%

Notes:

• The OCPC does not conduct alternative dispute resolution because of the jurisdiction and operations of the tribunal. As such, they will not be reporting on the KPI for the percentage of cases resolved through alternative dispute resolution.

Ontario Civilian Police Commission Key Performance Indicators Archive

More information can be found on the Ontario Civilian Police Commission KPI archives webpage.