March 9, 2026
Effective March 9, 2026, the Landlord and Tenant Board (LTB) has updated how welcome packages are delivered for applications filed by representatives. Please see our operational update to learn more.
October 24, 2025
Effective October 24, 2025, all online transactions for the Landlord and Tenant Board will require Multi-Factor Authentication.
When users make payments through the Ontario Public Service payment service (CCPAY), they may be prompted by their financial institution to verify their identity using a One-Time Passcode. This passcode will be sent by their financial institution to the mobile device or email address they have registered with their financial institution, ensuring a secure and reliable authentication process.