Ontario Civilian Police Commission (OCPC) Key Performance Indicators
The OCPC adjudicates applications, conducts investigations, and resolves disputes regarding the oversight and provision of policing services. This includes hearing appeals of police disciplinary decisions, conducting investigations and inquiries into the conduct of chiefs of police, police officers and members of police services boards.
Tribunals Ontario’s Key Performance Indicators (KPIs) track the performance of our tribunals in a consistent manner and will be used to continually monitor and improve processes at tribunals. These KPIs are part of Tribunals Ontario’s ongoing commitment to continuous improvement and to ensure that the services we provide meet the needs of our users.
Reporting period: April 1, 2022, to March 31, 2023
Ontario Civilian Police Commission Key Performance Indicators
|Ontario Civilian Police Commission
Key Performance Indicators
|Target||Q1||Q2||Q3||Q4||FY 22-23 Total|
|Volume of in-person, electronic and written hearing events held at the OCPC||N/A|
|In-Person Hearing Events||0||N/A||0||N/A||0||N/A||0||N/A||0||N/A|
|Electronic Hearing Events||9||N/A||2||N/A||6||N/A||7||N/A||24||N/A|
|Written Hearing Events||0||N/A||1||N/A||0||N/A||0||N/A||1||N/A|
|Number of eligible accommodation requests granted (in whole or in-part) by the OCPC||N/A||N/A||N/A||N/A||N/A||N/A||N/A||N/A||N/A||N/A||N/A|
|Percentage of hearings scheduled within 90 calendar days from the receipt of an application/appeal||80%||2||63%||2||100%||6||100%||2||100%||12||91%|
|Decisions issued within 90 calendar days from the conclusion of a hearing||80%||0||N/A||0||N/A||0||N/A||2||75%||2||75%|
|Percentage of cases within the 12-month (365 calendar days) case lifecycle for OCPC||80%||6||60%||5||63%||8||73%||10||77%||10||77%|
The OCPC does not conduct alternative dispute resolution because of the jurisdiction and operations of the tribunal. As such, they will not be reporting on the KPI for the percentage of cases resolved through alternative dispute resolution.