Fire Safety Commission (FSC) Key Performance Indicators Archive

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The FSC resolves disputes and conducts hearings regarding fire safety matters, including orders made by inspectors or the Fire Marshal for repairs, alterations or installations to a building, structure, or premises.

Tribunals Ontario’s Key Performance Indicators (KPIs) track the performance of our tribunals in a consistent manner and will be used to continually monitor and improve processes at tribunals. These KPIs are part of Tribunals Ontario’s ongoing commitment to continuous improvement and to ensure that the services we provide meet the needs of our users.

For more information on the meaning of key terms, refer to our terms and definitions. For more information about KPIs and how they were calculated, see Key Performance Indicators.

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1. Fiscal Year 2022-2023

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Fiscal Year 2022-2023

Fire Safety Commission (FSC) Key Performance Indicators

Reporting period: April 1, 2022 to March 31, 2023

Fire Safety Commission Key Performance Indicators	Target	Q1		Q2		Q3		Q4		FY 22-23 Total
	2022-2023	#	%	#	%	#	%	#	%	#	%
Volume of in-person, electronic and written hearing events held at the FSC	N/A
In-Person Hearing Events		0	N/A	0	N/A	0	N/A	0	N/A	0	N/A
Electronic Hearing Events		21	N/A	15	N/A	13	N/A	12	N/A	61	N/A
Written Hearing Events		1	N/A	1	N/A	1	N/A	0	N/A	3	N/A
Number of eligible accommodation requests granted (in whole or in-part) by the FSC	N/A	N/A	N/A	1	N/A	N/A	N/A	N/A	N/A	1	N/A
Percentage of hearings scheduled within 60 calendar days of receipt of a completed appeal	80%	13	95%	4	100%	4	100%	9	92%	30	97%
Decisions issued within 60 calendar days from the conclusion of a hearing	80%	1	100%	1	100%	6	58%	1	25%	9	71%
Percentage of cases within the six-month case lifecycle for FSC	80%	15	79%	12	71%	7	78%	31	100%	31	100%
Percentage of cases resolved through alternative dispute resolution (in whole or in-part) within the FSC	N/A	7	78%	N/A	N/A	6	44%	5	67%	18	63%