June 21, 2021
Tribunals Ontario Expanding Access Terminals to Hamilton, London, and Ottawa Hearing Centres

As part of Tribunals Ontario’s commitment to access to justice, the Landlord and Tenant Board (LTB) is expanding access terminals to three more hearing centres in Ontario.

Starting June 21, LTB parties who do not have access to a telephone, computer and/or the internet may be accommodated in the Hamilton, London and Ottawa hearing centres to participate in their virtual hearings. Access terminals opened at the Toronto hearing centre on February 1, 2021.

Parties who have received a Notice of Hearing can contact the LTB to make a request for access to the terminals at any of these hearing centres. The LTB will evaluate each request on a case-by-case basis and respond to the parties with its decision to grant or deny the request. If the request is granted, the parties using the terminal will participate in their hearing electronically.

“Access to justice includes access to technology. We remain committed to supporting LTB parties who do not have the necessary technology to participate in their proceedings by expanding access terminals across the province”, said Sean Weir, Executive Chair of Tribunals Ontario.

Tribunals Ontario is also actively working towards introducing these terminals to additional tribunals in the Fall of 2021.

Tribunals Ontario is committed to safeguarding the health and well-being of staff, and Ontarians, and has implemented safety protocols and enhanced cleaning at the Hamilton, London and Ottawa hearing centres. Everyone entering a hearing centre will be required to complete an on-site COVID-19 screening assessment before entry and must adhere to all safety measures inside the hearing centre. Individuals who are deemed inadmissible through the screening assessment will not be permitted entry. Front-line counter services remain closed until further notice.

Tribunals Ontario will continue to monitor COVID-19 developments and will update our practices and procedures based on advice from the Ministry of Health, Chief Medical Officer of Health, and public health officials.

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Janet Deline
Tribunals Ontario Communications

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